Shop Information

・Address:H.T.C.
980-0811 Miyagi Sendai
Aoba-ku Ichibandho 1-11-20
Oumi Bld. 4F
Japan

・Phone Number: +81-22-215-1257
・E-mail: info@speedway-shop.com

・Shop Security Manager:Atsuko Aihara

・Contact Information:Rakuten Ichiba, Speedway,
・URL: http://global.rakuten.com/en/store/speedway-shop/

Payment Method
■Credit Card

 We accept Visa, MasterCard, JCB, AMEX and Diners.
■Bank Transfer

After order is confirmed, the total amount due will be sent to your E-mail address. Please transfer the total amount to the bank account below.

Please note that if payment by bank transfer cannot be confirmed within 7days from the e-mail date, your order will be automatically cancelled.
The bank to bank transfer fee of 1500 Jpy shall be borne by the sender.


Bank name: 77BANK

Branch name: BASYOUNOTSUZI

Swift code: BOSSJPJT

Bank code: 0125

Branch code: 204

Branch Address:
1-1-30 OMACHI, AOBA-KU, SENDAI CITY,
MIYAGI PREFECTURE, JAPAN, 980-0804
TEL: 022-222-7731

Account type: savings

Account number: 5634318

Account name: LOFGREN JOHN ALVAR

Account holder address:
JOHN LOFGREN
980-0811 SENDAI CITY
AOBA-KU, ICHIBANCHO 1-11-20
OUMI BLD. 4F
JAPAN
TEL: (country code: 81) 22-215-1257

* All payments shall be made in Japanese Yen. Please check with your bank for applicable exchange rates.

■PayPal

We also accept payment by PayPal. Please note that if payment through PayPal cannot be confirmed within 7 days from the order confirmation e-mail date, order will be cancelled automatically.

Customs Clearances and Duties
Import duties and taxes may be applied upon customs clearance into your country.

Please pay such costs directly to the delivery agents or the customs office upon delivery.

For details, please contact the customs office of your country.
Shipping /Delivery
■ About delivery & shipping fees

1)After order, an automatically reply in Japanese will be sent to you. Please note that the shipping fees mentioned in this e-mail are for orders to be delivered to an address within Japan and not applicable for delivery outside of Japan.

2)Soon you will receive an e-mail with the correct shipping fees and total price from our shop. Please check the total amount due.

3)Your ordered items will be shipped out only after your payment is received.
■Delivery Time

The delivery time is estimated to be approximately 3 business days after shipment.

Please understand there will be delays depending upon customs clearance and other various conditions of transportation.
■Delivery Method

After shipment is made, you will receive a tracking number by e-mail

EMS Tracking - http://link.rakuten.co.jp/1/005/778/?url=int/ems/delivery/index_en.html

■Shipping Fees

* All price are listed in Japanese Yen

・EMS

The following chart contains EMS prices based on weight and destination to certain countries

Zone First Zone Second Zone Third Zone
Weight Asia Oceania, North America, Central America and the Middle East Europe South America and Africa
Up to 300g 900 1,200 1,500 1,700
Up to 500g 1,100 1,500 1,800 2,100
Up to 600g 1,240 1,680 2,000 2,440
Up to 700g 1,380 1,860 2,200 2,780
Up to 800g 1,520 2,040 2,400 3,120
Up to 900g 1,660 2,220 2,600 3,460
Up to 1.0kg 1,800 2,400 2,800 3,800
Up to 1.25kg 2,100 2,800 3,250 4,600
Up to 1.5kg 2,400 3,200 3,700 5,400
Up to 1.75kg 2,700 3,600 4,150 6,200
Up to 2.0kg 3,000 4,000 4,600 7,000
Up to 2.5kg 3,500 4,700 5,400 8,500
Up to 3.0kg 4,000 5,400 6,200 10,000
Up to 3.5kg 4,500 6,100 7,000 11,500
Up to 4.0kg 5,000 6,800 7,800 13,000
Up to 4.5kg 5,500 7,500 8,600 14,500
Up to 5.0kg 6,000 8,200 9,400 16,000

* Please check the link provided below for more.
http://www.post.japanpost.jp/cgi-charge/index.php?lang=_en
Cancelation Policy

A cancellation of in stock merchandise will incur a 20% restocking fee.

A cancellation of pre-order & special order merchandise will incur a 40% restocking fee.

*A "pre-order" is defined as an order placed for an item which has not yet been released.

*A "special order" is defined as an order placed for an item that is not in stock but available for purchase and then order from manufacturer especially for the customer.

Return and Refund Policy

You may return all unused items purchased at Speedway within 7 days of the original delivery.
We will pay the return shipping costs if the product is defective or the return is a result of our error.
If the item is returned for any other reason you are responsible for the return shipping costs and will be charged a restocking fee of 20 percent.
No returned merchandise will be accepted without a Return Material Authorization (RMA).
We will credit you in the same manner as your original payment within 7 days of receiving the returned item.
Please be sure to send item back fully insured with proof of delivery.

Ship authorized returns to the following address:
H.T.C.
980-0811
Sendai Aoba-ku, Ichibancho 1-11-20
Oumi Bld. 4F Japan

Consumption Tax

We will not charge customers with Japan’s consumption tax.
However, consumption tax is included in the automatic reply e-mail
(the e-mail sent immediately after your order completion),
therefore, we will be sending you a “Thank You” e-mail mentioning the
total order amount with the consumption tax excluded.

Privacy Policy

Regarding our customers’ personal information (address, name, e-mail address, etc.), we are taking the utmost care. Your personal information may be used for, and be used only for conducting our business.


Matters pertaining to personal information are controlled within the confines of the law and unless required by government to disclose such information, personal information shall not be disclosed to third parties without prior written consent.