Shop Information
公司簡介
Payment Method
付款方式
Customs Clearances and Duties
通關手續及關稅
Shipping / Delivery
配送與取貨
Prohibited and Restricted Goods
進口限制品、違禁品
Privacy Policy
隱私權保護
Cancelation Policy
取消訂單
Return and Refund Policy
退貨與退款
Consumption Tax
消費税
 会社概要
繁體中文 English
公司簡介       Shop Information
・地址
 〒151-0053
 東京都渋谷區代々木1丁目20-4 代々木ダイヤビル7樓

・電話號碼: +81-3-6276-1608

・店舗營運負責人: 柴田 一恵

・店舗保証負責人: 柴田 一恵

・與我們聯絡: info@radica.co.jp
・Address:
 Yoyogi Daiya Bld.7F,1-20-4,Yoyogi,
 Shibuya-ku,Tokyo,Japan 151-0053

・Phone Number: +81-3-6276-1608

・Shop Manager: SHIBATA ICHIE

・Shop Security Manager: SHIBATA ICHIE

・Contact Information: info@radica.co.jp
付款方式     Payment Method
■信用卡
  可接受 Visa, MasterCard, JCB, AMEX, Diners
■Credit Card
  We accept Visa, MasterCard, JCB, AMEX and Diners.
■PayPal
選擇PayPal付款,我們會在確定您的訂單後,
發送關於支付款項內容的郵件至您信箱。
請您確認郵件後,並在3天內完成付款。

3天後無法確認付款金額的情況下,將會取消您的訂單。
■PayPal
We also accept payment by PayPal. Please note that if payment through
PayPal cannot be confirmed within 3 days from the order confirmation e-mail date,
order will be cancelled automatically.
通關手續及關稅     Customs Clearances and Duties
對於購買之商品,在貴國接受通關時,
可能會被收取商品之關稅及相關費用。
屆時需由顧客自行負擔。請直接支付給配送業者。

關於各個國家/地區的進口關稅標準不同,
詳細請直接向貴國的關稅相關處詢問。
Import duties and taxes may be applied upon customs clearance into your country.

Please pay such costs directly to the delivery agents or the customs office upon delivery.

For details, please contact the customs office of your country.
配送與取貨     Shipping / Delivery
■ 購物流程

1)在顧客完成訂購後,
 會收到一封由系統自動寄出的「訂單內容確認郵件」。
 上面所記載的金額為日本國內用。

2)記載正確金額情報的郵件,會由本公司直接寄給您。
 請屆時確認您所訂購之商品金額及國際運費。

3)在您確認後,我們將盡快處理您的訂單並安排商品配送。


■ About delivery & shipping fees

1)After order, an automatically reply in Japanese will be sent to you. Please note that the shipping fees mentioned in this e-mail are for orders to be delivered to an address within Japan and not applicable for delivery outside of Japan.

2)Soon you will receive an e-mail with the correct shipping fees and total price from our shop. Please check the total amount due.

3)Your ordered items will be shipped out only after your payment is received.
■配送天數

配送期間為、出貨後約2~3天。

※若因不可抗拒之因素,所造成的延遲不在此限。
■Delivery Time

The delivery time is estimated to be approximately2~3business days after shipment.

Please understand there will be delays depending upon customs clearance and other various conditions of transportation.
■配送方式

配送完成後,我們將發送「出貨通知」至您會員登錄
記載的E-mail信箱中,並註明該筆訂單配送編號,
以便您可以此配送編號至EMS國際快遞網站追蹤配送進度。

確認EMS的遞送情况:
https://www.post.japanpost.jp/int/ems/index.html

■Delivery Method

After shipment is made, you will receive a tracking number by e-mail

EMS Tracking - https://www.post.japanpost.jp/int/ems/delivery/index_en.html


■運費

※所有標示金額全部為日幣

・EMS

詳細的EMS國際配送運費表→請參考日本郵局官網【 EMS運費 】說明

■Shipping Fees

* All price are listed in Japanese Yen

・EMS

【 EMS shipping fee 】



●About commodity weigh *(以下是單件商品的重量參考表)

40-60g 50-80g 60-90g 60-95g 80-150g 80-150g 100-150g 100-230g
400-900g 1100-1300g 1300-1500g 750-1100g 60-100g 70-120g 60-100g 60-120g
15-30g 85-120g 150-200g 100-150g 90-120g 50-70g 300-400g 50-70g
1200-2200g 1100-2000g 1400-1600g 1200-1500g 1300-1500g 1000-1200g 900-1000g


※更詳細的EMS配送說明,請至以下網址確認。
https://www.post.japanpost.jp/cgi-charge/index.php
* Please check the link provided below for more.
https://www.post.japanpost.jp/cgi-charge/index.php?lang=_en
進口限制品、違禁品     Prohibited and Restricted Goods
■各國違禁品

關於進口限制品、違禁品各國規定不同,
主要對象國家(美國,加拿大,英國,德國,台灣,
韓國,中國,新加坡,泰國,澳大利亞,新西蘭)的
進口限制品・違禁品 請至以下網址確認。

https://www.post.japanpost.jp/int/use/restriction/index_cn.html

※關於其它國家的進口限制品、違禁品,請向EMS詢問。
■Items by Country

Policies regarding prohibited and restricted goods differ from each country of destination. Please click on the following links for popular destination countries (USA, Canada, UK, Germany, Taiwan, Hong Kong, Korea, China, Singapore, Thailand, Australia, New Zealand).

https://www.post.japanpost.jp/int/use/restriction/index_en.html

* Please contact EMS for information on other countries
隱私權保護     Privacy Policy
關於顧客的個人情報(地址、姓名、電子信箱等)。
本公司將盡最大努力保護、正確使用和安全管理個人信息。

顧客的個人情報只用於本公司為達成業務內容目的之範圍。
Regarding our customers’ personal information (address, name, e-mail address, etc.), we are taking the utmost care. Your personal information may be used for, and be used only for conducting our business.
與個人情報相關之事項
本公司遵守有關個人信息保護的法律、法規以及其他規範。

本公司除了,經本人同意之情形、基於法律規定用途外,
本公司不會將個人資料提供給第三者。
Matters pertaining to personal information are controlled within the confines of the law and unless required by government to disclose such information, personal information shall not be disclosed to third parties without prior written consent.
取消訂單     Cancelation Policy
・顧客的訂單一經確認,將不接受任何取消。

・付款期限內,在無法確認款項的情況下,
 我們將會自動取消您的訂單。
・We will not accept cancellation caused by customers.

・We will cancel your order if the payment had
 not been properly made until the due date.
退貨與退款     Return and Refund Policy
顧客的訂單一經確認,將不接受任何取消。
Any return or refund will not be accepted once order confirmation e-mail is sent out.
不接受任何因顧客個人理由而提出的更換或退款。
Any return or refund due to customers will not be accepted.
消費税     Consumption Tax
對於海外購物,我們不收取消費稅。
但對於海外服務手續費方面、
我們將收取商品合計金額的10%。請見諒。
Please note that the consumption tax amount shown is charged
as a handling fee for international shipping.


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