| Shop Information |
・Address:H.T.C.
980-0811 Miyagi Sendai
Aoba-ku Ichibandho 1-11-20
Oumi Bld. 4F
Japan
・Phone Number: +81-22-215-1257
・E-mail: info@speedway-shop.com
・Shop Security Manager:Tomomi Kubota
・English Officer (contact):Tomomi Kubota
・Contact Information:Rakuten Ichiba, Speedway,
・URL: https://global.rakuten.com/en/store/speedway-shop/
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| Payment Method |
■Credit Card
We accept Visa, MasterCard, JCB, AMEX and Diners.
|
■Bank Transfer
After order is confirmed, the total amount due will be sent to your E-mail
address. Please transfer the total amount to the bank account below.
Please note that if payment by bank transfer cannot be confirmed within
7days from the e-mail date, your order will be automatically cancelled.
The bank to bank transfer fee of 1500 Jpy shall be borne by the sender.
Bank name: SUMITOMO MITSUI BANKING CORPORATION
Branch name: SENDAI BRANCH
Swift code: SMBC JPJT
Bank code: 0009
Branch code: 311
Branch Address:
2-2-6 CHUOU, AOBA-KU, SENDAI CITY,
MIYAGI PREFECTURE, JAPAN, 980-0021
TEL: 022-222-5111
Account number: 2061332
Account name: H.T.C. CO., LTD.
Account holder address:
H.T.C. CO., LTD.
980-0811 SENDAI CITY
AOBA-KU, ICHIBANCHO 1-11-20
OUMI BLD. 4F
JAPAN
TEL: (country code: 81) 22-215-1257
* All payments shall be made in Japanese Yen. Please check with your bank
for applicable exchange rates.
|
■PayPal
We also accept payment by PayPal. Please note that if payment through
PayPal cannot be confirmed within 7 days from the order confirmation e-mail date,
order will be cancelled automatically.
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| Customs Clearances and Duties |
Import duties and taxes may be applied upon customs clearance into your
country.
Please pay such costs directly to the delivery agents or the customs office
upon delivery.
For details, please contact the customs office of your country.
|
| Shipping /Delivery |
■ About delivery & shipping fees
1)After order, an automatically reply in Japanese will be sent to you.
Please note that the shipping fees mentioned in this e-mail are for orders
to be delivered to an address within Japan and not applicable for delivery
outside of Japan.
2)Soon you will receive an e-mail with the correct shipping fees and total
price from our shop. Please check the total amount due.
3)Your ordered items will be shipped out only after your payment is received.
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■Delivery Time
The delivery time is estimated to be approximately 3 business days after shipment.
Please understand there will be delays depending upon customs clearance
and other various conditions of transportation.
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■Delivery Method
After shipment is made, you will receive a tracking number by e-mail
EMS Tracking - https://link.rakuten.co.jp/1/005/778/?url=int/ems/delivery/index_en.html
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■Shipping Fees
* All price are listed in Japanese Yen
・EMS
The following chart contains EMS prices based on weight and destination to certain countries
| Zone |
First Zone |
Second Zone |
Third Zone |
| Weight |
Asia |
Oceania, North America, Central America and the Middle East |
Europe |
South America and Africa |
| Up to 300g |
900 |
1,200 |
1,500 |
1,700 |
| Up to 500g |
1,100 |
1,500 |
1,800 |
2,100 |
| Up to 600g |
1,240 |
1,680 |
2,000 |
2,440 |
| Up to 700g |
1,380 |
1,860 |
2,200 |
2,780 |
| Up to 800g |
1,520 |
2,040 |
2,400 |
3,120 |
| Up to 900g |
1,660 |
2,220 |
2,600 |
3,460 |
| Up to 1.0kg |
1,800 |
2,400 |
2,800 |
3,800 |
| Up to 1.25kg |
2,100 |
2,800 |
3,250 |
4,600 |
| Up to 1.5kg |
2,400 |
3,200 |
3,700 |
5,400 |
| Up to 1.75kg |
2,700 |
3,600 |
4,150 |
6,200 |
| Up to 2.0kg |
3,000 |
4,000 |
4,600 |
7,000 |
| Up to 2.5kg |
3,500 |
4,700 |
5,400 |
8,500 |
| Up to 3.0kg |
4,000 |
5,400 |
6,200 |
10,000 |
| Up to 3.5kg |
4,500 |
6,100 |
7,000 |
11,500 |
| Up to 4.0kg |
5,000 |
6,800 |
7,800 |
13,000 |
| Up to 4.5kg |
5,500 |
7,500 |
8,600 |
14,500 |
| Up to 5.0kg |
6,000 |
8,200 |
9,400 |
16,000 |
* Please check the link provided below for more.
https://www.post.japanpost.jp/cgi-charge/index.php?lang=_en
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| Cancelation Policy |
A cancellation of in stock merchandise will incur a 20% restocking fee.
A cancellation of pre-order & special order merchandise will incur a 40% restocking fee.
*A "pre-order" is defined as an order placed for an item which has not yet been released.
*A "special order" is defined as an order placed for an item that is not in stock but available for purchase and then order from manufacturer especially for the customer.
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| Return and Refund Policy |
You may return all unused items purchased at Speedway within 7 days of the original delivery.
We will pay the return shipping costs if the product is defective or the return is a result of our error.
If the item is returned for any other reason you are responsible for the return shipping costs and will be charged a restocking fee of 20 percent.
No returned merchandise will be accepted without a Return Material Authorization (RMA).
We will credit you in the same manner as your original payment within 7 days of receiving the returned item.
Please be sure to send item back fully insured with proof of delivery.
Ship authorized returns to the following address:
H.T.C.
980-0811
Sendai Aoba-ku, Ichibancho 1-11-20
Oumi Bld. 4F Japan
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| Consumption Tax |
We will not charge customers with Japan’s consumption tax.
However, consumption tax is included in the automatic reply e-mail
(the e-mail sent immediately after your order completion),
therefore, we will be sending you a “Thank You” e-mail mentioning the
total order amount with the consumption tax excluded.
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| Privacy Policy |
Regarding our customers’ personal information (address, name, e-mail address,
etc.), we are taking the utmost care. Your personal information may be
used for, and be used only for conducting our business.
|
Matters pertaining to personal information are controlled within the confines
of the law and unless required by government to disclose such information,
personal information shall not be disclosed to third parties without prior
written consent.
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