Shop | RODEO BROS |
Address | 2-3-3 Hitotsuya , Adachi-ku, Tokyo Japan 1210075 |
TEL | +81-35856-5858 |
rodeo@aun-wa.com |
About Us
Shop | RODEO BROS |
Address | 2-3-3 Hitotsuya , Adachi-ku, Tokyo Japan 1210075 |
TEL | +81-35856-5858 |
rodeo@aun-wa.com |
Payment
Credit Card
Both credit card and debit card with MasterCard / VISA / American Express brand logo are accepted.
PayPal
Use your current PayPal account to make a payment in multiple currencies.Pay for purchases in your selected currency.Payment is automatically converted to your desired currency.
Shipping
EMS
Please select this option to use Rakuten International Shipping Service.
Shipping fee will be advised from this shop later for your order confirmation by mail.
The following shipping fee will be applied for this delivery option.
For Details click here
Customs duty and other taxes may be levied additionally when the shipment reaches your country. If applicable, please pay those costs directly to the delivery agents or the customs office. Policies on those taxes vary in each country. Please contact the customs office at your country for more details.
【Flow from order to delivery】
1) After placing an order, an automatic reply in English or Japanese will be sent to you. Please note that the shipping fees mentioned in this e-mail are only applied to delivery in Japan, and not applicable for delivery outside of Japan.
2) Soon after the automatic reply, you will receive an e-mail with the fixed shipping fee and item price from our shop. Please check the total amount due.
3) Your ordered items will be shipped out only after your payment is settled.
The arrival time is estimated to be approximately 3 business days after shipment.
Please understand there will be delays depending upon customs clearance and other various conditions of transportation.
Return And Exchange Policy
Please contact us in 5 days after your item arrived. If you would like to retrun items because of the purchaser's personal preferences, plese pay for shipping fee and send us items back. After the items are back, our staff will cheack the items. After all set, we will give you refund. In the case returned item is in bad condition, please keep in mind that we may not able to give you refound.
If you pay with your credit card, we will cancel your payment.
If yuo pay through paypal, we will give you refound through paypal.
ExchangeWhen you exchange itmes, you need pay for only shipping fee as long as the total price is same. If the prices are different, we will charge you sheeping fee and the price defference between the prices.
We cannot accept return and exchange
Basically, we can accept return and exchange as long as you keep items clean and non-damage, contact us in 5 days after you get items, and send items back in 2 days after you contact us.
Tax
We will not charge customers with Japanese consmption tax. Also, we always ship items as gifts, so we belive that your coutry will not charge you with any tax. ( Even thought we send items as gifts, your country may charge with a certain tax.)
Privacy Policy
Regarging our customers' personal information such as names, e-mail address, etc, we are taking the utmost care. Your personal informaion is used only for conductiong our business.