≪ STORE INFORMATION ≫
[
Dear overseas customers ] |
Thank
you for choosing our shop.
We are glad to inform you that we provide international
shipping.
However there are few points that are differing from
the domestic orders
so please read the below information before ordering. |
|
P.B.I., Ltd.
・Address:4F Mikami Building, 1-18-10 Wakabayashi Setagaya-Ku Tokyo-to 154-0023 JAPAN.
・Phone Number:+81-3-6894-6333
・Shop Manager:Yuuya
Masuda
・Shop Security Manager:Yuuya
Masuda
・E-Mail:rhydeal@shop.rakuten.co.jp
|
For
overseas orders, we only accept payments made by [credit cards]and [PayPal].
Please understand that no exceptions can
be made. |
|
【・Credit
card transactions】
After examination of your credit card, if
the transaction is possible your order will be settled.
If the transaction is not possible, we will contact you
by e-mail and may ask you to change the method of payment.
Thank you in advance for your understanding.
1) If it results that the transaction cannot be
made, we unfortunately cannot have access to precise reasons,
so please contact directly your credit card company.
2) For the payments by credit card, the credit limit is
fixed up to 50,000 JPY.
If the amount of your order overpasses this limit, please
choose the PayPal method.
【・Paypal transactions】
Total bill amount is: [Total
price of items] + [shipping fee]
*
In the case of using Rakuten Super points, total
bill amount on
automatic reply mail from Rakuten Ichiba may be
different.
Please check the mail from our shop for the correct
amount. |
1) We will ship after the payment is settled.
2) You will receive an e-mail regarding the payment via
PayPal.
Please click the link to the PayPal website on the e-mail,
and settle the payment within 7 days.
3)
Please also be reminded that if we cannot confirm receipt
of your payment
to our PayPal account7days after the above e-mail is sent,
your order shall be
automatically cancelled.
4) Customs
duty and other taxes may be levied when the shipment reaches
your country.
If applicable, please pay those costs directly to the delivery
agents or the customs office.
Policies on those taxes vary in each country. Please contact
the customs office
at your country for more details.
5) Any return or
refund will not be accepted for overseas delivery
once order confirmation e-mail is sent out.
6) Please keep a
copy of your payment.
|
[
About pre-orders and backorders ] |
Be
aware that for he items on which ≪ Pre-order ≫ or
≪ Backorder ≫ is displayed,
it will take some time to fulfill your order. After receiving
your order,
we will inform you by e-mail of the approximate time of
delivery.
If you order at the same time a ≪ Pre-order Item ≫ and a
common item,
the shipping will be done
depending on the item that has the latest delivery time.
*In
some case, depending on the manufacturing conditions,
the specifications and accessories of these items
can be modified. Moreover,
it could happen the production of those is canceled.
Thank you for you understanding. |
|
[
About return and cancellation ] |
As
a general rule, return and order cancellations are not possible.
The cancellation of a reservation is neither possible so
please check carefully the delivery time before confirming
your order.
After ordering, it is not
possible to change the color and size of the merchandises,
so please be careful to the details of the goods when ordering. |
[
About the merchandises that cannon be shipped ] |
Some
items as for example aerosols and other goods containing
liquids cannot be shipped to other countries.
In this case, we will contact you directly by e-mail and
cancel your order.
Thank you for your understanding. |
[
About the customs and order taxes ] |
In some cases, customs duty and other taxes may be levied
when the shipment reaches your country.
Policies on those taxes vary in each country.
Please contact the customs office in your country for more
details. |
All shipping and handling
is carried out by EMS (Express Mail Service).
No other shipping method can be chosen.
Policies on those taxes vary in each country.
Please contact the customs office in your country for more
details.
Shipping fee varies depending on the weigh of the
package. As much as possible,
we provide you the most precise cost estimation, however
it could happen that there is a little difference.
The variation of shipping costs depending on the difference
of the weight estimation cannot be refunded.
Thank you for your understanding.
You can find herein the estimation of the EMS costs
depending on the countries and areas.
Please check this information before ordering.
Zone |
First
Zone |
Second
Zone |
Third
Zone |
Weight |
Asia |
Oceania,
North America, Central America and
the Middle East |
Europe |
South
America and Africa |
Up
to 300g |
900yen |
1,200yen |
1,500yen |
1,700yen |
Up
to 500g |
1,100yen |
1,500yen |
1,800yen |
2,100yen |
Up
to 600g |
1,240yen |
1,680yen |
2,000yen |
2,440yen |
Up
to 700g |
1,380yen |
1,860yen |
2,200yen |
2,780yen |
Up
to 800g |
1,520yen |
2,040yen |
2,400yen |
3,120yen |
Up
to 900g |
1,660yen |
2,220yen |
2,600yen |
3,460yen |
Up
to 1.0kg |
1,800yen |
2,400yen |
2,800yen |
3,800yen |
Up
to 1.25kg |
2,100yen |
2,800yen |
3,250yen |
4,600yen |
Up
to 1.5kg |
2,400yen |
3,200yen |
3,700yen |
5,400yen |
Up
to 1.75kg |
2,700yen |
3,600yen |
4,150yen |
6,200yen |
Up
to 2.0kg |
3,000yen |
4,000yen |
4,600yen |
7,000yen |
Up
to 2.5kg |
3,500yen |
4,700yen |
5,400yen |
8,500yen |
Up
to 3.0kg |
4,000yen |
5,400yen |
6,200yen |
10,000yen |
Up
to 3.5kg |
4,500yen |
6,100yen |
7,000yen |
11,500yen |
Up
to 4.0kg |
5,000yen |
6,800yen |
7,800yen |
13,000yen |
Up
to 4.5kg |
5,500yen |
7,500yen |
8,600yen |
14,500yen |
Up
to 5.0kg |
6,000yen |
8,200yen |
9,400yen |
16,000yen |
Up
to 5.5kg |
6,500yen |
8,900yen |
10,200yen |
17,500yen |
|
For further information about the shipping fee,
pleas check the EMS homepage.
https://www.post.japanpost.jp/int/charge/list/ems_all_en.html
[About
EMS (Express Mail Service)]
Even in Japan,
a great number of shops are using the EMS services
shipping to more than 120 countries.
▼Examples of delivering
destination▼
[North and Central America]
United States, Canada
[Europe]
United Kingdom, Germany
[Asia]
Taiwan, Hong-Kong, South Korea, China, Singapore,
Thailand
Shipping is also available for Africa, Middle
East, South America, etc.
*Depending on the merchandise,
Rakuten International Shipping Service is not
available for some countries or areas.
*Depending on the delivery areas conditions, the
sundry expenses can vary.
|
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[
See below the merchandises pages that are translated in
various languages. ] |
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