Shop Information
EAddress: 1-8-2-419 Hanakoganei, Kodairashi, Tokyo 187-0002 Japan

EPhone Number: +81-42-465-1491

EShop Manager: Yoshiko Hachiya

EShop Security Manager: Yoshiko Hachiya

EContact Information: +81-42-465-1491

Payment Method
¡Bank Transfer

After order is confirmed, the total amount due will be sent to your E-mail address. Please transfer the total amount to the bank account below.

Please note that if payment by bank transfer cannot be confirmed within 7days from the e-mail date, your order will be automatically cancelled.

Bank name: Sumitomo Mitsui Banking Corporation

Branch name: Hanakoganei

Swift code: SNBCJPJT

Branch Address: Shinagawa Seaside Rakuten Tower 4-12-3 Higashishinagawa, Shinagawa-ku, Tokyo 140-0002

Account type: savings

Account number: 7730978

Account name: Net Living

Account holder address: 1-10-7 Hanakoganei, Kodairashi, Tokyo 187-0002 Japan

* All payments shall be made in Japanese Yen. Please check with your bank for applicable exchange rates.

Customs Clearances and Duties
Import duties and taxes may be applied upon customs clearance into your country.


Please pay such costs directly to the delivery agents or the customs office upon delivery.


For details, please contact the customs office of your country.

Shipping /Delivery
¡@About delivery & shipping fees

1)Right after your order, an automatic reply will be sent to you. Please note that the shipping fees mentioned in this e-mail are for orders to be delivered to an address within Japan and not applicable for delivery outside of Japan.

¦When ordered from an english page, the automatic reply will be sent in English, with the shipping fees applicable for delivery to an address within Japan. Please wait for the shop to contact you with international shipping fees to be delivered to your address.

2)Soon you will receive an e-mail with the correct shipping fees and total price from our shop. Please check the total amount due.

3)Your ordered items will be shipped out only after your payment is received.

¡Delivery Time

The delivery time is estimated to be approximately 3 business days after shipment.

Please understand there will be delays depending upon customs clearance and other various conditions of transportation.

¡Delivery Method

After shipment is made, you will receive a tracking number by e-mail

EMS Tracking - http://www.post.japanpost.jp/int/ems/delivery/index_en.html


DHL Tracking - http://www.dhl.com/publish/g0/en/eshipping/track.high.html

¡Shipping Fees

* All price are listed in Japanese Yen

EEMS

The following chart contains EMS prices based on weight and destination to certain countries

* Please check the link provided below for more.
http://www.post.japanpost.jp/cgi-charge/index.php?lang=_en
EDHL

* Please check the link provided below.
http://www.dhl.co.jp/cgi/mitsumori/sending/estimate-e.html

Prohibited and Restricted Goods
¡Items by Country

Policies regarding prohibited and restricted goods differ from each country of destination. Please click on the following links for popular destination countries (USA, Canada, UK, Germany, Taiwan, Hong Kong, Korea, China, Singapore, Thailand, Australia, New Zealand).

http://event.rakuten.co.jp/borderless/infoservice/en/#05

* Please contact EMS or DHL for information on other countries

Cancelation Policy
We will not accept cancellation caused by customers.

We will cancel your order if the payment had not been properly made until the due date.

Return and Refund Policy
Any return or refund will not be accepted once order confirmation e-mail is sent out.
Consumption Tax
We will not charge customers with Japanfs consumption tax.
However, consumption tax is included in the automatic reply e-mail
(the e-mail sent immediately after your order completion),
therefore, we will be sending you a gThank Youh e-mail mentioning the
total order amount with the consumption tax excluded.
Privacy Policy
Regarding our customersf personal information (address, name, e-mail address, etc.), we are taking the utmost care. Your personal information may be used for, and be used only for conducting our business.
Matters pertaining to personal information are controlled within the confines of the law and unless required by government to disclose such information, personal information shall not be disclosed to third parties without prior written consent.