TOPへ戻る 会社概要 返品・交換について お問い合わせ メルマガ登録 楽天市場 総合案内所 PAYMENT METHODS

■To the customer in foreign countries

Thank you very much for your coming to our shop.
We gladly accept your order from overseas.

Here are the general notes for our international shipping.
Please confirm.

The e-mail is automatically sent when order information reaches the Rakuten Ichiba server.

Then, we will send you e-mail about the detail of total amount billed including shipping cost and EMS tracking number.
The Shipping cost depends on the destination address.
The transaction is concluded when the item is shipped.

We will ship ordered item to the destination address as soon as possible.

・You should be a member of Rakuten Ichiba.
・It is essential to exact match below, when you use cresit card in rakuten-ichiba.
The name of orderer, destination addressee, and name on the credit.
The address of orderer and recipient.

Please note that if the those informations are not matched, we would accept only Paypal as a secure payment method. You need to prepare for the Paypal account in this case.

We ask for your kind understanding and cooperation.

1. Shop Information 4. Return and Cancellation
2. Payment Methods 5. Return Global Market
  -Buy from Japan's #1 Shopping Site
3. Delivery Methods

 1. Shop Information

SUN BLD 1F 3-20-2 4F Shinbori Higashiyamato-shi Tokyo, Japan ZIP:207-0012
TEL:+81 42-843-5370 / FAX:+81 42-595-5405

 2. Payment Methods

■We accept a credit card and PayPal.

To the customer who pays by credit card


 VISA / MASTER / NICOS / JCB / AMEX / Diners / Rakuten card you can use.

To the customer who pays by PayPal


 Here is an explanation for payment by PayPal.

 1. Please choose PayPal at the ordering.
 2. You will receive a notification e-mail of the total amount to pay by PayPal soon.
 3. After you pay by PayPal and we confirm transfer from you, we will ship your parcel as soon as possible.
 4. Your order is canceled automatically if we can not confirm your transfer within 3 days after the
   notification of the total amount.

 3. Delivery Methods

We deliver the items ordered from you by EMS.
The customer cannot choose the carrying company.
The carriage of EMS is decided depending on the weight of luggage.

The error margin is caused by all means though I always try to weigh luggage accurately for the customer.
We do not claim the delivery fee of the addition to the customer because of the error margin. We do not repay the delivery fee to the customer because of the error margin.
Please acknowledge this.

■Calculated tables for postage of EMS is as follows.

Zone First Zone Second Zone Third Zone
Weight Asia Oceania,
North America,
Central America
and the Middle East
Europe South America
and Africa
Up to 300g 900yen 1,200yen 1,500yen 1,700yen
Up to 500g 1,100yen 1,500yen 1,800yen 2,100yen
Up to 600g 1,240yen 1,680yen 2,000yen 2,440yen
Up to 700g 1,380yen 1,860yen 2,200yen 2,780yen
Up to 800g 1,520yen 2,040yen 2,400yen 3,120yen
Up to 900g 1,660yen 2,220yen 2,600yen 3,460yen
Up to 1.0kg 1,800yen 2,400yen 2,800yen 3,800yen
Up to 1.25kg 2,100yen 2,800yen 3,250yen 4,600yen
Up to 1.5kg 2,400yen 3,200yen 3,700yen 5,400yen
Up to 1.75kg 2,700yen 3,600yen 4,150yen 6,200yen
Up to 2.0kg 3,000yen 4,000yen 4,600yen 7,000yen
Up to 2.5kg 3,500yen 4,700yen 5,400yen 8,500yen
Up to 3.0kg 4,000yen 5,400yen 6,200yen 10,000yen
Up to 3.5kg 4,500yen 6,100yen 7,000yen 11,500yen
Up to 4.0kg 5,000yen 6,800yen 7,800yen 13,000yen

■For more details of EMS Shipping Rates

 4. Return and Cancellation

We do not accept refund, exchange and cancellation in any case for international shipping services.
We do not accept cancellation and change of advance order. And we also do not accept change and cancellation, when we hold the shipment as customer's request.

Please check item's size, colors, design and so on before ordering.

★ Telephone: +81 42-595-7130

The change in address etc. is also similar.
We recommend changing by telephone.

When shipping is delayed by customer's circumstances, we cannot accept the cancellation.

■Countries other than the countries under Rakuten International Shipping Services
We may accept international shipping for certain countries. Please let us know articles and their destination country so that we can check the possibility. Please note there are limitations and restrictions of international shipping for certain items and we may decline your requests.

 5. Return Global Market -Buy from Japan's #1 Shopping Site-