ARROWHEAD/ OFFICIAL ONLINE CLOTHING STORE
|We wish to express our gratitude for the visit to ARROWHEAD.
An original brand of ARROWHEAD and a variegated fashion item are sold.
We are wishing that we can contribute to a cultural improvement fashionably.
|Address: Kogyodanchi 5-3-3-16 Asahikawa, HOKKAIDO 078-8275, JAPAN
Phone Number: +81-166-73-4220
Shop Manager: Yoko Iawayama
Shop Security Manager: Ryuta Shinmei
Contact Information: email@example.com
We accept Visa, MasterCard, JCB, AMEX and Diners.
We accept PayPal as a method of payment if you bear PayPal fees.
Here is the procedure for your PayPal payment.
1) Please choose PayPal as a payment method when ordering.
2) You will receive a notification of the total amount to be paid from us via PayPal.
3) After you agree to pay via PayPal and we confirm our receipt of the total amount, your order will be shipped.
* We also accept payment by PayPal. Please note that if payment through
PayPal cannot be confirmed within 3 days from the order confirmation e-mail date,
order will be cancelled automatically.
* The total amount includes your ordered items, delivery and PayPal fees.
PayPal fees are calculated as follows.
(Total amount of your ordered items and delivery fees) * 3.9% +JPY40
After order is confirmed, the total amount due will be sent to your E-mail
address. Please transfer the total amount to the bank account below.
Please note that if payment by bank transfer cannot be confirmed within
7days from the e-mail date, your order will be automatically cancelled.
Bank name: NORTH PACIFIC BANK,LTD.
Branch name: Asahikawa-Chuo Branch
Swift code: NORPJPJP
Branch Address: 4-jo-dori 9-chome Asahikawa, HOKKAIDO 070-0034, JAPAN
Account type: savings
Account number: 401-4516122
Account name: ARROWHEAD, INC.
Account holder address: Kogyodanchi 5-3-3-16 Asahikawa, HOKKAIDO 078-8275, JAPAN
* All payments shall be made in Japanese Yen. Please check with your bank
for applicable exchange rates.
Customs Clearances and Duties
|Import duties and taxes may be applied upon customs clearance into your
Please pay such costs directly to the delivery agents or the customs office
For details, please contact the customs office of your country.
|About delivery and shipping fees
1)After order, an automatically reply in Japanese will be sent to you.
Please note that the shipping fees mentioned in this e-mail are for orders
to be delivered to an address within Japan and not applicable for delivery
outside of Japan.
2)Soon you will receive an e-mail with the correct shipping fees and total
price from our shop. Please check the total amount due.
3)Your ordered items will be shipped out only after your payment is received.
The delivery time is estimated to be approximately 3 business days after shipment.
Please understand there will be delays depending upon customs clearance
and other various conditions of transportation.
After shipment is made, you will receive a tracking number by e-mail
EMS Tracking - http://www.post.japanpost.jp/int/ems/delivery/index_en.html
* All price are listed in Japanese Yen
* In any cases, overseas delivery requires delivery charge. Shipping fee will be advised from stores for your order confirmation.
The following chart contains EMS prices based on weight and destination to certain countries
||Oceania, North America, Central America and the Middle East
||South America and Africa
|Up to 300g
|Up to 500g
|Up to 600g
|Up to 700g
|Up to 800g
|Up to 900g
|Up to 1.0kg
|Up to 1.25kg
|Up to 1.5kg
|Up to 1.75kg
|Up to 2.0kg
|Up to 2.5kg
|Up to 3.0kg
|Up to 3.5kg
|Up to 4.0kg
|Up to 4.5kg
|Up to 5.0kg
* Please check the link provided below for more.
Prohibited and Restricted Goods
|Items by Country
Policies regarding prohibited and restricted goods differ from each country
of destination. Please click on the following links for popular destination
countries (USA, Canada, UK, Germany, Taiwan, Hong Kong, Korea, China, Singapore,
Thailand, Australia, New Zealand).
* Please contact EMS for information on other countries
| Please understand that we will not accept
cancellation in any case for international orders.
We will cancel your order if the payment had
not been properly made until the due date.
Return and Refund Policy
| Any return or refund will not be accepted once order confirmation e-mail is sent out.
| We will not charge customers with Japan's consumption tax.
However, consumption tax is included in the automatic reply e-mail
(the e-mail sent immediately after your order completion),
therefore, we will be sending you a "Thank You" e-mail mentioning the
total order amount with the consumption tax excluded.
| Regarding our customers' personal information (address, name, e-mail address,
etc.), we are taking the utmost care. Your personal information may be
used for, and be used only for conducting our business.
|Matters pertaining to personal information are controlled within the confines
of the law and unless required by government to disclose such information,
personal information shall not be disclosed to third parties without prior