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Shop Information
・Address: Daini-cosmo building,6-1-33,Saburoumaru,Munakata,Fukuoka 811-4143 Japan

・Phone Number: +81-940-32-7245

・Shop Manager: Yuuji Sogawa

・Shop Security Manager: Ryo Matushita

・Contact Information: thirdwave-365sports@shop.rakuten.co.jp
We will continue to provide Japanese style highest hospitality and service "OMOTENASHI" with all my heart.

Payment Method

■Credit Card

We accept credit and debit cards.
The following credit and debit cards can be used:
American Express

*We only accept currency [JPY].


We accept PayPal. After receiving the order confirmation e-mail, please proceed with the PayPal payment.

*Please note that if payment through PayPal is not confirmed by the date indicated in the e-mail, your order will be automatically cancelled
*We only accept currency [JPY].
*Exchange fee from foreign currency to the Japanese Yen is paid by the customer.

■Bank Transfer

We accept Bank transfers. After receiving the order confirmation e-mail, please transfer your payment to the bank account specified in the e-mail.

*All payments are made in Japanese Yen. Please check with your bank for applicable exchange rates.
*If payment by bank transfer is not confirmed within the date indicated in the e-mail, your order will be automatically cancelled.
*Remittance charge is paid by the customer.


The “Payment Amount” is calculated as below.
“Payment Amount” = Product price total + shipping fee
Upon confirming your order, we will send you a link to make a payment via UnionPay’s secure payment page.
You must finish the payment process before the deadline to complete your order.
Please check the payment process from the link here.

*We only accept currency [JPY].

Customs Clearances and Duties
Import duties and taxes may be applied upon customs clearance into your country.

Please pay such costs directly to the delivery agents or the customs office upon delivery.

For details, please contact the customs office of your country.
Shipping /Delivery
■About delivery & shipping fees

1)After order, an automatically reply in Japanese and english will be sent to you. Please note that the shipping fees mentioned in this e-mail are for orders to be delivered to an address within Japan and not applicable for delivery outside of Japan.

2)Soon you will receive an e-mail with the correct shipping fees and total price from our shop.
Please check the total amount due.

3)Your ordered items will be shipped out only after your payment is received.
■Delivery Time

The delivery time is estimated to be approximately 3-7business days after shipment.

Please understand there will be delays depending upon customs clearance and other various conditions of transportation.
■Shipping Method

EMS(Japan Post Office Express Mail Service)

After shipment, we will inform you the tracking number by e-mail

EMS delivery status https://link.rakuten.co.jp/1/005/778/?url=int/ems/delivery/index_en.html

※Can ship together order to several store to your country at cheap handling fee by using the tenso.com.
(You must pay the shipping cost to Tensou.com(Tokyo,Japan) from our shop.
※Payment method is only PayPal.)

■Shipping Fees

Shipping cost to the foreign countries by EMS has been established as follows depending on weight and destination countries.

* All price are listed in Japanese Yen 

shipping cost will be higher or cheaper
according to packing weight
First Zone Second Zone Third Zone
Asia Oceania, North America, Central America and the Middle East Europe South America and Africa
Up to 1.0kg
(Head cover,Shaft,Dozen balls,Other small items)
2,100 2,900 3,200 4,100
Up to 2.0kg
(Driver,Fairwaywoods,Hybrid with graphite shaft)
(1Iron,Wedge,Putter etc.)
3,300 4,500 5,000 7,300
Up to 2.5kg
(Hybrid with graphite shaft,Shoes etc.)
3,800 5,200 5,800 8,800
Up to 3.0kg
(Duffle bag etc.)
4,300 5,900 6,600 10,300
Up to 3.5kg
(Cart Bag of 3.5Kg or less, etc.)
4,800 6,600 7,400 11,800
Up to 4.0kg 5,300 7,300 8,200 13,300
Up to 4.5kg
(Light weight cart bag,Stand bag etc.)
5,800 8,000 9,000 14,800
Up to 5.0kg
(Iron set etc.)
6,300 8,700 9,800 16,300
Up to 7.0kg
(Light weight cart bag etc.)
8,100 11,200 12,700 21,400
Up to 9.0kg
(Heavy Weight cart bag,Club set etc.)
9,700 13,400 16,600 27,700
Other Weight
If you want to know the weight of the product and shipping cost, please contact us.
Inquiry to Golf Thirdwave

Delivery to Japan domestic(to Tokyo)
Shipping cost to Tensou.com(Tokyo,JAPAN) by Japan domestic shipping service has been established as follows depending on packing size(depth + width + height)

* All price are listed in Japanese Yen 
Packing size

shipping cost will be higher or cheaper according to packing size
Shipping cost to Tensou.com(Tokyo,Japan)

shipping to foreign countries from Tokyo is required separately
Up to 60cm
(Head cover,Shaft,Dozen balls,Other small items)
Up to 100cm
(Duffle bag,Other large accessory)
Up to 160cm
(Driver,Fairway Woods,Hybrid,Iron,Wedge,Putter etc.)
Up to 180cm
(Cart bag,Stand bag,Club set etc.)

Prohibited and Restricted Goods
■Items by Country

Policies regarding prohibited and restricted goods differ from each country of destination. Please click on the following links for popular destination countries (USA, Canada, UK, Germany, Taiwan, Hong Kong, Korea, China, Singapore, Thailand, Australia, New Zealand).


* Please contact EMS for information on other countries
Manufacturer Warranty
When a failure occurs when you use the products that we sell outside of Japan, you can not receive the manufacturer's warranty.
Cancelation Policy
We will not accept cancellation caused by customers.

We will cancel your order if the payment had not been properly made until the due date.
Return and Refund Policy
Any return or refund will not be accepted once order confirmation e-mail is sent out.
Consumption Tax
Consumption tax is not charged with orders from foreign countris, but 8% of your bill will be charged as the fee for handling overseas shipping.
A new bill to raise the consumption tax rate was passed in the Diet in August,
and the rate will go up to 8 percent in April 2014, and then to 10 percent in October 2015.
Privacy Policy
Regarding our customers’ personal information (address, name, e-mail address, etc.), we are taking the utmost care. Your personal information may be used for, and be used only for conducting our business.
Matters pertaining to personal information are controlled within the confines of the law and unless required by government to disclose such information, personal information shall not be disclosed to third parties without prior written consent.