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Our Policies for International Shipping Parcels

If you have any questions pls feel free to contact us.

We have strived to supply the best service for all our customers and hope that our customers can be satisfied with their orders. Shipping fee will be charged separately according to the order price / weight of the item.As soon as we know the official delivery fee, we will send you the invoice amount of the item price + shipping fee (including insurance) by email.

Customers will also be responsible for customs duties.

JP Post EMS

Your order will be shipped to you via Japan Post EMS.
Japan Post is a speedy delivery service that delivers to more than 120 countries.

* If the product is a precious metal item, it may be delivered by DHL.
* However, delivery may not be possible due to geopolitical risk, product characteristics, etc.

With an effective tracking system and insurance program, EMS is able to offer a secure delivery worldwide.
You can track your package with the tracking code provided and it will be delivered within a week.

Caution
Depending on the regulations of the shipping company precious metal items can not be shippe overseas, we will cancel the order.

About Japan Post (EMS) shipping over international shipping of whiskey, brandy with alcohol degree exceeding 24% ABV
Japan Post announced that after March 2018, beverages with alcohol content exceeding 24% ABV can not be sent as international mail. Therefore, we can not deliver beverages with alcohol content exceeding 24% ABV outside Japan. However, for products with alcohol content less than 24% ABV, some countries can deliver with EMS (Express Mail Service). Please contact us before ordering.
* The rules of your country such as customs clearance procedures and import duties apply. In that case please pay the necessary taxes to delivery companies and customs at the time of delivery. Tariffs are not included in goods.


DHL

Shipping fee will be charged separately for the order amount. As EMS can not deliver precious metals, in the case of precious metals it will be shipped via DHL. As soon as we know the official delivery fee, we will send you the invoice amount of the item price + shipping fee (including insurance) by email.

* However, delivery may not be possible due to geopolitical risk, product characteristics, etc.

With an effective tracking system and insurance program, DHL is able to offer a secure delivery worldwide.
You can track your package with the tracking code provided and it will be delivered within a week.

Caution
According to the regulations of the shipping company, over 700,000 yen of precious metal can not be shipped overseas, so we will cancel your order. In addition, we can not ship alcohol outside Japan.