Shop Information |
EAddress : 7-12 Onaricho Kamakura City Kanagawa Pre,JAPAN
EPhone Number: +81-467-38-8498
EShop Manager: Manabu Suzuki
EShop Security Manager: Manabu Suzuki
EContact Information: info-rakuten@clinks-inc.com
|
Payment Method |
¡Credit Card
@We accept PAYPAL
|
Customs Clearances and Duties |
Import duties and taxes may be applied upon
customs clearance into your country.
Please pay such costs directly to the delivery agents or the
customs office upon delivery.
For details, please contact the customs office of your country.
|
Shipping /Delivery |
¡@About delivery & shipping fees
1)After order, an automatically reply in Japanese will be sent
to you. Please note that the shipping fees mentioned in this
e-mail are for orders to be delivered to an address within Japan
and not applicable for delivery outside of Japan.
2)Soon you will receive an e-mail with the correct shipping fees
and total price from our shop. Please check the total amount
due.
3)Your ordered items will be shipped out only after your payment
is received.
|
¡Delivery Time
The delivery time is estimated to be approximately 3-5
business days after shipment.
Please understand there will be delays depending upon customs
clearance and other various conditions of transportation.
|
¡Delivery Method
After shipment is made, you will receive a tracking number by
e-mail
EMS Tracking - http://www.post.japanpost.jp/int/ems/delivery/index_en.html
|
¡Shipping Fees
* All price are listed in Japanese Yen
EEMS
The following chart contains EMS prices based on weight and
destination to certain countries
Zone |
First
Zone |
Second
Zone |
Third
Zone |
Weight |
Asia |
Oceania,
North America, Central America and the Middle East |
Europe |
South
America and Africa |
Up to
300g |
900 |
1,200 |
1,500 |
1,700 |
Up to
500g |
1,100 |
1,500 |
1,800 |
2,100 |
Up to
600g |
1,240 |
1,680 |
2,000 |
2,440 |
Up to
700g |
1,380 |
1,860 |
2,200 |
2,780 |
Up to
800g |
1,520 |
2,040 |
2,400 |
3,120 |
Up to
900g |
1,660 |
2,220 |
2,600 |
3,460 |
Up to
1.0kg |
1,800 |
2,400 |
2,800 |
3,800 |
Up to
1.25kg |
2,100 |
2,800 |
3,250 |
4,600 |
Up to
1.5kg |
2,400 |
3,200 |
3,700 |
5,400 |
Up to
1.75kg |
2,700 |
3,600 |
4,150 |
6,200 |
Up to
2.0kg |
3,000 |
4,000 |
4,600 |
7,000 |
Up to
2.5kg |
3,500 |
4,700 |
5,400 |
8,500 |
Up to
3.0kg |
4,000 |
5,400 |
6,200 |
10,000 |
Up to
3.5kg |
4,500 |
6,100 |
7,000 |
11,500 |
Up to
4.0kg |
5,000 |
6,800 |
7,800 |
13,000 |
Up to
4.5kg |
5,500 |
7,500 |
8,600 |
14,500 |
Up to
5.0kg |
6,000 |
8,200 |
9,400 |
16,000 |
* Please check the link provided below for more.
http://www.post.japanpost.jp/cgi-charge/index.php?lang=_en
|
@ |
Prohibited and Restricted Goods |
¡Items by Country
Policies regarding prohibited and restricted goods differ from
each country of destination. Please click on the following links
for popular destination countries (USA, Canada, UK, Germany,
Taiwan, Hong Kong, Korea, China, Singapore, Thailand, Australia,
New Zealand).
http://event.rakuten.co.jp/borderless/infoservice/en/#05
* Please contact EMS or DHL for information on other countries
|
Cancelation Policy |
We will not accept cancellation caused by customers.
We will cancel your order if the payment had
not been properly made until the due date.
|
Return and Refund Policy |
Any return or refund will not be accepted once order
confirmation e-mail is sent out.
|
Consumption Tax |
We will not charge customers with Japanfs consumption tax.
However, consumption tax is included in the automatic reply
e-mail
(the e-mail sent immediately after your order completion),
therefore, we will be sending you a gThank Youh e-mail
mentioning the
total order amount with the consumption tax excluded.
|
Privacy Policy |
Regarding our customersf personal information (address, name,
e-mail address, etc.), we are taking the utmost care. Your
personal information may be used for, and be used only for
conducting our business.
|
Matters pertaining to personal information
are controlled within the confines of the law and unless
required by government to disclose such information, personal
information shall not be disclosed to third parties without
prior written consent.
|
|