|・Address:420-4, Utanoshimo, Misaki-cho Kume-gun, Okayama, 709-3702, Japan
・Phone Number: +81-(868)-66-0138
・Shop Manager:Mitsuyasu Kurose
・Shop Security Manager:Mitsuyasu Kurose
|The rules for the shipment in my shop
|For international orders, payment methods is Payment creditcards or paypal only.
Overseas shipping is limited to customers purchasing over ￥8640JPY（including tax） in my shop.
When the order amount is insufficient,cancel the order.
We accept Visa, MasterCard, JCB, AMEX and Diners.
※PayPal is only for overseas
Total price is sum of the following fees:
Handling charge: 3.9% of 【item price+Shipping fee】 + \40JPY
* In the case that you use Rakuten
Super Points for the payment, total price on the auto-sent order-confirmation
e-mail from Rakuten Ichiba may differ from the correct one.
Please check the
total price on the e-mail from our shop for the final
Handling fee is charged to customers.
Shipping: We will ship your package as soon as your payment is confirmed.
We cannot ship if account holder's address and shipping address does not
Your order will be cancelled if we cannnot confirm a payment within 7 days
from your order.
We cannot accept any return from international addresses. Please confirm items when you place an order.
Additional charges for customs clearance must be borne by you.
|We will not charge customers with Japan’s consumption tax.
However, consumption tax is included in the automatic reply e-mail
(the e-mail sent immediately after your order completion),
therefore, we will be sending you a “Thank You” e-mail mentioning the total order amount with the consumption tax excluded.
We will not accept cancellation caused by customers.
We will cancel your order if the payment had
not been properly made until the due date.
|Customs Clearances and Duties
|Import duties and taxes may be applied upon customs clearance into your
Please pay such costs directly to the delivery agents or the customs office
For details, please contact the customs office of your country.
|■ About delivery & shipping fees
1)After order, an automatically reply in Japanese will be sent to you.
Please note that the shipping fees mentioned in this e-mail are for orders
to be delivered to an address within Japan and not applicable for delivery
outside of Japan.
2)Soon you will receive an e-mail with the correct shipping fees and total
price from our shop. Please check the total amount due.
3)Your ordered items will be shipped out only after your payment is received.
The delivery time is estimated to be approximately 5 business days after shipment.
Please understand there will be delays depending upon customs clearance
and other various conditions of transportation.
After shipment is made, you will receive a tracking number by e-mail
EMS Tracking - http://link.rakuten.co.jp/1/005/778/?url=int/ems/delivery/index_en.html
* All price are listed in Japanese Yen
|Prohibited and Restricted Goods
|■Items by Country
Policies regarding prohibited and restricted goods differ from each country
of destination. Please click on the following links for popular destination
countries (USA, Canada, UK, Germany, Taiwan, Hong Kong, Korea, China, Singapore,
Thailand, Australia, New Zealand).
* Please contact EMS for information on other countries
|Please understand that we will not accept cancellation in any case for international orders
|Return and Refund Policy
Any return or refund will not be accepted once order confirmation e-mail
is sent out.
Regarding our customers’ personal information (address, name, e-mail address,
etc.), we are taking the utmost care. Your personal information may be
used for, and be used only for conducting our business.
|Matters pertaining to personal information are controlled within the confines
of the law and unless required by government to disclose such information,
personal information shall not be disclosed to third parties without prior