[ Dear overseas customers ]
Thank you for choosing our shop.
We are glad to inform you that we provide international shipping.
However there are few points that are differing from the domestic orders
so please read the below information before ordering.
[ Shop Information ]

P.B.I., Ltd.
・Address:8F Roppongi bltd, 7-15-7 Roppongi Minato-Ku Tokyo-to 106-0032 JAPAN.
・Phone Number:+81-3-6894-6333
・Shop Manager:Yuuya Masuda

・Shop Security Manager:Yuuya Masuda
・E-Mail:fuga@shop.rakuten.co.jp

[ Payment Methods ]
For overseas orders, we only accept payments made by [credit cards] and [PayPal].
Please understand that no exceptions can be made.
【・Credit card transactions】

After examination of your credit card, if the transaction is possible your order will be settled.
If the transaction is not possible, we will contact you by e-mail and may ask you to change the method of payment.
Thank you in advance for your understanding.

1) If it results that the transaction cannot be made, we unfortunately cannot have access to precise reasons,
so please contact directly your credit card company.

2) For the payments by credit card, the credit limit is fixed up to 50,000 JPY.


If the amount of your order overpasses this limit, please choose the PayPal method.


【・Paypal transactions】

Total bill amount is: [Total price of items] + [shipping fee]

* In the case of using Rakuten Super points, total bill amount on
automatic reply mail from Rakuten Ichiba may be different.
Please check the mail from our shop for the correct amount.

1) We will ship after the payment is settled.

2) You will receive an e-mail regarding the payment via PayPal.
Please click the link to the PayPal website on the e-mail,
and settle the payment within 7 days.


3) Please also be reminded that if we cannot confirm receipt of your payment
to our PayPal account 7 days after the above e-mail is sent, your order shall be
automatically cancelled.


4) Customs duty and other taxes may be levied when the shipment reaches your country.
If applicable, please pay those costs directly to the delivery agents or the customs office.
Policies on those taxes vary in each country. Please contact the customs office
at your country for more details.


5) Any return or refund will not be accepted for overseas delivery
once order confirmation e-mail is sent out.


6) Please keep a copy of your payment.


[ About pre-orders and backorders ]
Be aware that for he items on which ≪ Pre-order ≫ or ≪ Backorder ≫ is displayed,
it will take some time to fulfill your order. After receiving your order,
we will inform you by e-mail of the approximate time of delivery.

If you order at the same time a ≪ Pre-order Item ≫ and a common item,
the shipping will be done depending on the item that has the latest delivery time.

*In some case, depending on the manufacturing conditions,
the specifications and accessories of these items can be modified. Moreover,
it could happen the production of those is canceled. Thank you for you understanding.
[ About return and cancellation ]
As a general rule, return and order cancellations are not possible.

The cancellation of a reservation is neither possible so please check carefully the delivery time before confirming your order.

After ordering, it is not possible to change the color and size of the merchandises,
so please be careful to the details of the goods when ordering.
[ About the merchandises that cannon be shipped ]
Some items as for example aerosols and other goods containing liquids cannot be shipped to other countries.

In this case, we will contact you directly by e-mail and cancel your order.
Thank you for your understanding.
[ About the customs and order taxes ]
In some cases, customs duty and other taxes may be levied when the shipment reaches your country.
Policies on those taxes vary in each country.
Please contact the customs office in your country for more details.
[ Shipping method ]
All shipping and handling is carried out by EMS (Express Mail Service).
No other shipping method can be chosen.

Policies on those taxes vary in each country.
Please contact the customs office in your country for more details.

Shipping fee varies depending on the weigh of the package. As much as possible,
we provide you the most precise cost estimation, however it could happen that there is a little difference.
The variation of shipping costs depending on the difference of the weight estimation cannot be refunded.
Thank you for your understanding.

You can find herein the estimation of the EMS costs depending on the countries and areas.
Please check this information before ordering.


Zone
First Zone
Second Zone
Third Zone
Weight
Asia
Oceania, North America, Central America and
the Middle East
Europe
South America and Africa
Up to 300g
900yen
1,200yen
1,500yen
1,700yen
Up to 500g
1,100yen
1,500yen
1,800yen
2,100yen
Up to 600g
1,240yen
1,680yen
2,000yen
2,440yen
Up to 700g
1,380yen
1,860yen
2,200yen
2,780yen
Up to 800g
1,520yen
2,040yen
2,400yen
3,120yen
Up to 900g
1,660yen
2,220yen
2,600yen
3,460yen
Up to 1.0kg
1,800yen
2,400yen
2,800yen
3,800yen
Up to 1.25kg
2,100yen
2,800yen
3,250yen
4,600yen
Up to 1.5kg
2,400yen
3,200yen
3,700yen
5,400yen
Up to 1.75kg
2,700yen
3,600yen
4,150yen
6,200yen
Up to 2.0kg
3,000yen
4,000yen
4,600yen
7,000yen
Up to 2.5kg
3,500yen
4,700yen
5,400yen
8,500yen
Up to 3.0kg
4,000yen
5,400yen
6,200yen
10,000yen
Up to 3.5kg
4,500yen
6,100yen
7,000yen
11,500yen
Up to 4.0kg
5,000yen
6,800yen
7,800yen
13,000yen
Up to 4.5kg
5,500yen
7,500yen
8,600yen
14,500yen
Up to 5.0kg
6,000yen
8,200yen
9,400yen
16,000yen
Up to 5.5kg
6,500yen
8,900yen
10,200yen
17,500yen

For further information about the shipping fee, pleas check the EMS homepage.

https://www.post.japanpost.jp/int/charge/list/ems_all_en.html

[About EMS (Express Mail Service)]

Even in Japan,
a great number of shops are using the EMS services shipping to more than 120 countries.

▼Examples of delivering destination▼

[North and Central America]
United States, Canada

[Europe]
United Kingdom, Germany

[Asia]
Taiwan, Hong-Kong, South Korea, China, Singapore, Thailand


Shipping is also available for Africa, Middle East, South America, etc.

*Depending on the merchandise,
Rakuten International Shipping Service is not available for some countries or areas.

*Depending on the delivery areas conditions, the sundry expenses can vary.

[ See below the merchandises pages that are translated in various languages. ]
 
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