Kyoto Silk CO., LTD
Company Information
・Address: Kyoto Handicraft Center 4F 21Entomi-cho, Shogoin, Sakyo-ku, Kyoto,606-8323 Japan

・Phone Number: +81-75-761-5331

・Shop Manager: Kazumasa Kimura

・Shop Security Manager: Kazumasa Kimura

・Contact Information: sales@japanesegift.jp
Payment Method
■Credit Card

　We accept Visa, MasterCard, JCB, AMEX and Diners.

■PayPal

We also accept payment by PayPal. Please note that if payment through PayPal cannot be confirmed within 7days from the order confirmation e-mail date, order will be cancelled automatically.

■Bank Transfer(Only accepted by more than 50000yen purchase)

After order is confirmed, the total amount due will be sent to your E-mail address.
Please transfer the total amount to the bank account below.

Please note that if payment by bank transfer cannot be confirmed within 7days from the e-mail date, your order will be automatically cancelled.


Bank name: The Bank of Tokyo-Mitsubishi UFJ, Ltd.(0005)

Branch name: SHOGOIN BRANCH(445)

Swift code: BOTKJPJT

Branch Address: 23-1, Shogoinsannouchou, Sakyo-ku, Kyoto-shi, Kyoto,606-8392 Japan
Account type: savings

Account number: 84049

Account name: KYOTO SILK Co., LTD

Account holder address: Kyoto Handicraft Center 4F 21Entomi-cho, Shogoin, Sakyo-ku, Kyoto,606-8323 Japan

* All payments shall be made in Japanese Yen. Please check with your bank for applicable exchange rates.

Customs Clearances and Duties
Import duties and taxes may be applied upon customs clearance into your country.

Please pay such costs directly to the delivery agents or the customs office upon delivery.

For details, please contact the customs office of your country.
Shipping /Delivery
■　About delivery & shipping fees

1)After order, an automatically reply in Japanese will be sent to you. Please note that the shipping fees mentioned in this e-mail are for orders to be delivered to an address within Japan and not applicable for delivery outside of Japan.

2)Soon you will receive an e-mail with the correct shipping fees and total price from our shop. Please check the total amount due.

3)Your ordered items will be shipped out only after your payment is received.
■Delivery Time

The delivery time is estimated to be approximately 3 business days after shipment.

Please understand there will be delays depending upon customs clearance and other various conditions of transportation.
■Delivery Method

After shipment is made, you will receive a tracking number by e-mail

EMS Tracking - http://www.post.japanpost.jp/int/ems/delivery/index_en.html
■Shipping Fees

* All price are listed in Japanese Yen

・EMS

The following chart contains EMS prices based on weight and destination to certain countries

Zone First Zone Second Zone Third Zone
Weight Asia Oceania, North America, Central America and the Middle East Europe South America and Africa
Up to 300g 900 1,200 1,500 1,700
Up to 500g 1,100 1,500 1,800 2,100
Up to 600g 1,240 1,680 2,000 2,440
Up to 700g 1,380 1,860 2,200 2,780
Up to 800g 1,520 2,040 2,400 3,120
Up to 900g 1,660 2,220 2,600 3,460
Up to 1.0kg 1,800 2,400 2,800 3,800
Up to 1.25kg 2,100 2,800 3,250 4,600
Up to 1.5kg 2,400 3,200 3,700 5,400
Up to 1.75kg 2,700 3,600 4,150 6,200
Up to 2.0kg 3,000 4,000 4,600 7,000
Up to 2.5kg 3,500 4,700 5,400 8,500
Up to 3.0kg 4,000 5,400 6,200 10,000
Up to 3.5kg 4,500 6,100 7,000 11,500
Up to 4.0kg 5,000 6,800 7,800 13,000
Up to 4.5kg 5,500 7,500 8,600 14,500
Up to 5.0kg 6,000 8,200 9,400 16,000

* Please check the link provided below for more.
http://www.post.japanpost.jp/cgi-charge/index.php?lang=_en
Prohibited and Restricted Goods
■Items by Country

Policies regarding prohibited and restricted goods differ from each country of destination. Please click on the following links for popular destination countries (USA, Canada, UK, Germany, Taiwan, Hong Kong, Korea, China, Singapore, Thailand, Australia, New Zealand).

http://event.rakuten.co.jp/borderless/infoservice/en/#05

* Please contact EMS or DHL for information on other countries
Cancelation Policy

We will not accept cancellation caused by customers.

We will cancel your order if the payment had
not been properly made until the due date.
Return and Refund Policy

Any return or refund will not be accepted once order confirmation e-mail is sent out.
Consumption Tax

We will not charge customers with Japan’s consumption tax.
However, consumption tax is included in the automatic reply e-mail
(the e-mail sent immediately after your order completion),
therefore, we will be sending you a “Thank You” e-mail mentioning the
total order amount with the consumption tax excluded.
Privacy Policy

Regarding our customers’ personal information (address, name, e-mail address, etc.), we are taking the utmost care. Your personal information may be used for, and be used only for conducting our business.
Matters pertaining to personal information are controlled within the confines of the law and unless required by government to disclose such information, personal information shall not be disclosed to third parties without prior written consent.
Company Information

Greetings

Our customers come from the countries all over the world. There are about 100.000 visitors per year, including governmental important people, famous actors & actresses, singers and sports players.

By providing Japanese gifts at reasonable prices, we hope our products bring you an enjoyable time.

We built up this website in order to provide you a have fast, easy and safe shopping environment while you can enjoy Japanese gifts from any part of the world.

In other words, we proudly provide you the finest products and low prices, so we hope you enjoy shopping within this web site.

Kyoto Silk CO., LTD
Established 1949
Incorporation procedures 1965
Capital 25 million yen

11-47 Entomi-cho, Shogoin, Sakyo-ku, Kyoto,606-8323 Japan

TEL : (075)761-5331 FAX : (075)761-5332
E-mail : sales@japanesegift.jp

Kyoto Silk CO., LTD
Kyoto Handicraft Center

http://global.rakuten.com/en/store/giftjapan/