|¡¦Address: Utenji 2-17-6,Meguro-ku,Tokyo,Japan
¡¦Phone Number: +81-3-3713-4414
¡¦Shop Manager:Kazuko Nakamura
¡¦Shop Security Manager:Kazuko Nakamura
Business hours of our company 10:00-17:00
Saturday and Sunday and holiday are closing.
¡¡We accept Visa, MasterCard, JCB, AMEX and Diners.
¡üTotal bill amount is: Total price of items + shipping fee
¡¡¡¡* In the case of using Rakuten Super points, total bill amount
¡¡¡¡¡¡automatic reply mail from Rakuten Ichiba may be different.
¡¡¡¡¡¡Please check the mail from our shop for the correct amount.
¡üWe will ship after the payment is settled.
¡üYou will receive an e-mail
regarding the payment via PayPal.
¡¡Please click the link to the PayPal
website on the e-mail,
¡¡and settle the payment within 7 days.
also be reminded that if we cannot confirm receipt of your payment
PayPal account7days after the above e-mail is sent, your order shall be
¡üCustoms duty and other
taxes may be levied when the shipment reaches your country.
applicable, please pay those costs directly to the delivery agents or the
¡¡Policies on those taxes vary in each country. Please
contact the customs office
¡¡at your country for more details.
return or refund will not be accepted for overseas delivery
confirmation e-mail is sent out.
¡üPlease keep a copy of your payment.
|Customs Clearances and Duties
|Import duties and taxes may be applied upon customs clearance into your
Please pay such costs directly to the delivery agents or the customs office
For details, please contact the customs office of your country.
|¢£¡¡About delivery & shipping fees
1)After order, an automatically reply in Japanese will be sent to you.
Please note that the shipping fees mentioned in this e-mail are for orders
to be delivered to an address within Japan and not applicable for delivery
outside of Japan.
2)Soon you will receive an e-mail with the correct shipping fees and total
price from our shop. Please check the total amount due.
3)Please confirm your acceptance of the total amount of order by replying ¡ÈORDER AUTHORIZED¡É for us to process shipment.
Your order will become effective upon your confirmation.
Please answer within 48 hours.
The order is canceled when there is no answer within 48 hours.
4)Your ordered items will be shipped out only after your payment is received.
The delivery time is estimated to be approximately 3 business days after shipment.
Please understand there will be delays depending upon customs clearance
and other various conditions of transportation.
After shipment is made, you will receive a tracking number by e-mail
EMS Tracking - http://www.post.japanpost.jp/int/ems/delivery/index_en.html
* All price are listed in Japanese Yen
The following chart contains EMS prices based on weight and destination to certain countries
||Oceania, North America, Central America and the Middle East
||South America and Africa
|Up to 300g
|Up to 500g
|Up to 600g
|Up to 700g
|Up to 800g
|Up to 900g
|Up to 1.0kg
|Up to 1.25kg
|Up to 1.5kg
|Up to 1.75kg
|Up to 2.0kg
|Up to 2.5kg
|Up to 3.0kg
|Up to 3.5kg
|Up to 4.0kg
|Up to 4.5kg
|Up to 5.0kg
* Please check the link provided below for more.
|Prohibited and Restricted Goods
|¢£Items by Country
Policies regarding prohibited and restricted goods differ from each country
of destination. Please click on the following links for popular destination
countries (USA, Canada, UK, Germany, Taiwan, Hong Kong, Korea, China, Singapore,
Thailand, Australia, New Zealand).
* Please contact EMS for information on other countries
We will not accept cancellation caused by customers.
We will cancel your order if the payment had
not been properly made until the due date.
|Return and Refund Policy
Any return or refund will not be accepted once order confirmation e-mail
is sent out.
Regarding our customers¡Ç personal information (address, name, e-mail address,
etc.), we are taking the utmost care. Your personal information may be
used for, and be used only for conducting our business.
|Matters pertaining to personal information are controlled within the confines
of the law and unless required by government to disclose such information,
personal information shall not be disclosed to third parties without prior