Shop Information
・Address: WESTIN1 1F 25-1 Kuzomachi Takasaki Gunma Japan 370-0058

・Phone Number: +81-27-386-6660

・Shop Manager: Joe Ochiai

・Shop Security Manager: Joe Ochiai

・Contact Information: order@mixx.co.jp Joe Ochiai
Payment Method
■Credit Card

 We accept Visa, MasterCard, JCB, AMEX and Diners.
■PayPal

●Total bill amount is: Total price of items + Handling fee(8%) + shipping fee
  * In the case of using Rakuten Super points, total bill amount on
   automatic reply mail from Rakuten Ichiba may be different.
   Please check the mail from our shop for the correct amount.
●We will ship after the payment is settled.
●You will receive an e-mail regarding the payment via PayPal.
 Please click the link to the PayPal website on the e-mail,
 and settle the payment within 7days.
●Please also be reminded that if we cannot confirm receipt of your payment
 to our PayPal account 7days after the above e-mail is sent, your order shall be
 automatically cancelled.
●Customs duty and other taxes may be levied when the shipment reaches your country.
 If applicable, please pay those costs directly to the delivery agents or the customs office.
 Policies on those taxes vary in each country. Please contact the customs office
 at your country for more details.
●Any return or refund will not be accepted for overseas delivery  once order confirmation e-mail is sent out.
●Please keep a copy of your payment.
■Bank Transfer

After order is confirmed, the total amount due will be sent to your E-mail address. Please transfer the total amount to the bank account below.

Please note that if payment by bank transfer cannot be confirmed within 5days from the e-mail date, your order will be automatically cancelled.

You shoud pay All of banks concerned charges ,if any, are for A/C of APPLICANT ALL.
Not BENEFICIARY.


Bank name: IO SHINKIN BANK

Branch name:
TBS HOUSING BRANCH

Swift code:


Branch Address:
3600-1 MIYAKOMACHI ISESAKI CITY GUNMA JAPAN

Account type:
savings

Account number:
0045884

Account name:
MIXX CORP.

Account holder address:
WESTIN1 1F 25-1 Kuzomachi Takasaki Gunma Japan 370-0058

* All payments shall be made in Japanese Yen. Please check with your bank for applicable exchange rates.
Customs Clearances and Duties
Import duties and taxes may be applied upon customs clearance into your country.

Please pay such costs directly to the delivery agents or the customs office upon delivery.

For details, please contact the customs office of your country.
Shipping /Delivery
■ About delivery & shipping fees

1)After order, an automatically reply in Japanese will be sent to you. Please note that the shipping fees mentioned in this e-mail are for orders to be delivered to an address within Japan and not applicable for delivery outside of Japan.

2)Soon you will receive an e-mail with the correct shipping fees and total price from our shop. Please check the total amount due.

3)Your ordered items will be shipped out only after your payment is received.
■Delivery Time

The delivery time is estimated to be approximately 3〜7 business days after shipment.

Please understand there will be delays depending upon customs clearance and other various conditions of transportation.
■Delivery Method

After shipment is made, you will receive a tracking number by e-mail

EMS Tracking - http://www.post.japanpost.jp/int/ems/delivery/index_en.html

DHL Tracking - http://www.dhl.com/publish/g0/en/eshipping/track.high.html
■Shipping Fees

* All price are listed in Japanese Yen

・EMS

The following chart contains EMS prices based on weight and destination to certain countries

*We can not ship to Indonesia,Vietnam,Malaysia,Phillipines
Zone First Zone Second Zone Third Zone
Weight Asia Oceania, North America, Central America and the Middle East Europe South America and Africa
Up to 300g 900 1,200 1,500 1,700
Up to 500g 1,100 1,500 1,800 2,100
Up to 600g 1,240 1,680 2,000 2,440
Up to 700g 1,380 1,860 2,200 2,780
Up to 800g 1,520 2,040 2,400 3,120
Up to 900g 1,660 2,220 2,600 3,460
Up to 1.0kg 1,800 2,400 2,800 3,800
Up to 1.25kg 2,100 2,800 3,250 4,600
Up to 1.5kg 2,400 3,200 3,700 5,400
Up to 1.75kg 2,700 3,600 4,150 6,200
Up to 2.0kg 3,000 4,000 4,600 7,000
Up to 2.5kg 3,500 4,700 5,400 8,500
Up to 3.0kg 4,000 5,400 6,200 10,000
Up to 3.5kg 4,500 6,100 7,000 11,500
Up to 4.0kg 5,000 6,800 7,800 13,000
Up to 4.5kg 5,500 7,500 8,600 14,500
Up to 5.0kg 6,000 8,200 9,400 16,000

* Please check the link provided below for more.
http://www.post.japanpost.jp/cgi-charge/index.php?lang=_en
・DHL

* Please check the link provided below.
http://www.dhl.co.jp/cgi/mitsumori/sending/estimate-e.html
Rakuten International Small Package Services

This option can be selected for under 2 kg parcels.
Shipping fee will be advised from stores for your order confirmation.
Please be reminded that a small packet is treated as an ordinary postal item like a letter or postcard, therefore, it cannot be tracked and we cannot be responsible in case the packet gets lost or damaged, etc. If you wish to have tracking, please choose the Rakuten International Shipping Services.

Customs duty and other taxes may be levied additionally when the shipment reaches your country. If applicable, please pay those costs directly to the delivery agents or the customs office. Policies on those taxes vary in each country. Please contact the customs office at your country for more details.

Please refer the following for small packets. For details click here

The following shipping tariff will be applied for Rakuten International Small Package Services.
For details click here
Prohibited and Restricted Goods
■Items by Country

Policies regarding prohibited and restricted goods differ from each country of destination. Please click on the following links for popular destination countries (USA, Canada, UK, Germany, Taiwan, Hong Kong, Korea, China, Singapore, Thailand, Australia, New Zealand).

http://event.rakuten.co.jp/borderless/infoservice/en/#05

* Please contact EMS or DHL for information on other countries
Cancelation Policy

We will not accept cancellation caused by customers.

We will cancel your order if the payment had
not been properly made until the due date.
Return and Refund Policy

Any return or refund will not be accepted once order confirmation e-mail is sent out.
Consumption Tax

We will not charge customers with Japan’s consumption tax.
However, consumption tax is included in the automatic reply e-mail
(the e-mail sent immediately after your order completion),
therefore, we will be sending you a “Thank You” e-mail mentioning the
total order amount with the consumption tax excluded.
Privacy Policy

Regarding our customers’ personal information (address, name, e-mail address, etc.), we are taking the utmost care. Your personal information may be used for, and be used only for conducting our business.
Matters pertaining to personal information are controlled within the confines of the law and unless required by government to disclose such information, personal information shall not be disclosed to third parties without prior written consent.
Cancelation Policy

Please understand that we will not accept
cancellation in any case for international orders

Consumption Tax
Please note that the consumption tax amount shown is charged
as a handling fee for international shipping.