| To the customer in foreign countries
Thank you very much for your coming to our shop.
We accept orders from overseas.
(*Depending on a product , We may not send it to the foreign countries
. )
Once we receive your order, we will e-mail you about total amount
billed including shipping fee. And we will ship your order to your
destination address as soon as possible.
Please write down your name and address in ENGLISH when ordering
for our shipping purpose.
We will advise a tracking number of international shipping for
your information upon shipment. Here are the general notes for our
international shipping.
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| Shop Information |
|
・Address: 10F Shibadaimon Dai1biru.1-3-9 Shibadaimon Minato-ku
Tokyo 105-0012 JAPAN
・Phone Number: +81-3-5777-5311
・Shop Manager: Yumiko Hosaka
・Shop Security Manager: Yumiko Hosaka
・Contact Information: e-mail maguu@tkm.att.ne.jp
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| Payment Method |
|
■Credit Card
We accept Visa, MasterCard, JCB, AMEX and Diners.
■ PayPal
(After we changed the postage of your shopping, please pay in PayPal
account.)
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| Customs Clearances and Duties |
Import duties and taxes may be applied upon customs
clearance into your country.
Please pay such costs directly to the delivery agents or the customs
office upon delivery.
For details, please contact the customs office of your country.
|
| Shipping /Delivery |
■ About delivery & shipping fees
1) After placing an order, an automatic reply will be sent to you.
Please note that the money amount mentioned in this e-mail are only
applied to delivery inside Japan.
2) Soon after the automatic reply, you will receive an e-mail with
the officially fixed money amount from our shop. Please check the
total amount then.
3) please send us your confirmation e-mail.（or pay the "Total
billed amount" to PayPal account.）We will charge the above amount
from your credit card only after receiving your confirmation e-mail.
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■Delivery Time
The delivery time is estimated to be approximately 3or4 business
days after shipment.
Please understand there will be delays depending upon customs clearance
and other various conditions of transportation.
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■Delivery Method
After shipment is made, you will receive a tracking number by e-mail
EMS、Small Packets with Airmail Tracking - http://link.rakuten.co.jp/1/005/778/?url=int/ems/delivery/index_en.html
* We suggest the method that is the best for sending it.
Because I tell you about the postage by the confirmation email after
the order, please kindly send us your confirmation e-mail.
|
|
■Shipping Fees
The following tables are aims to the last.
Weight of the small box is 300 g from about 200 g.
* All price are listed in Japanese Yen
・EMS
With the tracking number, you can check the delivery status at the
site below.
EMS tracking service
The following chart contains EMS prices based on weight and destination
to certain countries
| Zone |
First
Zone |
Second
Zone |
Third
Zone |
| Weight |
Asia |
Oceania,
North America, Central America and the Middle East |
Europe |
South
America and Africa |
| Up to 300g |
900 |
1,200 |
1,500 |
1,700 |
| Up to 500g |
1,100 |
1,500 |
1,800 |
2,100 |
| Up to 600g |
1,240 |
1,680 |
2,000 |
2,440 |
| Up to 700g |
1,380 |
1,860 |
2,200 |
2,780 |
| Up to 800g |
1,520 |
2,040 |
2,400 |
3,120 |
| Up to 900g |
1,660 |
2,220 |
2,600 |
3,460 |
| Up to 1.0kg |
1,800 |
2,400 |
2,800 |
3,800 |
| Up to 1.25kg |
2,100 |
2,800 |
3,250 |
4,600 |
| Up to 1.5kg |
2,400 |
3,200 |
3,700 |
5,400 |
| Up to 1.75kg |
2,700 |
3,600 |
4,150 |
6,200 |
| Up to 2.0kg |
3,000 |
4,000 |
4,600 |
7,000 |
| Up to 2.5kg |
3,500 |
4,700 |
5,400 |
8,500 |
| Up to 3.0kg |
4,000 |
5,400 |
6,200 |
10,000 |
| Up to 3.5kg |
4,500 |
6,100 |
7,000 |
11,500 |
| Up to 4.0kg |
5,000 |
6,800 |
7,800 |
13,000 |
| Up to 4.5kg |
5,500 |
7,500 |
8,600 |
14,500 |
| Up to 5.0kg |
6,000 |
8,200 |
9,400 |
16,000 |
・Small Packets with Airmail
The maximum weight for these packages is 2 kg.
Length + width + thickness = 90 cm
(permissible deviation: 2 mm)
provided the maximum length is 60 cm
(permissible deviation: 2 mm)
approximately 3 - 6 days
With the tracking number, you can check the delivery status at the
site below.
ＳＰＡ tracking service
The following chart contains Small Packets with Airmail prices based
on weight and destination to certain countries
| Zone |
First
Zone |
Second
Zone |
Third
Zone |
| Weight |
Asia |
Oceania,
North America, Central America and the Middle East, Europe |
South
America and Africa |
| Up
to 50g |
120 |
150 |
170 |
| Up
to 100g |
190 |
240 |
290 |
| Up
to 150g |
260 |
330 |
410 |
| Up
to 200g |
330 |
420 |
530 |
| Up
to 250g |
400 |
510 |
650 |
| Up
to 300g |
470 |
600 |
770 |
| Up
to 350g |
540 |
690 |
890 |
| Up
to 400g |
610 |
780 |
1,010 |
| Up
to 450g |
680 |
870 |
1,130 |
| Up
to 500g |
750 |
960 |
1,250 |
| Up
to 550g |
820 |
1,050 |
1,370 |
| Up
to 600g |
890 |
1,140 |
1,490 |
| Up
to 650g |
960 |
1,230 |
1,610 |
| Up
to 700g |
1,030 |
1,320 |
1,730 |
| Up
to 750g |
1,100 |
1,410 |
1,850 |
| Up
to 800g |
1,170 |
1,500 |
1,970 |
| Up
to 850g |
1,240
|
1,590 |
2,090 |
| Up
to 900g |
1,310 |
1,680 |
2,210 |
| Up
to 950g |
1,380 |
1,770 |
2,330 |
| Up
to 1000g |
1,450 |
1,860 |
2,450 |
| Up
to 1250g |
1,625 |
2,085 |
2,750 |
| Up
to 1500g |
1,800 |
2,310 |
3,050 |
| Up
to 1750g |
1,975 |
2,535 |
3,350 |
| Up
to 2000g |
2,150 |
2,760 |
3,650 |
・International Parcel Post
（In the case of baggage more than 2,000 g, we can send it more
cheaply than EMS.）
・Countries with Economy Air (SAL) Service
・It takes approximately 6 to 13 days for mail to arrive at the destination.
・In some cases, it may take longer due to the handling system of
the destination country.
* SAL is only available for a limited number of countries and territories.
*Because we cannot chase it in the case of small baggage SAL, we
do not guarantee it after shipment.
*Option Services (Special Service) -Insured Mail(400yen〜)、Express
Mail（450yen〜）、Registered Mail（410yen）、etc
Please understand that there may be delays depending on customs
clearance and other various conditions of transportation.
During customs procedure, your parcels may be opened for inspection.
* Please check the link provided below for more.
http://www.post.japanpost.jp/cgi-charge/index.php?lang=_en
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| Prohibited and Restricted Goods |
■Items by Country
Policies regarding prohibited and restricted goods differ from each
country of destination. Please click on the following links for popular
destination countries (USA, Canada, UK, Germany, Taiwan, Hong Kong,
Korea, China, Singapore, Thailand, Australia, New Zealand).
http://event.rakuten.co.jp/borderless/infoservice/en/#05
* Please contact EMS or DHL for information on other countries
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| Cancelation Policy |
We will not accept cancellation caused by customers.
We will cancel your order if the payment had
not been properly made until the due date.
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| Return and Refund Policy |
We cannot accept any return/exchange on overseas orders.
Please make sure not to make any wrong order.
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| Consumption Tax |
Please note that the consumption
tax amount shown is charged
as a handling fee for international shipping.
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| Privacy Policy |
Regarding our customers’ personal information (address, name, e-mail
address, etc.), we are taking the utmost care. Your personal information
may be used for, and be used only for conducting our business.
|
Matters pertaining to personal information are
controlled within the confines of the law and unless required by government
to disclose such information, personal information shall not be disclosed
to third parties without prior written consent.
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