Terms and Conditions/Shopping Guide

Address 11-4 chidori,urayasu,chiba, Japan
Shop Number TEL:+81-47-306-2313 FAX:+81-47-306-2315
Store Manager Daisuke Sakai
Contact Information golfpartner-2@shop.rakuten.co.jp

We accept payment by Credit Card only.

Customs Clearances and Duties

IMPORTANT:Please be advised that we CANNOT undervalue the declared amount or list a specific value on the invoice upon customer’s request.
The customs form and/or the invoice will be filled out accurately to reflect the actual value of your purchase,marked as “Merchandise” and it is strictly enforced by law.
We CANNOT mark the items as “Gift” or other categories than merchandise.

・Import duties and taxes may be applied upon customs clearance in your country, and customers are responsible for such costs.

・For details, please contact the customs office of your country.

Return/Cancellation Policy

We cannot accept any cancellations or returns for all pruchased items.

・We cannot accept returns that are due to the following reasons.
Wrong Order
"Please read the Description of item with care. And check it"s size,collors, Materials.
・Please feel free to contact us in advance by Email for any questions about our merchandise before making any purchase.

Shopping Procedure

1. Place an order
Place an order from the product page by adding the item to your cart.

2. Order Processed
Your order is processed on the next day, and then the international shipping fee including packaging materials are calculated.
We take this step for each order.
Please note that this procedure may take us up to about 5 to 7 days since we carefully check the ordered items, pack them and weigh the whole package.

3. Make a payment
Once the shipping charges is finalized, we will re-process your credit card with the calculated shipping fee added to your billed amount.

4. Shipping
Once your credit card transaction is successfully authorized, we will ship out your order via EMS right away.
Once your order is shipped out, we will inform you with the EMS tracking number.

Shipping /Delivery

・Delivery & Shipping fees
・After an order is placed, an automatic reply in Japanese will be sent to you from Rakuten system.
Please note that the shipping fees mentioned in this e-mail are for orders to be delivered to an address within Japan and not applicable for delivery outside of Japan.

※When ordered from an English page, the automatic reply will be sent in English, with the shipping fees applicable for delivery to an address within Japan.
Please wait for us to contact you directly with international shipping fees to the country of destination.

・We will first calculate the shipping cost for your order including the packaging materials.
Once the shipping charges is finalized, we will process your credit card with the calculated shipping fee added to your billed amount.

・Your order will be shipped out only after your payment is confirmed.

・All free shipping offers are applicable only to the domestic orders that are shipped within Japan, unless otherwise stated.

Delivery Time
The delivery time is estimated to be approximately 4 business days after shipment.
Please note that there may be delays in delivery depending on customs clearance and other various conditions of transportation,and the arrival date and time cannot be designated.
Delivery Method
All international orders are shipped via EMS.
Once your order is shipped out, an email notification with EMS tracking number will be sent to you.
EMS Tracking - http://www.post.japanpost.jp/int/ems/delivery/index_en.html
Combined shipping
We cannot combine shipping on separate orders.
Please be advised that the shipping fee is charged for each order.
Shipping Fees
* All prices are listed in Japanese Yen
The following chart contains EMS prices based on weight and destination to certain countries.
* Please refer to the link below for details.

Prohibited and Restricted Goods

・Items by Country
Policies regarding prohibited and restricted goods differ in each country of destination.
Please click on the following links for popular destination countries 
(USA, Canada, UK, Germany, Taiwan, Hong Kong, Korea, China, Singapore, Thailand, Australia, New Zealand).
Nonmailable Articles in International Mail
* Please contact your local postal service handling EMS for information on other countries.

Privacy Policy

・Regarding our customers’ personal information (address, name, e-mail address, etc.), we are taking the utmost care.
Your personal information may be used for, and be used only for conducting our business.

・Matters pertaining to personal information are controlled within the confines of the law and unless required by government to disclose such information, personal information shall not be disclosed to third parties without prior written consent.