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お客様にお送りいただいた、
実際に使用している商品の写真 を
店長ブログページに掲載しています |
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You can buy Japanese grooming products at competitive prices, even excellent Japanese scissors.
Mobby can ship Japanese pet products to many countries by mainly EMS and FedEx on your request. Credit card and wire transfer payment options are available, depending on your location and our helpful staff is available by E-mail to answer any questions in English or even help you place your order.
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Shipping Rates
Oders will be shipped by EMS.
International rates are determined by weight and zone. see EMS shipping rate .
Actual shipping rate will inform you by e-mail after weight measurement.
Customers can use their own FedEx accounts for shipping orders. To use your own shipping account to ship your order, please inform account number by E-mail at the time placing oder.
Since special packing as hard to break needed, packing fee of 500 JPY will take with regard to 1 order.
Cancellation after the packing will be charged a fee of 1000 JPY.
Insurance coverage of transporting damage is avalable on your request. |
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Shipping Timeframe
Most international orders are shipped within few business days. Some items that usually ship directly from the manufacturer and are not stocked in our warehouse must first be shipped to us from the vendor. These items can take up to 1-2 weeks before shipping to the destination country. All international orders will ship "complete" once all items are in stock - no partial shipments are allowed for international orders.
You may track your shipment on the site of Japan Post. |
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Products can not be shipped
There are some products which are not able to ship to outside of Japan by any reasons.
Products those too large to ship: Dog bath,Box dryer and etc.
Products those prohibited to export: Aerosol Spray, etc.
Products those difficult to transport: Liquid such as shampoo and etc. |
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How to Order
Ordering Online: Ordering online is safe and easy.You can oder from our English pages as well as Japanese pages. |
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Electric appliances
All electric appliances we sell are 100V 50hz/60hz Japanese type plug. We are not responsible if products can not be used in customer's countries. Use outside of Japan is not covered by warranty. Failure or accident will be responsible for all customer's. |
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Customs and Duties
All orders from outside Japan must be pre-paid in Japanese yen and are subject to normal import duty, taxes and customs clearance charges in the destination country. International shipping duties and taxes are the customer's responsibility; Mobby has no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information. If a customer refuses shipment due to duties and taxes, they will be liable for any costs incurred by Mobby. |
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Note
Oder will be cancelled without notice if your order is determined that there is a risk of fraud.
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下記のお支払方法がご利用になれます。
【代金引換でのお支払い】
商品到着時、配達員に代金をお支払いいただきます。 代引き手数料が掛かります。
手数料は全国一律330円です。【詳細】
【玄関でカード払いお支払い】
以下のカードがご利用いただけます。【詳細】
商品到着時、配達員にクレジットカード、デビットカードで代金をお支払いいただきます。代引き手数料が掛かります。
手数料は全国一律330円です。【詳細】
【クレジットカードでのお支払い】
以下のカードがご利用いただけます。【詳細】
安全の為当店にはカードナンバーなどの情報は送られません。R-Card Plusにて安全に処理されます。
【銀行振込、郵便振替でのお支払い】
前払いとなります。ご入金確認後商品を発送させていただきます。 |
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ご注文後2〜3営業日での出荷予定です。
ヤマト運輸、西濃、佐川で出荷します
配達時間指定:(午前,14-16,16-18,18-20,19-21)
配達日指定:(4日目以降で指定出来ます)
ご注文の混雑時や、商品の入荷状況により出荷が遅れる場合もございますので、予めご了承ください。
またメーカー取り寄せになった場合はお時間がかかる場合が御座いますのでご了承ください。
一部大型商品や沖縄でヤマト以外の配送会社の場合が有ります、その場合時間指定ができません |
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