To the customer in foreign countries
Thank you very much for your coming to our shop.
We accept orders from overseas.
Once we receive your order, we will e-mail you about total amount billed including shipping fee. And we will ship your order to your destination address as soon as possible.
Please write down your name and address in ENGLISH when ordering for our shipping purpose.
We will advise a tracking number of international shipping for your information upon shipment.
Here are the general notes for our international shipping.
977 Yanagawashinden, Sanjo, Niigata, 955-0002, Japan
・Phone Number: +81-256-39-0084
・Shop Manager:Yuta Nakagawa
・Shop Security Manager:Yuta Nakagawa
We accept Visa, MasterCard, JCB, AMEX and Diners.
・ The Company and its subsidiaries use a system called SSL in card settlement of the Rakuten market.
Please be assured card number will be sent in an encrypted format.
・ This card settlement system, credit card receipt is not issued.
・ Please check your usage details which will be sent from the card company.
※ Depending on the available state of the visitor, I might get changed to other means of settlement.
※ case to ask for identification of customers (telephone confirmation, etc.) at the time of the order, there is it.
※ You can not use the credit card of a visitor and the different name.
Here is an explanation for payment by PayPal.
1. Please choose PayPal at the ordering.
2. You will receive a notification e-mail of the total amount to pay by PayPal soon.
3. After you pay by PayPal and we confirm transfer from you, we will ship your parcel as soon as possible.
4. Your order is canceled automatically if we can not confirm your transfer within 5 days after the notification of the total amount.
After order is confirmed, the total amount due will be sent to your E-mail
address. Please transfer the total amount to the bank account below.
Please note that if payment by bank transfer cannot be confirmed within
5 days from the e-mail date, your order will be automatically cancelled.
Bank name: Daishi Bank
Branch name: Sanjo Kita
Swift code: 0140
Branch Address: 1-31-4 Katsubogawa, Sanjo-city, Niigata-ken 955-0055
Account type: savings
Account number: 1417860
Account name: カ）プラスワイズ
* All payments shall be made in Japanese Yen. Please check with your bank
for applicable exchange rates.
|Customs Clearances and Duties
|Import duties and taxes may be applied upon customs clearance into your
Please pay such costs directly to the delivery agents or the customs office
For details, please contact the customs office of your country.
|■About delivery & shipping fees
1) After order, an automatically reply in Japanese will be sent to you.
Please note that the shipping fees mentioned in this e-mail are for orders
to be delivered to an address within Japan and not applicable for delivery
outside of Japan.
2) Soon you will receive an e-mail with the correct shipping fees and total
price from our shop. Please check the total amount due.
3) Your ordered items will be shipped out only after your payment is received.
Once we receive your order, we will e-mail you about total amount billed including shipping fee.
And we will ship your order to your destination address as soon as possible.
EMS Tracking - http://link.rakuten.co.jp/1/005/778/?url=int/ems/delivery/index_en.html
DHL Tracking - http://www.dhl.co.jp/en.html
FedEx Tracking - http://www.fedex.com/jp_english/
* All price are listed in Japanese Yen
The following chart contains EMS prices based on weight and destination to certain countries
||Oceania, North America, Central America and the Middle East
||South America and Africa
|Up to 300g
|Up to 500g
|Up to 600g
|Up to 700g
|Up to 800g
|Up to 900g
|Up to 1.0kg
|Up to 1.25kg
|Up to 1.5kg
|Up to 1.75kg
|Up to 2.0kg
|Up to 2.5kg
|Up to 3.0kg
|Up to 3.5kg
|Up to 4.0kg
|Up to 4.5kg
|Up to 5.0kg
* Please check the link provided below for more.
|Prohibited and Restricted Goods
|■Items by Country
Policies regarding prohibited and restricted goods differ from each country
of destination. Please click on the following links for popular destination
countries (USA, Canada, UK, Germany, Taiwan, Hong Kong, Korea, China, Singapore,
Thailand, Australia, New Zealand).
* Please contact EMS or Fedex for information on other countries
We will not accept cancellation caused by customers.
We will cancel your order if the payment had
not been properly made until the due date.
|Return and Refund Policy
Any return or refund will not be accepted once order confirmation e-mail
is sent out.
|Consumption Tax and Handling Charge
We won't require a consumption tax in case of a delivery to foreign countries,
but We have 8 % as a handling charge corresponding to foreign countries. Please accept it.
Regarding our customers’ personal information (address, name, e-mail address,
etc.), we are taking the utmost care. Your personal information may be
used for, and be used only for conducting our business.
|Matters pertaining to personal information are controlled within the confines
of the law and unless required by government to disclose such information,
personal information shall not be disclosed to third parties without prior