Shop Information
・ Address: 7-2 Eno-machi Utsunomiya-shi Tochigi-ken Japan 320-0802

・ Phone Number: +81-28-651-0328

・ Shop Manager: Shinya Kobayashi

・ Shop Security Manager: Shinya Kobayashi

・ Contact Information:
Payment Method
■Credit Card

We accept Visa, MasterCard, JCB, AMEX and Diners.
If an error has occurred credit card authorization, please contact your credit card company of your contract.
Please contact us if your credit card is available.
I will re-approved work then.

After fixation of the order, I will send URL for the payment total total and the settlement to customer's mail address when payment with PayPal is hoped.
Please confirm all content to E-mail from our company.
PayPal cannot be confirmed within 2 days from the order confirmation e-mail date, order will be cancelled automatically.
■Bank Transfer

After order is confirmed, the total amount due will be sent to your E-mail address. Please transfer the total amount to the bank account below.

Please note that if payment by bank transfer cannot be confirmed within 10 days from the e-mail date, your order will be automatically cancelled.
If you take time to pay, please contact.
You can bank transfer even Paypal.

Bank name: The Tochigi Bank,Ltd.

Branch name:
Headquarters Sales Department

Swift code:

Branch Address:
2-1-18 Nishi Utsunomiya-shi Tochigi-ken Japan 320-0861

Account type:

Account number:

Account name:
Takekawa Ltd.

Account holder address:
7-3 Eno-machi Utsunomiya-shi Tochigi-ken Japan 320-0802

* All payments shall be made in Japanese Yen. Please check with your bank for applicable exchange rates.
Customs Clearances and Duties
Import duties and taxes may be applied upon customs clearance into your country.

Please pay such costs directly to the delivery agents or the customs office upon delivery.

For details, please contact the customs office of your country.
! under evaluator of price declaration is not received over us.
Shipping /Delivery
■About delivery & shipping fees

1)After order, an automatically reply in Japanese will be sent to you.

Please wait for the shop to contact you with international shipping fees to be delivered to your address.

2)Soon you will receive an e-mail with the correct shipping fees and total price from our shop. Please check the total amount due.

3)After completing payment and the settlement, I will send out the commodity.
After shipping, I will contact you the tracking number.
■Delivery Time

The delivery time is estimated to be approximately 3-7 business days after shipment.

◆In the case of high-ticket items more than 200,000JPY.
Please understand there will be delays depending upon customs clearance and other various conditions of transportation. (There is a possibility of 2 to 3 weeks)
■Delivery Method

After shipment is made, you will receive a tracking number by e-mail

EMS Tracking -
■Shipping Fees

After the order is fixed, the delivery fee is reported from our company by E-mail.
* All price are listed in Japanese Yen


The following chart contains EMS prices based on weight and destination to certain countries

Zone First Zone Second Zone Third Zone
Weight Asia Oceania, North America, Central America and the Middle East Europe South America and Africa
800g 1520JPY 2040JPY 2400JPY 3120JPY
3.0kg 4000JPY 5400JPY 6200JPY 10000JPY
Prohibited and Restricted Goods
■Items by Country

Policies regarding prohibited and restricted goods differ from each country of destination. Please click on the following links for popular destination countries (USA, Canada, UK, Germany, Taiwan, Hong Kong, Korea, China, Singapore, Thailand, Australia, New Zealand).

* Please contact EMS for information on other countries
Cancelation Policy

!We will not accept cancellation caused by customers.

We will cancel your order if the payment had not been properly made until the due date.
Return and Refund Policy

!We does not accept any returned goods by the customer convenience.
Consumption Tax

Nationality if you are outside Japan, consumption tax in Japan will be duty-free.
After the order, I will contact the amount of duty-free after our company.

However, if you want to use a transfer service in Japan, consumption tax in Japan will not be tax-exempt.
Privacy Policy

Regarding our customer's personal information (address, name, e-mail address, etc.), we are taking the utmost care. Your personal information may be used for, and be used only for conducting our business.
Matters pertaining to personal information are controlled within the confines of the law and unless required by government to disclose such information, personal information shall not be disclosed to third parties without prior written consent.