Shop Concept |
"PORCO ROSSO's culture is to consider each product's unique traits and qualities, and dispense with the notion of the generic.
We consider this perspective to be inherent to Japanese culture and values as it exemplifies this nation's originality of thought and creativity.
This is an attitude borne of successive generations of such an approach.
Traits indicative of our brand include warmth, personal significance and individuality.
An heirloom that with proper care and maintenance will hold its value for generations.
We consider this to be the mission of PORCO ROSSO with diligence and devotion on account of the practices stipulated above.
We are not a mass-produced product, and exemplify the culture of artisan craftmanship, which is re-emerging as a major trend the world over."
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Shop Information |
・Address: DaVinci City Bld. 4F, Hakataekimae 3-4-8, Hakata-ku, Fukuoka-shi, Fukuoka-pref. 812-0011
・Phone Number: +81-92-409-8960
・Shop Manager:Kouhei Ayato
・Shop Security Manager:Kouhei Ayato
・Contact Information:info-rakuten@porco-rosso.co.jp |
Payment Method |
■Credit Card
We accept Visa, MasterCard, JCB, AMEX and Diners. |
■Bank Transfer
After order is confirmed, the total amount due will be sent to your E-mail
address. Please transfer the total amount to the bank account below.
Please note that if payment by bank transfer cannot be confirmed within 3 days from the e-mail date, your order will be automatically cancelled.
Bank name: Fukuoka Bank
Branch name: Hakataekimae
Swift code: FKBKJPJT
Branch Address: Hakataekimae 2-2-1, Hakata-ku, Fukuoka-shi, Fukuoka, 812-0011 Japan
Account type: current
Account number: 2124305
Account name: Porco Rosso
Account holder address: DaVinci City Bld. 4F, Hakataekimae 3-4-8, Hakata-ku, Fukuoka-shi, Fukuoka-pref. 812-0011
* All payments shall be made in Japanese Yen. Please check with your bank
for applicable exchange rates. |
Customs Clearances and Duties |
Import duties and taxes may be applied upon customs clearance into your
country.
Please pay such costs directly to the delivery agents or the customs office
upon delivery.
For details, please contact the customs office of your country. |
Shipping /Delivery |
■ About delivery & shipping fees
1)After order, an automatically reply in Japanese will be sent to you.
Please note that the shipping fees mentioned in this e-mail are for orders
to be delivered to an address within Japan and not applicable for delivery
outside of Japan.
2)Soon you will receive an e-mail with the correct shipping fees and total
price from our shop. Please check the total amount due.
3)Your ordered items will be shipped out only after your payment is received. |
■Delivery Time
The delivery time is estimated to be approximately 3 business days after shipment.
Please understand there will be delays depending upon customs clearance
and other various conditions of transportation. |
■Delivery Method
After shipment is made, you will receive a tracking number by e-mail
EMS Tracking - https://www.post.japanpost.jp/int/ems/delivery/index_en.html
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■Shipping Fees
* All price are listed in Japanese Yen
・EMS
The following chart contains EMS prices based on weight and destination to certain countries
Zone |
First Zone |
Second Zone |
Third Zone |
Weight |
Asia |
Oceania, North America, Central America and the Middle East |
Europe |
South America and Africa |
Up to 300g |
900 |
1,200 |
1,500 |
1,700 |
Up to 500g |
1,100 |
1,500 |
1,800 |
2,100 |
Up to 600g |
1,240 |
1,680 |
2,000 |
2,440 |
Up to 700g |
1,380 |
1,860 |
2,200 |
2,780 |
Up to 800g |
1,520 |
2,040 |
2,400 |
3,120 |
Up to 900g |
1,660 |
2,220 |
2,600 |
3,460 |
Up to 1.0kg |
1,800 |
2,400 |
2,800 |
3,800 |
Up to 1.25kg |
2,100 |
2,800 |
3,250 |
4,600 |
Up to 1.5kg |
2,400 |
3,200 |
3,700 |
5,400 |
Up to 1.75kg |
2,700 |
3,600 |
4,150 |
6,200 |
Up to 2.0kg |
3,000 |
4,000 |
4,600 |
7,000 |
Up to 2.5kg |
3,500 |
4,700 |
5,400 |
8,500 |
Up to 3.0kg |
4,000 |
5,400 |
6,200 |
10,000 |
Up to 3.5kg |
4,500 |
6,100 |
7,000 |
11,500 |
Up to 4.0kg |
5,000 |
6,800 |
7,800 |
13,000 |
Up to 4.5kg |
5,500 |
7,500 |
8,600 |
14,500 |
Up to 5.0kg |
6,000 |
8,200 |
9,400 |
16,000 |
* Please check the link provided below for more.
https://www.post.japanpost.jp/cgi-charge/index.php?lang=_en |
Prohibited and Restricted Goods |
■Items by Country
Policies regarding prohibited and restricted goods differ from each country
of destination. Please click on the following links for popular destination
countries (USA, Canada, UK, Germany, Taiwan, Hong Kong, Korea, China, Singapore,
Thailand, Australia, New Zealand).
https://event.rakuten.co.jp/borderless/infoservice/en/#05
* Please contact EMS or DHL for information on other countries |
Cancelation Policy |
We will not accept cancellation caused by customers.
We will cancel your order if the payment had
not been properly made until the due date. |
Return and Refund Policy |
Any return or refund will not be accepted once order confirmation e-mail
is sent out. |
Consumption Tax |
We will not charge customers with Japan’s consumption tax.
However, consumption tax is included in the automatic reply e-mail
(the e-mail sent immediately after your order completion),
therefore, we will be sending you a “Thank You” e-mail mentioning the
total order amount with the consumption tax excluded.
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Privacy Policy |
Regarding our customers’ personal information (address, name, e-mail address,
etc.), we are taking the utmost care. Your personal information may be
used for, and be used only for conducting our business. |
Matters pertaining to personal information are controlled within the confines
of the law and unless required by government to disclose such information,
personal information shall not be disclosed to third parties without prior
written consent.
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Rakuten Shopping Mall Help |
・https://ichiba-en.faq.rakuten.co.jp/app/home
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PORCO ROSSO's real shop in JAPAN |
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PORCO ROSSO Tenjin Store
・Address: Solit Tenjin Bld. 1F, Imaizumi 2-5-30, Chuuou-ku, Fukuoka-shi, Fukuoka-pref. 810-0021
・Phone Number: +81-92-738-5885
・Business hours:11:00-20:00 |
PORCO ROSSO Canal City Store
・Address: Canal City OPA. 1F, Sumiyoshi 1-2-22, Hakata-ku, Fukuoka-shi, Fukuoka-pref. 812-0018
・Phone Number: +81-92-263-2170
・Business hours:10:00-21:00 |
PORCO ROSSO×aniary
・Address: Canal City OPA. 1F, Sumiyoshi 1-2-22, Hakata-ku, Fukuoka-shi, Fukuoka-pref. 812-0018
・Phone Number: +81-92-263-2056
・Business hours:10:00-21:00 |
Closet Amuplaza Hakata Store
・Address: JR HAKATA City. 7F, Hakataekichuuougai 1-1, Hakata-ku, Fukuoka-shi, Fukuoka-pref. 812-0012
・Phone Number: +81-92-409-6839
・Business hours:10:00-21:00 |
Closet Solariaplaza Store
・Address: SOLARIA PLAZA. 3F, Tenjin 2-2-43, Chuuou-ku, Fukuoka-shi, Fukuoka-pref. 810-0001
・Phone Number: +81-92-406-9543
・Business hours:10:00-20:30 |
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