| English Web Site 中文(简体字)Web Site 中文(繁體字)Web Site 한국어Web Site Japanese Web Site |
| Shop Information |
・Address: Daini-cosmo building,6-1-33,Saburoumaru,Munakata,Fukuoka 811-4143
Japan
・Phone Number: +81-940-32-7245
・Shop Manager: Yuuji Sogawa
・Shop Security Manager: Ryo Matushita
・Contact Information: rakuten@third-wave.jp
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| Payment Method |
■PayPal
We will accept payment by PayPal.
After order is confirmed, the total amount due will be sent to your e-mail address.
Please pay by PayPal the total amount.
Please send us an e-mail "payment has been completed" after the
payment, to the following e-mail address from address you registed as PayPal
account
Our e-mail address: rakuten@third-wave.jp
When payment from customers can not be confirmed until 5 days after confirm
order, we will automatically cancel your order.
We accept currency only [JPY].
|
■Credit Card
We accept Visa, Master Card, JCB, AMEX and Diners.(Only valid credit cards issued in Japan)
We accept currency only [JPY].
|
| Customs Clearances and Duties |
Import duties and taxes may be applied upon customs clearance into your
country.
Please pay such costs directly to the delivery agents or the customs office
upon delivery.
For details, please contact the customs office of your country.
|
| Shipping /Delivery |
■About delivery & shipping fees
1)After order, an automatically reply in Japanese and english will be sent
to you. Please note that the shipping fees mentioned in this e-mail are
for orders to be delivered to an address within Japan and not applicable
for delivery outside of Japan.
2)Soon you will receive an e-mail with the correct shipping fees and total price from our shop.
Please check the total amount due.
3)Your ordered items will be shipped out only after your payment is received.
|
■Delivery Time
The delivery time is estimated to be approximately 3-7business days after
shipment.
Please understand there will be delays depending upon customs clearance
and other various conditions of transportation.
|
■Shipping Method
EMS(Japan Post Office Express Mail Service)
After shipment, we will inform you the tracking number by e-mail
EMS delivery status http://link.rakuten.co.jp/1/005/778/?url=int/ems/delivery/index_en.html
※Can ship together order to several store to your country at cheap handling fee by using the tenso.com.
(You must pay the shipping cost to Tensou.com(Tokyo,Japan) from our shop.
※Payment method is only PayPal.)
http://www.tenso.com/en/
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■Shipping Fees
EMS
Shipping cost to the foreign countries by EMS has been established as follows
depending on weight and destination countries.
* All price are listed in Japanese Yen
Weight
(items)
shipping cost will be higher or cheaper
according to packing weight |
First Zone |
Second Zone |
Third Zone |
| Asia |
Oceania, North America, Central America and the Middle East |
Europe |
South America and Africa |
Up to 1.0kg
(Head cover,Shaft,Dozen balls,Other small items) |
1,800 |
2,400 |
2,800 |
3,800 |
Up to 2.0kg
(Driver,Fairwaywoods,Hybrid with graphite shaft)
(1Iron,Wedge,Putter etc.) |
3,000 |
4,000 |
4,600 |
7,000 |
Up to 2.5kg
(Hybrid with graphite shaft,Shoes etc.) |
3,500 |
4,700 |
5,400 |
8,500 |
Up to 3.0kg
(Duffle bag etc.) |
4,000 |
5,400 |
6,200 |
10,000 |
Up to 3.5kg
|
4,500 |
6,100 |
7,000 |
11,500 |
| Up to 4.0kg |
5,000 |
6,800 |
7,800 |
13,000 |
Up to 4.5kg
(Light weight cart bag,Stand bag etc.) |
5,500 |
7,500 |
8,600 |
14,500 |
Up to 5.0kg
(Iron set etc.)
|
6,000 |
8,200 |
9,400 |
16,000 |
Up to 7.0kg
(Light weight cart bag etc.)
|
7,800 |
10,700 |
12,300 |
21,100 |
Up to 9.0kg
(Club set etc.) |
9,400 |
12,900 |
14,900 |
25,300 |
Other Weight
|
http://www.post.japanpost.jp/int/charge/list/ems_all_en.html |
If you want to know the weight of the product and shipping cost, please
contact us.
Inquiry to Golf Thirdwave |
Delivery to Japan domestic(to Tokyo)
Shipping cost to Tensou.com(Tokyo,JAPAN) by Japan domestic shipping service has been established as follows depending
on packing size(depth +
width + height)
* All price are listed in Japanese Yen
Packing size
(items)
shipping cost will be higher or cheaper according to packing size |
Shipping cost to Tensou.com(Tokyo,Japan)
shipping to foreign countries from Tokyo is required separately |
Up to 60cm
(Head cover,Shaft,Dozen balls,Other small items) |
840 |
Up to 100cm
(Duffle bag,Other large accessory) |
1,050 |
Up to 160cm
(Driver,Fairway Woods,Hybrid,Iron,Wedge,Putter etc.) |
1,260 |
Up to 180cm
(Cart bag,Stand bag,Club set etc.) |
1,365 |
|
| Prohibited and Restricted Goods |
■Items by Country
Policies regarding prohibited and restricted goods differ from each country
of destination. Please click on the following links for popular destination
countries (USA, Canada, UK, Germany, Taiwan, Hong Kong, Korea, China, Singapore,
Thailand, Australia, New Zealand).
http://event.rakuten.co.jp/borderless/infoservice/en/#05
* Please contact EMS for information on other countries
|
| Cancelation Policy |
We will not accept cancellation caused by customers.
We will cancel your order if the payment had not been properly made until
the due date.
|
| Return and Refund Policy |
Any return or refund will not be accepted once order confirmation e-mail
is sent out.
|
| Consumption Tax |
| Consumption tax is not charged with orders from foreign countris, but 5%
of your bill will be charged as the fee for handling overseas shipping. |
| Privacy Policy |
Regarding our customers’ personal information (address, name, e-mail address,
etc.), we are taking the utmost care. Your personal information may be
used for, and be used only for conducting our business.
|
Matters pertaining to personal information are controlled within the confines
of the law and unless required by government to disclose such information,
personal information shall not be disclosed to third parties without prior
written consent.
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