- After you make an order from Rakuten Ichiba form, Deal information E-mail will be sent automatically from Rakuten Ichiba.
- We confirm your order next business day. We calculate item price without 5% tax(Japanese consumption tax) and add shipping fee. Then we send you E-mail named "[ALPHA OMEGA Co.,Ltd From Rakuten Ichiba]Thank you very much for your ordering at our online shop.".
- Please check total amount, and remit total amount to our bank account in Japanese Yen. Any fees related to the remittance shall be the responsibility of the customer.
- We will ship item next business day after we confirmed your payment. If we can't confirm receipt of your payment to our bank account within 7 days, your order shall be automatically cancelled
- After item is shipped, you can trace package by Japan post office Track & Trace Number.
Japanese consumption tax is 5%.
Customer doesn't live in Japan isn't required to pay tax.
Addressees may be charged the duties and customs fees.
Policies on those taxes vary in each country.
Please contact the customs office at your country for more details. We are not responsible for what custom confiscates package.