Shop Information

EAddress: 14-26 Wakita-machi, Kawagoe-shi, Saitama 350-1122 Japan

EPhone Number:
+81-(49)-228-3366
Customer-support in English is only held by mails. If you call us for customer-support in English,
sorry that we can't provide you with enough support. Therefore, please send mails if you want to
contact us in English.


EShop Manager: Mayako Kobayashi

EShop Security Manager: Mayako Kobayashi

EContact Information: info@phase78.jp

Payment Method

Bank Transfer
(We accept Bank Transfer only, if the total amount of your shopping is over JPY 100.000.)

After order is confirmed, the total amount due will be sent to your E-mail address.

Please transfer the total amount to the bank account below.

Please note that if payment by bank transfer cannot be confirmed within 3 days from the e-mail date,

your order will be automatically cancelled.


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Bank name: MIZUHO BANK, LTD.


Branch name: KAWAGOE-EKIMAE BRANCH

Swift code: MHCBJPJT


Branch Address: 105 Wakita-machi, Kawagoe-shi, Saitama 350-1122 Japan

Account type: savings

Account number: 298-1975092

Account name: MIDORIYA PHASE

Account holder address: 14-26 Wakita-machi, Kawagoe-shi, Saitama 350-1122 Japan

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* All payments shall be made in Japanese Yen. Please check with your bank for applicable

exchange rates.

Bank transfer fee@is your payment.
We will ship after the payment is settled.
Customs duty and other taxes may be levied when the shipment reaches your country.
@If applicable, please pay those costs directly to the delivery agents or the customs office.
@Policies on those taxes vary in each country. Please contact the customs office
@at your country for more details.
Any return or refund will not be accepted for overseas delivery
@once order confirmation e-mail is sent out.

Consumption tax is not charged with overseas orders, but 5% of your bill will be charged as
the fee for handling overseas shipping.
Please keep a copy of your payment.
We cannot ship if the shipping address registered in the order and real shipping address do not match.




PayPal
(We can accept payment by PayPal, if the total amount of your shopping is less than JPY 100.000.)

We will ship after the payment is settled.
You will receive an e-mail regarding the payment via PayPal.
@Please click the link to the PayPal website on the e-mail,
@and settle the payment within 3 days.
Please also be reminded that if we cannot confirm receipt of your payment
@to our PayPal account 3 days after the above e-mail is sent, your order shall be
@automatically cancelled.
Customs duty and other taxes may be levied when the shipment reaches your country.
@If applicable, please pay those costs directly to the delivery agents or the customs office.
@Policies on those taxes vary in each country. Please contact the customs office
@at your country for more details.
Any return or refund will not be accepted for overseas delivery
@once order confirmation e-mail is sent out.

Consumption tax is not charged with overseas orders, but 5% of your bill will be charged as the
fee for handling overseas shipping.
Please keep a copy of your payment.
We cannot ship if the shipping address registered in the order and real shipping address and
PayPal address do not match.




Customs Clearances and Duties

Import duties and taxes may be applied upon customs clearance into your country.

Please pay such costs directly to the delivery agents or the customs office upon delivery.

For details, please contact the customs office of your country.

Shipping /Delivery

About delivery & shipping fees

1)After order, an automatically reply in Japanese will be sent to you. Please note that
the shipping fees mentioned in this e-mail are for orders to be delivered to an address
within Japan and not applicable for delivery outside of Japan.

2)Soon you will receive an e-mail with the correct shipping fees and total price from our shop.
Please check the total amount due.

3)Your ordered items will be shipped out only after your payment is received.

Delivery Time

The delivery time is estimated to be approximately 3 business days after shipment.

Please understand there will be delays depending upon customs clearance and other various
conditions of transportation.

Delivery Method

After shipment is made, you will receive a tracking number by e-mail

EMS Tracking (for bags)
-
http://link.rakuten.co.jp/1/005/778/?url=int/ems/delivery/index_en.html

DHL Tracking (for watches & Jewerly)
-
http://link.rakuten.co.jp/1/013/468/?url=publish/g0/en/eshipping/track.high.html

Shipping Fees

* All price are listed in Japanese Yen

EEMS (for bags)

The following chart contains EMS prices based on weight and destination to certain countries

Zone First Zone Second Zone Third Zone
Weight Asia Oceania, North America, Central America and the Middle East Europe South America and Africa
Up to 300g 900 1,200 1,500 1,700
Up to 500g 1,100 1,500 1,800 2,100
Up to 600g 1,240 1,680 2,000 2,440
Up to 700g 1,380 1,860 2,200 2,780
Up to 800g 1,520 2,040 2,400 3,120
Up to 900g 1,660 2,220 2,600 3,460
Up to 1.0kg 1,800 2,400 2,800 3,800
Up to 1.25kg 2,100 2,800 3,250 4,600
Up to 1.5kg 2,400 3,200 3,700 5,400
Up to 1.75kg 2,700 3,600 4,150 6,200
Up to 2.0kg 3,000 4,000 4,600 7,000
Up to 2.5kg 3,500 4,700 5,400 8,500
Up to 3.0kg 4,000 5,400 6,200 10,000
Up to 3.5kg 4,500 6,100 7,000 11,500
Up to 4.0kg 5,000 6,800 7,800 13,000
Up to 4.5kg 5,500 7,500 8,600 14,500
Up to 5.0kg 6,000 8,200 9,400 16,000

* Please check the link provided below for more.
http://www.post.japanpost.jp/cgi-charge/index.php?lang=_en
EDHL (for watches & Jewerly)

* Please check the link provided below.
http://www.dhl.co.jp/cgi/mitsumori/sending/estimate-e.html

Prohibited and Restricted Goods

Items by Country

Policies regarding prohibited and restricted goods differ from each country of destination.
Please click on the following links for popular destination countries (USA, Canada, UK, Germany,
Taiwan, Hong Kong, Korea, China, Singapore, Thailand, Australia, New Zealand).

http://event.rakuten.co.jp/borderless/infoservice/en/#05

* Please contact EMS or DHL for information on other countries.

Cancelation Policy

We will not accept cancellation caused by customers.

We will cancel your order if the payment had not been properly made until the due date.

Return and Refund Policy

Any return or refund will not be accepted once order confirmation e-mail is sent out.

Consumption Tax

Consumption tax is not charged with overseas orders, but 5% of your bill will be charged as the fee
for handling overseas shipping.


Privacy Policy

Regarding our customersf personal information (address, name, e-mail address, etc.),
we are taking the utmost care. Your personal information may be used for, and be used only for
conducting our business.
Matters pertaining to personal information are controlled within the confines of the law and
unless required by government to disclose such information, personal information shall not be
disclosed to third parties without prior written consent.