■To the customer in foreign countries

Thank you very much for your coming to our shop.
We accept orders from overseas.

Once we receive your order, we will e-mail you about total amount billed including shipping fee. And we will ship your order to your destination address as soon as possible.
Please write down your name and address in ENGLISH when ordering for our shipping purpose.

We will advise a tracking number of international shipping for your information upon shipment. Here are the general notes for our international shipping.

LOWTEX inc
HTS BLD 2F 4-32-5 Jingumae Shibuya-ku Tokyo, Japan ZIP:150-0001
TEL：+81 3-6438-9557 / FAX：+81 3-6438-9559
E-MAIL : lowtex@shop.rakuten.co.jp
Shop Manager : Koshiro Hosoda

■We accept a Alipay and PayPal.

To the customer who pays by Alipay

1. Please choose Alipay at the ordering.
2. You will receive an confirmation e-mail which the URL of payment is listed.
3. Please complete your payment by the due date guided by E-mail.We will cancel your order when the payment can not be confirmed by the due date.
4. Your order will be shipped after we receive Rakuten's confirmation of your payment.

To the customer who pays by PayPal

Here is an explanation for payment by PayPal.

1. Please choose PayPal at the ordering.
2. You will receive a notification e-mail of the total amount to pay by PayPal soon.
3. After you pay by PayPal and we confirm transfer from you, we will ship your parcel as soon as possible.
4. Your order is canceled automatically if we can not confirm your transfer within 3 days after the notification of the total amount.

↑Manager

 ↑Shoes is pickup
↑Inspection

 ↑Package image

↑Packing

 ↑Delivery to carrying company

We deliver the items ordered from you by EMS or SF Express.
The customer cannot choose the carrying company.
The carriage of EMS and SF Express is decided depending on the weight of luggage.

The error margin is caused by all means though I always try to weigh luggage accurately for the customer.
We do not claim the delivery fee of the addition to the customer because of the error margin. We do not repay the delivery fee to the customer because of the error margin.
Please acknowledge this.

■Calculated tables for postage of EMS is as follows.

Weight Asia Oceania Europe Africa
Up to 500g 1,400 yen 2,000 yen 2,200 yen 2,400 yen
Up to 600g 1,540 yen 2,180 yen 2,400 yen 2,740 yen
Up to 700g 1,680 yen 2,360 yen 2,600 yen 3,080 yen
Up to 800g 1,820 yen 2,540 yen 2,800 yen 3,420 yen
Up to 900g 1,960 yen 2,720 yen 3,000 yen 3,760 yen
Up to 1.0kg 2,100 yen 2,900 yen 3,200 yen 4,100 yen
Up to 1.25kg 2,400 yen 3,300 yen 3,650 yen 4,900 yen
Up to 1.5kg 2,700 yen 3,700 yen 4,100 yen 5,700 yen
Up to 1.75kg 3,000 yen 4,100 yen 4,550 yen 6,500 yen
Up to 2.0kg 3,300 yen 4,500 yen 5,000 yen 7,300 yen
Up to 2.5kg 3,800 yen 5,200 yen 5,800 yen 8,800 yen
Up to 3.0kg 4,300 yen 5,900 yen 6,600 yen 10,300 yen
Up to 3.5kg 4,800 yen 6,600 yen 7,400 yen 11,800 yen
Up to 4.0kg 5,300 yen 7,300 yen 8,200 yen 13,300 yen
Up to 4.5kg 5,800 yen 8,000 yen 9,000 yen 14,800 yen
Up to 5.0kg 6,300 yen 8,700 yen 9,800 yen 16,300 yen
Up to 5.5kg 6,800 yen 9,400 yen 10,600 yen 17,800 yen
Up to 6.0kg 7,300 yen 10,100 yen 11,400 yen 19,300 yen
Up to 7.0kg 8,100 yen 11,200 yen 12,700 yen 21,400 yen
Up to 8.0kg 8,900 yen 12,300 yen 14,000 yen 23,500 yen
Up to 9.0kg 9,700 yen 13,400 yen 15,300 yen 25,600 yen
Up to 10.0kg 10,500 yen 14,500 yen 16,600 yen 27,700 yen

■Calculated tables for postage of SF Express is as follows.

Weight South East Chaina
& Hong Kong		 Mainland China
Up to 500g 1,317 yen 1,363 yen
Up to 1.0kg 1,479 yen 1,525 yen
Up to 1.5kg 1,641 yen 1,687 yen
Up to 2.0kg 1,802 yen 1,848 yen
Up to 2.5kg 1,964 yen 2,010 yen
Up to 3.0kg 2,024 yen 2,090 yen
Up to 3.5kg 2,200 yen 2,266 yen
Up to 4.0kg 2,376 yen 2,442 yen
Up to 4.5kg 2,552 yen 2,618 yen
Up to 5.0kg 2,728 yen 2,794 yen
Up to 5.5kg 2,794 yen 2,882 yen
Up to 6.0kg 3,003 yen 3,119 yen
Up to 6.5kg 3,073 yen 3,211 yen
Up to 7.0kg 3,292 yen 3,461 yen
Up to 7.5kg 3,364 yen 3,558 yen
Up to 8.0kg 3,437 yen 3,655 yen
Up to 8.5kg 3,509 yen 3,751 yen
Up to 9.0kg 3,745 yen 4,023 yen
Up to 9.5kg 3,821 yen 4,124 yen
Up to 10.0kg 4,066 yen 4,409 yen

■For more details of EMS Shipping Rates

http://www.post.japanpost.jp/int/charge/list/ems_all_en.html

■The standard of the weight of each item of the shoes is as follows.

BRAND/ITEM grams Asia Oceania Europe Africa
NIKE/JORDAN about1990grams 3300yen 4500yen 5000yen 7300yen
NIKE/SB about1980grams 3300yen 4500yen 5000yen 7300yen
ADIDAS/CAMPUS about1890grams 3300yen 4500yen 5000yen 7300yen
VANS/HALF CAB about2020grams 3800yen 5200yen 5800yen 8800yen
NEW BLANCE/MR2002 about1790grams 3300yen 4500yen 5000yen 7300yen
RED WING/IRISH SETTER about2690grams 4300yen 5900yen 6600yen 10300yen
TIMBER LAND/6INCH about3240grams 4800yen 6600yen 7400yen 11800yen

※All the weight is contained. 【packing box(grams) + shoes(grams)】

We do not accept refund, exchange and cancellation in any case for international shipping services.
We do not accept cancellation and change of advance order. And we also do not accept change and cancellation, when we hold the shipment as customer's request.

Please check item's size, colors, design and so on before ordering.

■ Telephone： +81-3-6438-9557

The change in address etc. is also similar.
We recommend changing by telephone.

When shipping is delayed by customer's circumstances, we cannot accept the cancellation.

■Countries other than the countries under Rakuten International Shipping Services

We may accept international shipping for certain countries. Please let us know articles and their destination country so that we can check the possibility. Please note there are limitations and restrictions of international shipping for certain items and we may decline your requests.

CLICK HERE