English Web Site TIME GARDEN   Japanese Site
Watch Guarantee [2013.2.4 Change the policy]
:CASIO/CITIZEN we issue international guarantee card.
:Orient We don't issue international guarantee card.Only in Japan guarantee.
:SEIKO Only in Japan guarantee 1 year.
Shop Information
・Address: kamiiida 1-5-6,Wakabayashiku,Sendai-city,Miyagi,JAPAN

・Phone Number: +81-22-285-4797

・Shop Manager: Shin Kato

・Shop Security Manager: Shin Kato

・Contact Information:  t-garden@nna.so-net.ne.jp
Payment Method
[The first customer]
 We kindly ask for our international customers to pay by PayPal.
Please choose Paypal for the "Payment Method". If you do not have a PayPal account, please kindly open an account before you make an order.
PayPal website https://www.paypal.com/

■Credit Card
We accept Credit Card: Visa, MasterCard, JCB, AMEX and Diners.
*This policy changed on November-1,2012.

■Paypal
We also accept payment by PayPal. Please note that if payment through
PayPal cannot be confirmed within 5 days from the order confirmation e-mail date,
order will be cancelled automatically. We accept currency only [JPY].
Customs Clearances and Duties
Import duties and taxes may be applied upon customs clearance into your country.

Please pay such costs directly to the delivery agents or the customs office upon delivery.

For details, please contact the customs office of your country.
Shipping /Delivery
■ About delivery & shipping fees

1)After order, an automatically reply in Japanese will be sent to you. Please note that the shipping fees mentioned in this e-mail are for orders to be delivered to an address within Japan and not applicable for delivery outside of Japan.

2)Soon you will receive an e-mail with the correct shipping fees and total price from our shop. Please check the total amount due.

3)Your ordered items will be shipped out only after your payment is received.
■Delivery Time

The delivery time is estimated to be approximately 5business days after shipment.
Please understand there will be delays depending upon customs clearance and other various conditions of transportation.
■Delivery Method

After shipment is made, you will receive a tracking number by e-mail
EMS Tracking - http://www.post.japanpost.jp/int/ems/delivery/index_en.html
■Shipping Fees

・EMS
* All price are listed in Japanese Yen
* Please check the link provided below.
http://www.post.japanpost.jp/cgi-charge/index.php?lang=_en
Prohibited and Restricted Goods
■Items by Country

Policies regarding prohibited and restricted goods differ from each country of destination. Please click on the following links for popular destination countries (USA, Canada, UK, Germany, Taiwan, Hong Kong, Korea, China, Singapore, Thailand, Australia, New Zealand).

http://event.rakuten.co.jp/borderless/infoservice/en/#05

* Please contact EMS or DHL for information on other countries
Privacy Policy
Regarding our customers’ personal information (address, name, e-mail address, etc.), we are taking the utmost care. Your personal information may be used for, and be used only for conducting our business.
Matters pertaining to personal information are controlled within the confines of the law and unless required by government to disclose such information, personal information shall not be disclosed to third parties without prior written consent.
■Cancelation Policy
Please understand that we will not accept
cancellation in any case for international orders.
We will cancel your order if the payment had
not been properly made until the due date.
■Consumption Tax
We will not charge customers with Japan’s consumption tax.
However, consumption tax is included in the automatic reply e-mail
(the e-mail sent immediately after your order completion),
therefore, we will be sending you a “Thank You” e-mail mentioning the
total order amount with the consumption tax excluded.