Shop Information ・Address:2-4-3 Ryutsu-center Yamagata City Yamagata Pref. Japan ・Phone Number: +81-23-633-3177(Japanese Only) ・Shop Manager:Shunichiro Terashima ・Shop Security Manager:Shunichiro Terashima ・Contact Information: Payment Method ■Credit Card 　We accept Visa, MasterCard, JCB, AMEX and Diners. ■Bank Transfer After order is confirmed, the total amount due will be sent to your E-mail address. Please transfer the total amount to the bank account below. Please note that if payment by bank transfer cannot be confirmed within 5days from the e-mail date, your order will be automatically cancelled. Bank name: Yamagata Bank Branch name: Ryutsu-center Swift code: YAMBJPJT Branch Address: 2-3 Ryutsu-center Yamagata-City Yamagata Pref. Japan Account type: savings Account number: 0207888 Account name: Ryutsu kenkyujo Account holder address: 2-4-3 Ryutsu-center Yamagata City Yamagata Pref. Japan * All payments shall be made in Japanese Yen. Please check with your bank for applicable exchange rates. Customs Clearances and Duties Import duties and taxes may be applied upon customs clearance into your country. Please pay such costs directly to the delivery agents or the customs office upon delivery. For details, please contact the customs office of your country. Shipping /Delivery ■　About delivery & shipping fees 1)After order, an automatically reply in Japanese will be sent to you. Please note that the shipping fees mentioned in this e-mail are for orders to be delivered to an address within Japan and not applicable for delivery outside of Japan. 2)Soon you will receive an e-mail with the correct shipping fees and total price from our shop. Please check the total amount due. 3)Your ordered items will be shipped out only after your payment is received. ■Delivery Time The delivery time is estimated to be approximately 3 business days after shipment. Please understand there will be delays depending upon customs clearance and other various conditions of transportation. ■Delivery Method After shipment is made, you will receive a tracking number by e-mail EMS Tracking - http://www.post.japanpost.jp/int/ems/delivery/index_en.html ■Shipping Fees * All price are listed in Japanese Yen ・EMS The following chart contains EMS prices based on weight and destination to certain countries Zone First Zone Second Zone Third Zone Weight Asia Oceania, North America, Central America and the Middle East Europe South America and Africa Up to 300g 900 1,200 1,500 1,700 Up to 500g 1,100 1,500 1,800 2,100 Up to 600g 1,240 1,680 2,000 2,440 Up to 700g 1,380 1,860 2,200 2,780 Up to 800g 1,520 2,040 2,400 3,120 Up to 900g 1,660 2,220 2,600 3,460 Up to 1.0kg 1,800 2,400 2,800 3,800 Up to 1.25kg 2,100 2,800 3,250 4,600 Up to 1.5kg 2,400 3,200 3,700 5,400 Up to 1.75kg 2,700 3,600 4,150 6,200 Up to 2.0kg 3,000 4,000 4,600 7,000 Up to 2.5kg 3,500 4,700 5,400 8,500 Up to 3.0kg 4,000 5,400 6,200 10,000 Up to 3.5kg 4,500 6,100 7,000 11,500 Up to 4.0kg 5,000 6,800 7,800 13,000 Up to 4.5kg 5,500 7,500 8,600 14,500 Up to 5.0kg 6,000 8,200 9,400 16,000 * Please check the link provided below for more. http://www.post.japanpost.jp/cgi-charge/index.php?lang=_en Prohibited and Restricted Goods ■Items by Country Policies regarding prohibited and restricted goods differ from each country of destination. Please click on the following links for popular destination countries (USA, Canada, UK, Germany, Taiwan, Hong Kong, Korea, China, Singapore, Thailand, Australia, New Zealand). http://event.rakuten.co.jp/borderless/infoservice/en/#05 * Please contact EMS or DHL for information on other countries Cancelation Policy We will not accept cancellation caused by customers. We will cancel your order if the payment had not been properly made until the due date. Return and Refund Policy Any return or refund due to customers will not be accepted. Consumption Tax Please note that the consumption tax amount shown is charged as a handling fee for international shipping.(5%) Privacy Policy Regarding our customers’ personal information (address, name, e-mail address, etc.), we are taking the utmost care. Your personal information may be used for, and be used only for conducting our business. Matters pertaining to personal information are controlled within the confines of the law and unless required by government to disclose such information, personal information shall not be disclosed to third parties without prior written consent.