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International Shipping

Shop Information

  • Phone Number : +81-48-650-8821
  • Shop Manager : Daichi Shibata
  • Shop Security Manager : Daichi Shibata
  • Contact Information : mail(Click)

Payment Method

Credit Card
We accept Visa, MasterCard, JCB, AMEX and Diners.

Bank Transfer
After order is confirmed, the total amount due will be sent to your E-mail address. Please transfer the total amount to the bank account below.

Please note that if payment by bank transfer cannot be confirmed within 7days from the e-mail date, your order will be automatically cancelled.
  • Bank name: .Japan Net Bank(ジャパンネット銀行)
  • Branch name: honten(本店営業部)
  • Branch Address: 4-15-3 Nishi shinjyuku Shinjyuku-ku Tokyo
  • Account type: savings(普通預金)
  • Account number: 2199591
  • Account name: Nisseikikaku
  • Account holder address:
    1F Naemura Building 3-102 Daimoncyo,
    Omiyaku Saitama City Saitama
* All payments shall be made in Japanese Yen. Please check with your bank for applicable exchange rates.

Customs Clearances and Duties

Import duties and taxes may be applied upon customs clearance into your country.

Please pay such costs directly to the delivery agents or the customs office upon delivery.

For details, please contact the customs office of your country.

Shipping /Delivery

About delivery & shipping fees
  1. After order, an automatically reply in Japanese will be sent to you. Please note that the shipping fees mentioned in this e-mail are for orders to be delivered to an address within Japan and not applicable for delivery outside of Japan.
  2. Soon you will receive an e-mail with the correct shipping fees and total price from our shop. Please check the total amount due.
  3. Your ordered items will be shipped out only after your payment is received.

Delivery Time
The delivery time is estimated to be approximately 3 business days after shipment.

Please understand there will be delays depending upon customs clearance and other various conditions of transportation.

Delivery Method
After shipment is made, you will receive a tracking number by e-mail

EMS Tracking - http://www.post.japanpost.jp/int/ems/delivery/index_en.html

Shipping Fees
* All price are listed in Japanese Yen

EMS

The following chart contains EMS prices based on weight and destination to certain countries.
Zone First Zone Second Zone Third Zone
Weight Asia Oceania, North America, Central America and the Middle East Europe South America and Africa
Up to 300g 900 1,200 1,500 1,700
Up to 500g 1,100 1,500 1,800 2,100
Up to 600g 1,240 1,680 2,000 2,440
Up to 700g 1,380 1,860 2,200 2,780
Up to 800g 1,520 2,040 2,400 3,120
Up to 900g 1,660 2,220 2,600 3,460
Up to 1.0kg 1,800 2,400 2,800 3,800
Up to 1.25kg 2,100 2,800 3,250 4,600
Up to 1.5kg 2,400 3,200 3,700 5,400
Up to 1.75kg 2,700 3,600 4,150 6,200
Up to 2.0kg 3,000 4,000 4,600 7,000
Up to 2.5kg 3,500 4,700 5,400 8,500
Up to 3.0kg 4,000 5,400 6,200 10,000
Up to 3.5kg 4,500 6,100 7,000 11,500
Up to 4.0kg 5,000 6,800 7,800 13,000
Up to 4.5kg 5,500 7,500 8,600 14,500
Up to 5.0kg 6,000 8,200 9,400 16,000

* Please check the link provided below for more.
http://www.post.japanpost.jp/cgi-charge/index.php?lang=_en
Rakuten International Small Package Services (international small packet)
This option can be selected for under 2 kg parcels.
Shipping fee will be advised from stores for your order confirmation.
Please be reminded that a small packet is treated as an ordinary postal item like a letter or postcard, therefore, it cannot be tracked and we cannot be responsible in case the packet gets lost or damaged, etc. If you wish to have tracking, please choose the Rakuten International Shipping Services.

Customs duty and other taxes may be levied additionally when the shipment reaches your country. If applicable, please pay those costs directly to the delivery agents or the customs office. Policies on those taxes vary in each country. Please contact the customs office at your country for more details.

Please refer the following for small packets. For details click here

The following shipping tariff will be applied for Rakuten International Small Package Services.

Prohibited and Restricted Goods

Items by Country
Policies regarding prohibited and restricted goods differ from each country of destination. Please click on the following links for popular destination countries (USA, Canada, UK, Germany, Taiwan, Hong Kong, Korea, China, Singapore, Thailand, Australia, New Zealand).

http://event.rakuten.co.jp/borderless/infoservice/en/#05

* Please contact EMS or DHL for information on other countries

Privacy Policy

Matters pertaining to personal information are controlled within the confines of the law and unless required by government to disclose such information, personal information shall not be disclosed to third parties without prior written consent.

PayPal

We also accept payment by PayPal. Please note that if payment through PayPal cannot be confirmed within 7days from the order confirmation e-mail date, order will be cancelled automatically.

Cancelation Policy

Please understand that we will not accept cancellation in any case for international orders.

Return and Refund Policy

Any return or refund will not be accepted once order confirmation e-mail is sent out.

Consumption Tax

Please note that the consumption tax amount shown is charged as a handling fee for international shipping.