Shop Information

EAddress: 12-2 Yachiyo-Cho Aoi-Ku Shizuoka-shi Shizuoka-Ken
             Postal code 420-0013
EPhone Number: +81-54-251-8947

EShop Manager: SHIGENO SAKURAI

EShop Security Manager: SHIGENO SAKURAI


Payment Method

Credit Card

@We accept Visa, MasterCard, JCB, AMEX and Diners.

Customs Clearances and Duties

Import duties and taxes may be applied upon customs clearance into your country.

Please pay such costs directly to the delivery agents or the customs office upon delivery.

For details, please contact the customs office of your country.

Shipping /Delivery

@About delivery & shipping fees

1)After order, an automatically reply in Japanese will be sent to you. Please note that the shipping fees mentioned in this e-mail are for orders to be delivered to an address within Japan and not applicable for delivery outside of Japan.

2)Soon you will receive an e-mail with the correct shipping fees and total price from our shop. Please check the total amount due.

3)Your ordered items will be shipped out only after your payment is received.

Delivery Time

The delivery time is estimated to be approximately 3-5 business days after shipment.

Please understand there will be delays depending upon customs clearance and other various conditions of transportation.

Delivery Method

After shipment is made, you will receive a tracking number by e-mail

EMS Tracking - http://link.rakuten.co.jp/1/005/778/?url=int/ems/delivery/index_en.html


Shipping Fees

* All price are listed in Japanese Yen

EEMS
   I calculate the postage of the EMS and inform it by an email.

Prohibited and Restricted Goods

Items by Country

Policies regarding prohibited and restricted goods differ from each country of destination. Please click on the following links for popular destination countries (USA, Canada, UK, Germany, Taiwan, Hong Kong, Korea, China, Singapore, Thailand, Australia, New Zealand).

http://event.rakuten.co.jp/borderless/infoservice/en/#05

* Please contact EMS or DHL for information on other countries

Cancelation Policy


We will not accept cancellation caused by customers.

We will cancel your order if the payment had
not been properly made until the due date.

Return and Refund Policy


Any return or refund will not be accepted once order confirmation e-mail is sent out.

Consumption Tax


We will not charge customers with Japan
fs consumption tax.
However, consumption tax is included in the automatic reply e-mail
(the e-mail sent immediately after your order completion),
therefore, we will be sending you a
gThank Youh e-mail mentioning the
total order amount with the consumption tax excluded.

Privacy Policy


Regarding our customers
f personal information (address, name, e-mail address, etc.), we are taking the utmost care. Your personal information may be used for, and be used only for conducting our business.

Matters pertaining to personal information are controlled within the confines of the law and unless required by government to disclose such information, personal information shall not be disclosed to third parties without prior written consent.

 

PayPal

    We also accept payment by PayPal. Please note that if payment through
     PayPal cannot be confirmed within
days from the order confirmation e-mail date,
     order will be cancelled automatically.

 

Cancelation Policy

    We will not accept cancellation caused by customers.

    We will cancel your order if the payment had
    not been properly made until the due date.

 

Return and Refund Policy

    Any return or refund will not be accepted once order confirmation e-mail is sent out.

 

Consumption Tax

    Please note that the consumption tax amount shown is charged
     as a handling fee for international shipping.