Business Hours
■Call Center: Weekdays 10:00 to 16:00(Japan time)
■e-mail:vitaliser_2@shop.rakuten.co.jp
※Our English might be insufficient.
We will sell under Japanese law.
Please acknowledge.
Description of How to Order
1. You will browse the web page of the goods needed

2. You choose the size and color you want. (There are also goods that this item does not exist.)

3. Please press the "Add to cart" button.

4.Please press the "Proceed to Checkout" button when it is proceeding to payment.

5.Please press "Continue Shopping" if you want to also purchase other products.

6.You will enter your user ID and password.

Please refer to the registration of new members if it is not a member.
※ Please press "Guest Checkout" If you want to buy without becoming a member.

7.You to confirm your address and goods.
※ Shipping we will calculate later.
About Shipping

8.Mail will come from Rakuten once you can correctly order.


Payment
■Credit Card
We accept Visa, MasterCard, JCB, AMEX and Diners.
Shipping fee
The delivery cost is determined by the weight of the ordered product and included in the items bill. We will let you know the total amount as soon as the shipping fee has been determined.

1. Temporary price from your account is charged.

2. We set the postage to fix correct price.

3. Correct price from your account is charged.

4. Price of 1. later return to your account.

In postage are included our fees.
Fee is 4% of the total amount of money.
Please understand.

Shipping will be done for each order.
For that reason, bundled shipping will not be done in case of separate order.
Shipping fee will be charged each time separately ordered.

Weight Asia Oceania,
North America,
Central America
and the Middle East
Europe South America and Africa
Up to 500g 1,400JPY 2,000JPY 2,200JPY 2,400JPY
Up to 600g 1,540JPY 2,180JPY 2,400JPY 2,740JPY
Up to 700g 1,680JPY 2,360JPY 2,600JPY 3,080JPY
Up to 800g 1,820JPY 2,540JPY 2,800JPY 3,420JPY
Up to 900g 1,960JPY 2,720JPY 3,000JPY 3,760JPY
Up to 1.0kg 2,100JPY 2,900JPY 3,200JPY 4,100JPY
Up to 1.25kg 2,400JPY 3,300JPY 3,650JPY 4,900JPY
Up to 1.5kg 2,700JPY 3,700JPY 4,100JPY 5,700JPY
Up to 1.75kg 3,000JPY 4,100JPY 4,550JPY 6,500JPY
Up to 2.0kg 3,300JPY 4,500JPY 5,000JPY 7,300JPY
Up to 2.5kg 3,800JPY 5,200JPY 5,800JPY 8,800JPY
Up to 3.0kg 4,300JPY 5,900JPY 6,600JPY 10,300JPY
Up to 3.5kg 4,800JPY 6,600JPY 7,400JPY 11,800JPY
Up to 4.0kg 5,300JPY 7,300JPY 8,200JPY 13,300JPY
Up to 4.5kg 5,800JPY 8,000JPY 9,000JPY 14,800JPY
Up to 5.0kg 6,300JPY 8,700JPY 9,800JPY 16,300JPY
Up to 5.5kg 6,800JPY 9,400JPY 10,600JPY 17,800JPY
Up to 6.0kg 7,300JPY 10,100JPY 11,400JPY 19,300JPY
Up to 7.0kg 8,100JPY 11,200JPY 12,700JPY 21,400JPY
Up to 8.0kg 8,900JPY 12,300JPY 14,000JPY 23,500JPY
Up to 9.0kg 9,700JPY 13,400JPY 15,300JPY 25,600JPY
Up to 10.0kg 10,500JPY 14,500JPY 16,600JPY 27,700JPY

※ Luggage of more than 10kg will contact you later. We heard the consultation about the postage.
■e-mail:vitaliser_2@shop.rakuten.co.jp

About Customs, Duties and Taxes
Import taxes, customs duties and fees may be levied by the destination country.
Please pay such costs directly to the delivery agents or the customs office upon delivery.

For details, please contact the customs office of your country.  
About Delivery & Shipping method

■Delivery Time

The delivery time is estimated to be around 3-10 business days after shipment.
Please understand there will be delays depending upon customs clearance and other various conditions of transportation.

■Shipping method

For overseas delivery, we use EMS.
After the shipment is made, you will receive an e-mail with tracking number.


Privacy Policy

Regarding our customers’ personal information (address, name, e-mail address, etc.), we are taking the utmost care.
Your personal information may be used only for conducting our business.

Matters pertaining to personal information are controlled within the confines of the law and unless required by government to disclose such information, personal information shall not be disclosed to third parties without prior written consent.


About Returned & Cancellation
Please understand that we can not accept cancellation for overseas orders.
We will cancel your order if your payment can not be confirmed by the due date.  
Please understand that we can not accept returned or exchanged for overseas orders.
Even in the case of initial failure Without a tag and bag we cannot accept a return or an exchange.