About Rakuten International Shipping Services|
Usually, we accepts by the next business day when you are the order.
After stock confirmation of the order product ,
we will send you an email with the shipping fee and total price.
Please check the total amount of order.
Your ordered items will be shipped out the following business day when your order confirm email is received.
You will have to wait for 3-7 business days if by inrushing of orders, the stock of the product is missing temporarily.
For large quantity orders, Every effort should be made to check in advance the delivery date in an emergency.
Please check the following details.
About the shipping fee, we use "EMS" at the shipping.|
The shipping is set for each weight, and varies by region.
There are details ：https://global.rakuten.com/en/help/shipping/#fee_ems
※ About the shipping fee confirmation before accepting of the order , please refrain as much as possible.
It supports "EMS" only (international speed mail) in our shop to directly sent to overseas.
It is not supported at present International SAL etc shipping methods other than EMS.
Click here for the flow of from order to ship.↓
About the payment method
It supports current the only "credit card" if you would like international shipping in our shop.|
Other than credit card the order,I can not accept at .
We accept Visa, MasterCard, JCB, AMEX and Diners.
If, will be canceled the order when there is order other than credit card. Please acknowledge it.
※If you use Debit Card, it is handled in each case; when you are order, when we check whether your card can pay, and the order changes, etc.
It was done, and Payment history is remained.
And it will be refunded in each case from your financial institution.
It do not know in our shop about the timing of repayment. Please contact your credit card company.
About shipping day
The aim of the shipping day is the next day of accepting your order.|
※Next business day of the order on Friday is Monday.
However, It except for the following exceptions.
● The products containing the delivery guide. (Order product)
● If the concentration of such order and bulk order, so stock number is insufficient.
● When such business day of holiday dawn and long-term holiday, your order is very crowded.
※Order is very overcrowded during 10 doubled campaign point.
If you are in a hurry, please confirm to us the delivery date.
● There is in case of lack of delivery information and such as error of credit settlement etc If your contact from customers is required that so can not shipping.
About arrival guideline
The delivery time is estimated to be approximately 3 business days after shipment.
Please understand there will be delays depending upon customs clearance and other various conditions of transportation. |
In some countries, there is a delay of your luggage delivery in for enhanced customs inspection current.
Please contact the customs of your country for more information.
About Customs Clearances and Duties
Import duties and taxes may be applied upon customs clearance into your country.|
Please pay such costs directly to the delivery agents or the customs office upon delivery.?For details, please contact the customs office of your country.
About products that can not shipping
Our store is to shipping by EMS (airmail), so products of the following types cannot be shipped.|
Any relevant product here we will cancel, if our customers ordered.
【The main undeliverable Product Type】
○The thing with the volatile, strong commodity flammable
○Products with high ethanol content and alcohol
Hair spray（Other spray cans overall product）, deodorant, perfume,
nail polish, nail glue,eyelash adhesive, Double eyelid cosmetics(eye putti),battery, bleach, etc.
Naturally, it is not possible to ship prohibited items also of countries.
About product stock situation
The product containing the stock number, the re-arrival of in a short period of time is the commodity very difficult.|
(Missing goods manufacturers, discontinuance of making, and handling end etc)
Product with the regular to arrival not has indicate the inventory number. Also will continue to strive to shortage does not occur as much as possible,
There is the case that quantity is temporarily insufficient, such as concentration of the order, and you wait until the arrival.
Please understand it beforehand.
※ The re-arrival time is required about a few days~ two week .
Arrival due date will vary by manufacturer, please contact us If you want to get more detailed date is required.