Shop Information
▪ Address: 7-2 Eno-machi Utsunomiya-shi Tochigi-ken Japan 320-0802

▪ Phone Number: +81-28-651-0328

▪ Shop Manager: Shinya Kobayashi

▪ Shop Security Manager: Shinya Kobayashi

▪ Contact Information: goodtime@moon.ucatv.ne.jp
Payment Method
■Credit Card

We accept Visa, MasterCard, JCB, AMEX and Diners.
If an error has occurred credit card authorization, please contact your credit card company of your contract.
■PayPal

After fixation of the order, I will send URL for the payment total total and the settlement to customer's mail address when payment with PayPal is hoped.
Please confirm all content to E-mail from our company.
PayPal cannot be confirmed within 3 days from the order confirmation e-mail date, order will be cancelled automatically.
■Bank Transfer

After order is confirmed, the total amount due will be sent to your E-mail address. Please transfer the total amount to the bank account below.

Please note that if payment by bank transfer cannot be confirmed within 10 days from the e-mail date, your order will be automatically cancelled.


Bank name: The Tochigi Bank,Ltd.

Branch name:
Headquarters Sales Department

Swift code:
TOCIJPJT

Branch Address:
2-1-18 Nishi Utsunomiya-shi Tochigi-ken Japan 320-0861

Account type:
savings

Account number:
6289171

Account name:
Takekawa Ltd.

Account holder address:
7-3 Eno-machi Utsunomiya-shi Tochigi-ken Japan 320-0802

* All payments shall be made in Japanese Yen. Please check with your bank for applicable exchange rates.
Customs Clearances and Duties
Import duties and taxes may be applied upon customs clearance into your country.

Please pay such costs directly to the delivery agents or the customs office upon delivery.

For details, please contact the customs office of your country.
Shipping /Delivery
■About delivery & shipping fees

1)After order, an automatically reply in Japanese will be sent to you. Please note that the shipping fees mentioned in this e-mail are for orders to be delivered to an address within Japan and not applicable for delivery outside of Japan.

*When ordered from an english page, the automatic reply will be sent in English, with the shipping fees applicable for delivery to an address within Japan.
Please wait for the shop to contact you with international shipping fees to be delivered to your address.

2)Soon you will receive an e-mail with the correct shipping fees and total price from our shop. Please check the total amount due.

3)After completing payment and the settlement, I will send out the commodity.
■Delivery Time

The delivery time is estimated to be approximately 3-7 business days after shipment.

Please understand there will be delays depending upon customs clearance and other various conditions of transportation.
■Delivery Method

After shipment is made, you will receive a tracking number by e-mail

EMS Tracking - http://link.rakuten.co.jp/0/014/316/
■Shipping Fees

After the order is fixed, the delivery fee is reported from our company by E-mail.
* All price are listed in Japanese Yen

▪ EMS

The following chart contains EMS prices based on weight and destination to certain countries

Zone First Zone Second Zone Third Zone
Weight Asia Oceania, North America, Central America and the Middle East Europe South America and Africa
800g 1620JPY 2160JPY 2592JPY 3240JPY
3.0kg 4320JPY 5400JPY 6480JPY 10800JPY
Prohibited and Restricted Goods
■Items by Country

Policies regarding prohibited and restricted goods differ from each country of destination. Please click on the following links for popular destination countries (USA, Canada, UK, Germany, Taiwan, Hong Kong, Korea, China, Singapore, Thailand, Australia, New Zealand).

http://event.rakuten.co.jp/borderless/infoservice/en/#05

* Please contact EMS for information on other countries
Cancelation Policy

We will not accept cancellation caused by customers.

We will cancel your order if the payment had not been properly made until the due date.
Return and Refund Policy

Any return or refund due to customers will not be accepted.
Consumption Tax

Please note that the consumption tax amount shown is charged as a handling fee for international shipping.
Privacy Policy

Regarding our customer's personal information (address, name, e-mail address, etc.), we are taking the utmost care. Your personal information may be used for, and be used only for conducting our business.
Matters pertaining to personal information are controlled within the confines of the law and unless required by government to disclose such information, personal information shall not be disclosed to third parties without prior written consent.