| 会社概要 |
| 繁體中文 |
English |
| 公司簡介 Shop Information |
・地址
〒151-0053
東京都渋谷區代々木1丁目20-4 代々木ダイヤビル7樓
・電話號碼： +81-3-6276-1608
・店舗營運負責人： 柴田 一恵
・店舗保証負責人： 柴田 一恵
・與我們聯絡： info@radica.co.jp |
・Address:
Yoyogi Daiya Bld.7F,1-20-4,Yoyogi,
Shibuya-ku,Tokyo,Japan 151-0053
・Phone Number: +81-3-6276-1608
・Shop Manager: SHIBATA ICHIE
・Shop Security Manager: SHIBATA ICHIE
・Contact Information: info@radica.co.jp |
| 付款方式 Payment Method |
■信用卡
可接受 Visa, MasterCard, JCB, AMEX, Diners |
■Credit Card
We accept Visa, MasterCard, JCB, AMEX and Diners. |
| 通關手續及關稅 Customs Clearances and Duties |
對於購買之商品，在貴國接受通關時，
可能會被收取商品之關稅及相關費用。
屆時需由顧客自行負擔。請直接支付給配送業者。
關於各個國家/地區的進口關稅標準不同，
詳細請直接向貴國的關稅相關處詢問。
|
Import duties and taxes may be applied upon customs clearance into your country.
Please pay such costs directly to the delivery agents or the customs office upon delivery.
For details, please contact the customs office of your country. |
| 配送與取貨 Shipping / Delivery |
■ 購物流程
1)在顧客完成訂購後，
會收到一封由系統自動寄出的「訂單內容確認郵件」。
上面所記載的金額為日本國內用。
2)記載正確金額情報的郵件，會由本公司直接寄給您。
請屆時確認您所訂購之商品金額及國際運費。
3)在您確認後，我們將盡快處理您的訂單並安排商品配送。
|
■ About delivery & shipping fees
1)After order, an automatically reply in Japanese will be sent to you. Please note that the shipping fees mentioned in this e-mail are for orders to be delivered to an address within Japan and not applicable for delivery outside of Japan.
2)Soon you will receive an e-mail with the correct shipping fees and total price from our shop. Please check the total amount due.
3)Your ordered items will be shipped out only after your payment is received. |
■配送天數
配送期間為、出貨後約2～3天。
※若因不可抗拒之因素，所造成的延遲不在此限。 |
■Delivery Time
The delivery time is estimated to be approximately2～3business days after shipment.
Please understand there will be delays depending upon customs clearance and other various conditions of transportation. |
■配送方式
配送完成後，我們將發送「出貨通知」至您會員登錄
記載的E-mail信箱中，並註明該筆訂單配送編號，
以便您可以此配送編號至EMS國際快遞網站追蹤配送進度。
確認EMS的遞送情况：
https://www.post.japanpost.jp/int/ems/index.html
|
■Delivery Method
After shipment is made, you will receive a tracking number by e-mail
EMS Tracking - https://www.post.japanpost.jp/int/ems/delivery/index_en.html
|
■運費
※所有標示金額全部為日幣
・EMS
詳細的EMS國際配送運費表→請參考日本郵局官網【 EMS運費 】說明
|
■Shipping Fees
* All price are listed in Japanese Yen
・EMS
【 EMS shipping fee 】
|
●About commodity weigh *(以下是單件商品的重量參考表)
|
| 40-60g |
50-80g |
60-90g |
60-95g |
80-150g |
80-150g |
100-150g |
100-230g |
|
| 400-900g |
1100-1300g |
1300-1500g |
750-1100g |
60-100g |
70-120g |
60-100g |
60-120g |
|
| 15-30g |
85-120g |
150-200g |
100-150g |
90-120g |
50-70g |
300-400g |
50-70g |
|
| 1200-2200g |
1100-2000g |
1400-1600g |
1200-1500g |
1300-1500g |
1000-1200g |
900-1000g |
|
|
|
※更詳細的EMS配送說明，請至以下網址確認。
https://www.post.japanpost.jp/cgi-charge/index.php |
* Please check the link provided below for more.
https://www.post.japanpost.jp/cgi-charge/index.php?lang=_en |
| 進口限制品、違禁品 Prohibited and Restricted Goods |
■各國違禁品
關於進口限制品、違禁品各國規定不同，
主要對象國家（美國，加拿大，英國，德國，台灣，
韓國，中國，新加坡，泰國，澳大利亞，新西蘭）的
進口限制品・違禁品 請至以下網址確認。
https://www.post.japanpost.jp/int/use/restriction/index_cn.html
※關於其它國家的進口限制品、違禁品，請向EMS詢問。 |
■Items by Country
Policies regarding prohibited and restricted goods differ from each country of destination. Please click on the following links for popular destination countries (USA, Canada, UK, Germany, Taiwan, Hong Kong, Korea, China, Singapore, Thailand, Australia, New Zealand).
https://www.post.japanpost.jp/int/use/restriction/index_en.html
* Please contact EMS for information on other countries |
| 隱私權保護 Privacy Policy |
關於顧客的個人情報(地址、姓名、電子信箱等)。
本公司將盡最大努力保護、正確使用和安全管理個人信息。
顧客的個人情報只用於本公司為達成業務內容目的之範圍。
|
Regarding our customers’ personal information (address, name, e-mail address, etc.), we are taking the utmost care. Your personal information may be used for, and be used only for conducting our business. |
與個人情報相關之事項
本公司遵守有關個人信息保護的法律、法規以及其他規範。
本公司除了，經本人同意之情形、基於法律規定用途外，
本公司不會將個人資料提供給第三者。
|
Matters pertaining to personal information are controlled within the confines of the law and unless required by government to disclose such information, personal information shall not be disclosed to third parties without prior written consent. |
| 取消訂單 Cancelation Policy |
・顧客的訂單一經確認，將不接受任何取消。
・付款期限內，在無法確認款項的情況下，
我們將會自動取消您的訂單。
|
・We will not accept cancellation caused by customers.
・We will cancel your order if the payment had
not been properly made until the due date. |
| 退貨與退款 Return and Refund Policy |
顧客的訂單一經確認，將不接受任何取消。
|
Any return or refund will not be accepted once order confirmation e-mail is sent out. |
不接受任何因顧客個人理由而提出的更換或退款。
|
Any return or refund due to customers will not be accepted. |
| 消費税 Consumption Tax |
對於海外購物，我們不收取消費稅。
但對於海外服務手續費方面、
我們將收取商品合計金額的10%。請見諒。 |
Please note that the consumption tax amount shown is charged
as a handling fee for international shipping. |
