※We can ship our products overseas except Shiseido products and liquid stuff.

Shop Information
・Address: 11-10 Shimosazarai-cho, Yokkaichi-shi, Mie 510-8033

・Phone Number: +81-59-364-4193

・Shop Manager: Kozo Makita

・Shop Security Manager: Kozo Makita

・Contact Information: makita-ph@shop.rakuten.co.jp
Payment Method
Paypal
Paypal is easier way to send money with your credit card and you can pay online safely.
It is free to have your account with paypal and send money.
We accept Visa, master, Jcb credit cards.
After we confirm your order,
we will send you a confimation email and tell you about the stocks,
total amounts and also our email address for PAYPAL.
Please make a transfer in JAPANESE YEN ONLY.
 
We do not accept except it. Please make a payment within 7 days.
When your payment is done, please let us know by email.
※If we cannot confirm your payment in 7 days, we will cancel your order.
Also, if you pay more than the amount we claimed accidentally,
we cannnot refund. Please undersatnd this.

【About the total amount】
The total amouont: the cost of products+shipping fee+Paypal fee
Paypal fee::(the total amounts of products+shipping fee)×4%
※Please pay Paypal fee when you make a payment by Paypal.
※When we get your order, we will let you know the total amount by email.


■Credit Card
You can make a payment by Credit Card.
However we cannot accept the overseas credit cards.
We can accept Only credit cards issued in JAPAN.
We accept Rakuten Card,VISA,MASTER,JCB,AMEX,Diners and Japanese credit cards.
Also, the credit card charge is settled in YEN basis only.
We will send an email with the details.

■Bank Transfer
If you would like to pay by bank transfer, we will let you know the details by email.

After order is confirmed, the total amount due will be sent to your E-mail address. Please transfer the total amount to the bank account below.
Please note that if payment by bank transfer cannot be confirmed within 7 days from the e-mail date, your order will be automatically cancelled..

Bank name: The Mie Bank

Branch name:
Oyachi

Swift code:
MIEBJPJT

Branch Address:
1051-1 Oyachi, Yokkaichi-shi, Mie 510-8034

Account type:
savings/current

Account number:
1253056

Account name:
YS MAKITA CO.,LTD

Account holder address:
11-10 Shimosazarai, Yokkaichi-shi, Mie 510-8033

* All payments shall be made in Japanese Yen. Please check with your bank for applicable exchange rates.
Customs Clearances and Duties
Import duties and taxes may be applied upon customs clearance into your country.

Please pay such costs directly to the delivery agents or the customs office upon delivery.
We do not know how much it will cost because the custom officer in your country decide it.
In any case, the custom duty is the recipient's responsibility.
So that, please pay it by yourself.

For details, please contact the customs office of your country.

Shipping /Delivery
■ About delivery & shipping fees
【Delivery method】
We ship our products by EMS(Express Mailing Service).

【Shipping fees】

1)After order, an automatically reply in Japanese will be sent to you. Please note that the shipping fees mentioned in this e-mail are for orders to be delivered to an address within Japan and not applicable for delivery outside of Japan.

2)Soon you will receive an e-mail with the correct shipping fees and total price from our shop. Please check the total amount due.

3)Your ordered items will be shipped out only after your payment is received.

■Delivery Time

The delivery time is estimated to be approximately 4-6 business days after shipment.
(It depends on the countries)

Please understand there will be delays depending upon customs clearance and other various conditions of transportation.
■Delivery Method

After shipment is made, you will receive a tracking number by e-mail

EMS Tracking - http://www.post.japanpost.jp/int/ems/delivery/index_en.html
■Shipping Fees
Shipping charge depends on the countries we ship and the weights of the package
with the products.
After we get your order, we will let you know about the details with total amounts
including the shipping fee etc.
So please confirm our email necessarily and then make a payment.
Here is the list of shipping charges below.
*All price are listed in Japanese Yen

・EMS

The following chart contains EMS prices based on weight and destination to certain countries

Zone First Zone Second Zone Third Zone
Weight Asia Oceania, North America, Central America and the Middle East Europe South America and Africa
Up to 300g 900 1,200 1,500 1,700
Up to 500g 1,100 1,500 1,800 2,100
Up to 600g 1,240 1,680 2,000 2,440
Up to 700g 1,380 1,860 2,200 2,780
Up to 800g 1,520 2,040 2,400 3,120
Up to 900g 1,660 2,220 2,600 3,460
Up to 1.0kg 1,800 2,400 2,800 3,800
Up to 1.25kg 2,100 2,800 3,250 4,600
Up to 1.5kg 2,400 3,200 3,700 5,400
Up to 1.75kg 2,700 3,600 4,150 6,200
Up to 2.0kg 3,000 4,000 4,600 7,000
Up to 2.5kg 3,500 4,700 5,400 8,500
Up to 3.0kg 4,000 5,400 6,200 10,000
Up to 3.5kg 4,500 6,100 7,000 11,500
Up to 4.0kg 5,000 6,800 7,800 13,000
Up to 4.5kg 5,500 7,500 8,600 14,500
Up to 5.0kg 6,000 8,200 9,400 16,000

*Please check the link provided below for more.
http://www.post.japanpost.jp/cgi-charge/index.php?lang=_en
Prohibited and Restricted Goods
■Items by Country

Policies regarding prohibited and restricted goods differ from each country of destination. Please click on the following links for popular destination countries (USA, Canada, UK, Germany, Taiwan, Hong Kong, Korea, China, Singapore, Thailand, Australia, New Zealand).

http://event.rakuten.co.jp/borderless/infoservice/en/#05

* Before you order, please be sure to read about these policies above.
*Please contact EMS or DHL for information on other countries
Cancelation Policy
We will not accept cancellation caused by customers.
*Please refrain from cancelling after you receive our confirmation email.
We do not accept such cancellation basically.

We will cancel your order if the payment had
not been properly made until the due date.
Return and Refund Policy

1)Any return or refund will not be accepted once order confirmation e-mail is sent out.

2)When you recieve the products, please check them as soon as possible.
We take the surest measures to ensure the quality of all of the products,
however, if the product is damaged by delivering or defective one,
please let us know within 2 DAYS.
After that, we cannot accept your offer.

3)We do not accept the return and replacement according to your convenience
and for any reasons.

Attention

These are cases that we cannot take responsibilities at all.
・If the parcel is lost or some accident happens on the delivery in case,
we do not take responsibilities .
・If any troubles occur at the Custom and you cannot recieve the parcel,
we do not take responsibilities.
(When you do not have an import license, such troubles may occur) Thank you for your understanding.
Privacy Policy

Regarding our customers’ personal information (address, name, e-mail address, etc.), we are taking the utmost care. Your personal information may be used for, and be used only for conducting our business.
Matters pertaining to personal information are controlled within the confines of the law and unless required by government to disclose such information, personal information shall not be disclosed to third parties without prior written consent.


【お支払い方法・・・】
1.お支払い方法は、paypalです。
Paypalとはクレジットカードを使って簡単に送金が出来、安全にオンラインでお支払いが出来る サービスです。
無料でPaypalのアカウントをお持ちになったり、送金することができます。
当店ではVISA, MASTER, JCBのご使用が可能となります。
ご注文をご確認後、メールにて在庫に関しまして、
また合計金額やPaypalご利用の為の 当店のメールアドレス等をご連絡させて頂きます。
お支払いは日本円金額でお願い致します。それ以外はお受けできません。
お支払いは7日以内にお願い致します。
お支払いが済みましたら、メールにて ご連絡お願い申し上げます。
7日以内にご入金がご確認が出来ませんと、ご注文はキャンセルとさせて頂きます。
また、誤って請求金額以上のご入金を頂いても当店より返金はできません。 何卒ご理解お願い申し上げます。
[Payment Method]
1. "Paypal"--Paypal is easie way to send money with your credit card and you can pay online safely.
It is free to have your account with paypal and send money.
We accept Visa, master, Jcb credit cards.
After we confirm your order,
we will send you a confimation email and tell you about the stocks,
total amounts and also our email address for PAYPAL.
Please make a transfer in JAPANESE YEN ONLY.
 
We do not accept except it. Please make a payment within 7 days.
When your payment is done, please let us know by email.
※If we cannot confirm your payment in 7 days, we will cancel your order.
Also, if you pay more than the amount we claimed accidentally,
we cannnot refund. Please undersatnd this.

2.クレジットカードでのお支払いも可能となります。
但し海外のクレジットカードはご使用頂けません。  
国内カードのみとさせていただいております。
何卒ご了承下さいませ。
2. Credit Card You can also pay by Credit Card.
However we cannot accept the overseas credit cards.
We can accept Only credit cards issued in JAPAN.
We accept Rakuten Card,VISA,MASTER,JCB,AMEX,Diners Japanese credit cards.
Also, the credit card charge is settled in YEN basis only.
We will send an email with the details.

●お支払総額
振込金額 : 商品代金合計+送料+PayPal手数料
PayPal手数料 : (商品代金合計+送料)× 4%
※振込手数料はお客様負担でお願い致します。
※ご注文後にメールにてお支払総額をお知らせ致します。

[About the total amount]
The total amouont: the cost of products+shipping fee+Paypal fee
Paypal fee: (the total amounts of products+shipping fee)×4%
※Please pay Paypal fee when you make a payment by Paypal.
※When we get your order, we will let you know the total amount by email.


3.当店では銀行振込によるお支払いもお受けしております。 
ご希望の場合は、ご注文ご確認後当店の振込先をメールにて ご連絡させて頂きます。
3. Bank Transfer (Telegram Transfer) If you would like to pay by bank transfer,
we will send you our bank account by email.

【配送方法・・・】配送方法は日本郵便【EMS】にてお届け致します。
お届日数は一週間以内となります。(およそ4−6日) (国によって異なります。)
商品はご入金確認後、直ちに発送させていただいております。
[Delivery method]We ship our products by EMS(Express Mailing Service).
The delivery days will be less than one week. (4-6days) (It depends on the countries)
The product will be shipped soon after confirming your payment.

【送料に関しまして・・・】送料は商品を含めた小包の重さ、また国や地域によって異なります。
送料に関しましてはご注文後、再度メールにて詳細を記載させて頂きます。
必ず再度お送りしたメールをご確認を頂き、ご入金をお願いします。
送料一覧ページはこちら→ http://event.rakuten.co.jp/borderless/infoservice/
[Shipping charges] Shipping charges depend on the countries we ship and the weights of the package with the products.
After we get your order, we will let you know about the details with total amounts including the shipping fee etc.
So please confirm our email necessarily and then make a payment.
Here is the list of shipping charges→ http://event.rakuten.co.jp/borderless/infoservice/en/#04

●関税に関しまして●
商品をお受け取りになる際、国、またその場合によって関税を課せられる場合がございます。
但し、当店では一切詳細がわかりませんし、一切の責任を負えません。
関税が課せられた場合は、お客様負担となります。 こちらをご理解頂いたうえでのご注文を宜しくお願い申し上げます。
●About the Custom Duty●
When you recieve the parcel, you may be charged fee at the custom in your country.
We do not know whether your package will be charged or not,
and how much it will cost because the custom officer in your country decide it. In any case,
the custom duty is the recipient's responsibility.
So that, please pay the custom duty by yourself.

【商品ご購入前に・・・】海外発送の場合、国・地域によって商品お届けの制限、また規制品の対象が異なっております。
そのため、お客様ご自身にてご確認下さいます様お願い致します。
詳細ページはこちらから→ http://event.rakuten.co.jp/borderless/infoservice/index.html#02
[Before you order..]There are some prohibited and restricted items on overseas shipment.
They are different in each country, so please be sure to ckeck it.
The list of prohibited and restricted items here→ http://event.rakuten.co.jp/borderless/infoservice/en/#05

【返品・交換に関しまして】商品が手元に届きましたら、すぐに商品をご確認下さい。
商品及び配送には万全を期しておりますが 万が一、お届けの商品が破損している場合、お手元に届いてから2日以内にご連絡下さい。
それ以降は一切お受けできません。 お客様のご都合による返品・交換は一切お受けできませんので、予めご了承ください。
【連絡先】 〒510-8033 
三重県四日市市下さざらい町11-10
有限会社YSマキタ(マキタ薬局)
TEL:059-364-4193 Email:makita-ph@shop.rakuten.co.jp
[Return and Replacement Policy]
・When you recieve the products, please check them as soon as possible.
・We take the surest measures to ensure the quality of all of the products,
however, if the product is damaged by delivering or defective one, please let us know within 2 DAYS.
After that, we cannot accept your offer.
・We do not accept the return and replacement according to your convenience and for any reasons.
[Contact us]Adress:11-10 Shimosazarai-cho Yokkaichi-shi Mie Japan,
510-8033 Name:YS MAKITA (Makita Pharmacy Co.,Ltd.) TEL:059-364-4193
Email:makita-ph@shop.rakuten.co.jp

【キャンセルに関しまして】 キャンセルに関しまして、当店の確認メールを受取った後のキャンセルはお控え下さい。
そのような場合のお客様によるキャンセルは、お受けできません。
[Cancellation]Please refrain from cancelling after you receive our confirmation email.
We do not accept such cancellation basically.

【保障に関しまして】配送中に荷物が紛失したり、何らかの事故が生じた場合も、 当店は一切責任を負いません。
また商品が税関等でのトラブルが生じた場合、当店は一切の責任を負いません。
(ライセンスをお持ちでない場合、商品を受け取れないこともございます。) 何卒ご了承くださいませ。
[Attention]These are cases that we cannot take responsibilities at all.
・If the parcel is lost or some accident happens on the delivery in case, we do not take responsibilities .
・If any troubles occur at the Custom and you cannot recieve the parcel, we do not take responsibilities.
(When you do not have an import license, such troubles may occur) Thank you for your understanding.

その他わからないことがございましたら 当店の専門スタッフまでお気軽にお問い合わせ下さい。
それでは、皆様のご来店をお待ちしております!
If you have any questions, please feel free to ask us. Then we are waiting for your visit!