It is guidance of shopping in TOP JIMMY.
Please check before purchasing goods.
We accept Visa, MasterCard, JCB, AMEX and Diners.
We accept PayPal.
●Total bill amount is: Total price of items + shipping fee
* In the case of using Rakuten Super points, total bill amount on
automatic reply mail from Rakuten Ichiba may be different.
Please check the mail from our shop for the correct amount.
●We will ship after the payment is settled.
●You will receive an e-mail regarding the payment via PayPal.
Please click the link to the PayPal website on the e-mail,
and settle the payment within ７ days.
●Please also be reminded that if we cannot confirm receipt of your payment
to our PayPal account ７days after the above e-mail is sent, your order shall be
●An extra fee will add the amount to the occasion of transfer by the customer burden.
●Any return or refund will not be accepted for overseas delivery
once order confirmation e-mail is sent out.
|Customs Clearances and Duties|
|Import duties and taxes may be applied upon customs clearance into your country. |
Please pay such costs directly to the delivery agents or the customs office upon delivery.
For details, please contact the customs office of your country.
|■ About delivery & shipping fees|
1)Right after your order, an automatic reply will be sent to you.
The delivery time is estimated to be approximately 7 business days after shipment.
Please understand there will be delays depending upon customs clearance and other various conditions of transportation.
|■Delivery Method |
After shipment is made, you will receive a tracking number by e-mail
The following chart contains EMS prices based on weight and destination to certain countries
* Please check the link provided below for more.
|Prohibited and Restricted Goods|
|■Items by Country|
Policies regarding prohibited and restricted goods differ from each country of destination.
Please click on the following links for popular destination countries (USA, Canada, UK, Germany, Taiwan, Hong Kong, Korea, China, Singapore, Thailand, Australia, New Zealand).
* Please contact EMS for information on other countries
Regarding our customers’ personal information (address, name, e-mail address, etc.), we are taking the utmost care. Your personal information may be used for, and be used only for conducting our business.
|Questions concerning products will only accept e-mails.|
We can not respond on the phone.
|Please understand that we will not accept cancellation in any case for international orders.|
* We will cancel your order if the payment had not been properly made until the due date.
|Return and Refund Policy|
|Any return or refund will not be accepted once order confirmation e-mail is sent out.|
|We will not charge customers with Japan’s consumption tax. |
However, consumption tax is included in the automatic reply e-mail (the e-mail sent immediately after your order completion), therefore, we will be sending you a “Thank You” e-mail mentioning the total order amount with the consumption tax excluded.