Shop Concept

"PORCO ROSSO's culture is to consider each product's unique traits and qualities, and dispense with the notion of the generic.

We consider this perspective to be inherent to Japanese culture and values as it exemplifies this nation's originality of thought and creativity.

This is an attitude borne of successive generations of such an approach.

Traits indicative of our brand include warmth, personal significance and individuality.

An heirloom that with proper care and maintenance will hold its value for generations.

We consider this to be the mission of PORCO ROSSO with diligence and devotion on account of the practices stipulated above.

We are not a mass-produced product, and exemplify the culture of artisan craftmanship, which is re-emerging as a major trend the world over."

Shop Information
¡¦Address: DaVinci City Bld. 4F, Hakataekimae 3-4-8, Hakata-ku, Fukuoka-shi, Fukuoka-pref. 812-0011

¡¦Phone Number: +81-92-409-8960

¡¦Shop Manager:Kouhei Ayato

¡¦Shop Security Manager:Kouhei Ayato

¡¦Contact Information:
Payment Method
¢£Credit Card

¡¡We accept Visa, MasterCard, JCB, AMEX and Diners.
¢£Bank Transfer

After order is confirmed, the total amount due will be sent to your E-mail address. Please transfer the total amount to the bank account below.

Please note that if payment by bank transfer cannot be confirmed within 3 days from the e-mail date, your order will be automatically cancelled.


Bank name: Fukuoka Bank

Branch name: Hakataekimae

Swift code:
FKBKJPJT

Branch Address: Hakataekimae 2-2-1, Hakata-ku, Fukuoka-shi, Fukuoka, 812-0011 Japan

Account type: current

Account number:
2124305

Account name: Porco Rosso
 

Account holder address:
DaVinci City Bld. 4F, Hakataekimae 3-4-8, Hakata-ku, Fukuoka-shi, Fukuoka-pref. 812-0011

* All payments shall be made in Japanese Yen. Please check with your bank for applicable exchange rates.
Customs Clearances and Duties
Import duties and taxes may be applied upon customs clearance into your country.

Please pay such costs directly to the delivery agents or the customs office upon delivery.

For details, please contact the customs office of your country.
Shipping /Delivery
¢£¡¡About delivery & shipping fees

1)After order, an automatically reply in Japanese will be sent to you. Please note that the shipping fees mentioned in this e-mail are for orders to be delivered to an address within Japan and not applicable for delivery outside of Japan.

2)Soon you will receive an e-mail with the correct shipping fees and total price from our shop. Please check the total amount due.

3)Your ordered items will be shipped out only after your payment is received.
¢£Delivery Time

The delivery time is estimated to be approximately 3 business days after shipment.

Please understand there will be delays depending upon customs clearance and other various conditions of transportation.
¢£Delivery Method

After shipment is made, you will receive a tracking number by e-mail

EMS Tracking - http://www.post.japanpost.jp/int/ems/delivery/index_en.html

¢£Shipping Fees

* All price are listed in Japanese Yen

¡¦EMS

The following chart contains EMS prices based on weight and destination to certain countries

Zone First Zone Second Zone Third Zone
Weight Asia Oceania, North America, Central America and the Middle East Europe South America and Africa
Up to 300g 900 1,200 1,500 1,700
Up to 500g 1,100 1,500 1,800 2,100
Up to 600g 1,240 1,680 2,000 2,440
Up to 700g 1,380 1,860 2,200 2,780
Up to 800g 1,520 2,040 2,400 3,120
Up to 900g 1,660 2,220 2,600 3,460
Up to 1.0kg 1,800 2,400 2,800 3,800
Up to 1.25kg 2,100 2,800 3,250 4,600
Up to 1.5kg 2,400 3,200 3,700 5,400
Up to 1.75kg 2,700 3,600 4,150 6,200
Up to 2.0kg 3,000 4,000 4,600 7,000
Up to 2.5kg 3,500 4,700 5,400 8,500
Up to 3.0kg 4,000 5,400 6,200 10,000
Up to 3.5kg 4,500 6,100 7,000 11,500
Up to 4.0kg 5,000 6,800 7,800 13,000
Up to 4.5kg 5,500 7,500 8,600 14,500
Up to 5.0kg 6,000 8,200 9,400 16,000

* Please check the link provided below for more.
http://www.post.japanpost.jp/cgi-charge/index.php?lang=_en
Prohibited and Restricted Goods
¢£Items by Country

Policies regarding prohibited and restricted goods differ from each country of destination. Please click on the following links for popular destination countries (USA, Canada, UK, Germany, Taiwan, Hong Kong, Korea, China, Singapore, Thailand, Australia, New Zealand).

http://event.rakuten.co.jp/borderless/infoservice/en/#05

* Please contact EMS or DHL for information on other countries
Cancelation Policy

We will not accept cancellation caused by customers.

We will cancel your order if the payment had
not been properly made until the due date.
Return and Refund Policy

Any return or refund will not be accepted once order confirmation e-mail is sent out.
Consumption Tax

We will not charge customers with Japan¡Çs consumption tax.
However, consumption tax is included in the automatic reply e-mail
(the e-mail sent immediately after your order completion),
therefore, we will be sending you a ¡ÈThank You¡É e-mail mentioning the
total order amount with the consumption tax excluded.

Privacy Policy

Regarding our customers¡Ç personal information (address, name, e-mail address, etc.), we are taking the utmost care. Your personal information may be used for, and be used only for conducting our business.
Matters pertaining to personal information are controlled within the confines of the law and unless required by government to disclose such information, personal information shall not be disclosed to third parties without prior written consent.