aranciatoはミズイロインド KOOS CHRISTIANPEAU ラベンハム Veritecoeurブランドを提案

  • NEW ARRIVAL
  • BRAND
  • ITEM CATEGORY
  • RESERVATION
  • STYLE BOOK
  • GUIDE
  • MAGAZINE


  • Shop Information
  • Address
    aranciato
    1-17-26, Hanayashiki, Kawanishi-city, Hyogo
    666-0035 JAPAN

    Phone Number
    81-(0)72-744-3378

    Email address
    support@aranciato.jp

    English customer support is only hold over mails.
    If we get calls in English, we can't provide enough support, sorry.
    Please send us mails if you want to contact to us in English.

  • Payment Method
  • Credit Card (We accept VISA, MasterCard, JCB, AMEX and Diners.)

    PayPal>>method of payment
    Alipay>>method of payment
  • Flow from order to deliver
    • (1)The Weigh the weight of the goods first, then I will send your order confirmation email to you.
    (2)Please refer to the payment method you choose.
    [Credit card] When you're finished reading the e-mail,please reply to the mail.
    [PayPal][Alipay] Please pay from the payment URL that it is written in the mail.
    (3)Once you are satisfied that (2) is complete, I will ship the purchase goods to you.
    There is a case to be delayed due to customs clearance and other circumstances.

    * Our store has a holiday Sunday.
  • Returned / Exchanged
  • Sorry, after you buy, it is not received returned or exchanged.
  • Customs Clearances and Duties
  • Import duties and taxes may be applied upon customs clearance into your country.
    Please pay such costs directly to the delivery agents or the customs office upon delivery.
    For details, please contact the customs office of your country.
  • Shipping / Delivery
  • About delivery & shipping fees

    【attention】
    Please unpack luggages necessarily in front of delivery man.
    If product is defective, please return to delivery man on the spot.
    Only　unpacking luggages in front of delivery man will be subject to defective product.
    We cannot accept return of them after you received your luggages.
    Please order after understanding on the above.

    * * * * * * * *

    Please select this option to use Rakuten International Shipping Service.
    Shipping fee will be advised from this shop later for your order confirmation by mail.
    The following shipping fee will be applied for this delivery option.
    For Details 【click here】.
    Customs duty and other taxes may be levied additionally when the shipment reaches your country.
    If applicable, please pay those costs directly to the delivery agents or the customs office.
    Policies on those taxes vary in each country.
    Please contact the customs office at your country for more details.
    Insurance costs are included in purchases up to 20,000 Japanese Yen.
    For purchases above 20,000 Yen, the customer should pay an additional 50 Yen for every 20,000 Yen increment.
    If you want to know about insurance, please check the following lists.

    >>https://www.post.japanpost.jp/int/ems/service/damage.html

  • Delivery Time
  • The delivery time is estimated to be approximately 3 business days after shipment.

    Please understand there will be delays depending upon customs clearance and other various conditions of transportation.
  • Delivery Method
  • After shipment is made, you will receive a tracking number by e-mail

    EMS Tracking -
    https://www.post.japanpost.jp/int/ems/delivery/index_en.html
  • Shipping Fees
  • * All price are listed in Japanese Yen

    ・EMS

    The following chart contains EMS prices based on weight and destination to certain countries
Zone First Zone Second Zone Third Zone
Weight Asia Oceania, North America, Central America and the Middle Eas Europe South America and Africa
Up to 300g 900 1,200 1,500 1,700
Up to 500g 1,100 1,500 1,800 2,100
Up to 600g 1,240 1,680 2,000 2,440
Up to 700g 1,380 1,860 2,200 2,780
Up to 800g 1,520 2,040 2,400 3,120
Up to 900g 1,660 2,220 2,600 3,460
Up to 1.0kg 1,800 2,400 2,800 3,800
Up to 1.25kg 2,100 2,800 3,250 4,600
Up to 1.5kg 2,400 3,200 3,700 5,400
Up to 1.75kg 2,700 3,600 4,150 6,200
Up to 2.0kg 3,000 4,000 4,600 7,000
Up to 2.5kg 3,500 4,700 5,400 8,500
Up to 3.0kg 4,000 5,400 6,200 10,000
Up to 3.5kg 4,500 6,100 7,000 11,500
Up to 4.0kg 5,000 6,800 7,800 13,000
Up to 4.5kg 5,500 7,500 8,600 14,500
>Up to 5.0kg 6,000 8,200 9,400 16,000

  • * Please check the link provided below for more.
    https://www.post.japanpost.jp/cgi-charge/index.php?lang=_en
  • Prohibited and Restricted Goods
  • Items by Country
    Policies regarding prohibited and restricted goods differ from each country of destination. Please click on the following links for popular destination countries (USA, Canada, UK, Germany, Taiwan, Hong Kong, Korea, China, Singapore, Thailand, Australia, New Zealand).

    https://event.rakuten.co.jp/borderless/infoservice/en/#05

    * Please contact EMS for information on other countries
  • Cancelation Policy
  • We will not accept cancellation caused by customers.

    We will cancel your order if the payment had
    not been properly made until the due date.
  • Return and Refund Policy
  • Any return or refund will not be accepted once order confirmation e-mail is sent out.
  • Consumption Tax
  • We will not charge customers with Japan’s consumption tax.
    However, consumption tax is included in the automatic reply e-mail
    (the e-mail sent immediately after your order completion),
    therefore, we will be sending you a “Thank You” e-mail mentioning the
    total order amount with the consumption tax excluded.
  • Privacy Policy
  • Regarding our customers’ personal information (address, name, e-mail address, etc.), we are taking the utmost care. Your personal information may be used for, and be used only for conducting our business.

    Matters pertaining to personal information are controlled within the confines of the law and unless required by government to disclose such information, personal information shall not be disclosed to third parties without prior written consent.