| Shop Information |
・Address:1-12-9 Shinbashi Minatoku , Tokyo 105-0004
・Phone Number: +81-(0)3-3572-3559
・Shop Manager:KEISUKE FUJIKURA（藤倉 慶典）
・Shop Security Manager:REIKO MORI（森 玲子）
・Contact Information:kimuraya-info@si.kimuraya-tokyo.co.jp
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| Payment Method |
■Credit Card
We accept Visa, MasterCard, JCB, AMEX and Diners.
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■Bank Transfer
After order is confirmed, the total amount due will be sent to your E-mail
address. Please transfer the total amount to the bank account below.
Please note that if payment by bank transfer cannot be confirmed within
7days from the e-mail date, your order will be automatically cancelled.
Bank name: MIZUHO BANK LTD.
Branch name: YOKOYAMACHOU BRANCH
Swift code: MHBKJPJT
Branch Address: 4-1 Nihonbashi Yokoyamachou Chuou-ku , Tokyo 103-0003
Account type: current
Account number: 141029
Account name: KIMURAYA SELECT
Account holder address: 1-12-9 Shinbashi minatoku , Tokyo 105-0004
* All payments shall be made in Japanese Yen. Please check with your bank
for applicable exchange rates.
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| Customs Clearances and Duties |
Import duties and taxes may be applied upon customs clearance into your
country.
Please pay such costs directly to the delivery agents or the customs office
upon delivery.
For details, please contact the customs office of your country.
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| Shipping /Delivery |
■ About delivery & shipping fees
1)After order, an automatically reply in Japanese or English will be sent to you.
Please note that the shipping fees mentioned in this e-mail are for orders
to be delivered to an address within Japan and not applicable for delivery
outside of Japan.
2)Soon you will receive an e-mail with the correct shipping fees and total
price from our shop. Please check the total amount due,and send back your confirmation by e-mail.
3)Your ordered items will be shipped out only after your payment is received. or after your confirmation e-mail is recieved.
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■Delivery Time
The delivery time is estimated to be approximately 3 to 7 business days after shipment.
Please understand there will be delays depending upon customs clearance
and other various conditions of transportation.
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■Delivery Method
After shipment is made, you will receive a tracking number by e-mail
EMS Tracking - http://www.post.japanpost.jp/int/ems/delivery/index_en.html
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■Shipping Fees
* All price are listed in Japanese Yen
・EMS
The following chart contains EMS prices based on weight and destination to certain countries
| Zone |
First Zone |
Second Zone |
Third Zone |
| Weight |
Asia |
Oceania, North America, Central America and the Middle East |
Europe |
South America and Africa |
| Up to 300g |
900 |
1,200 |
1,500 |
1,700 |
| Up to 500g |
1,100 |
1,500 |
1,800 |
2,100 |
| Up to 600g |
1,240 |
1,680 |
2,000 |
2,440 |
| Up to 700g |
1,380 |
1,860 |
2,200 |
2,780 |
| Up to 800g |
1,520 |
2,040 |
2,400 |
3,120 |
| Up to 900g |
1,660 |
2,220 |
2,600 |
3,460 |
| Up to 1.0kg |
1,800 |
2,400 |
2,800 |
3,800 |
| Up to 1.25kg |
2,100 |
2,800 |
3,250 |
4,600 |
| Up to 1.5kg |
2,400 |
3,200 |
3,700 |
5,400 |
| Up to 1.75kg |
2,700 |
3,600 |
4,150 |
6,200 |
| Up to 2.0kg |
3,000 |
4,000 |
4,600 |
7,000 |
| Up to 2.5kg |
3,500 |
4,700 |
5,400 |
8,500 |
| Up to 3.0kg |
4,000 |
5,400 |
6,200 |
10,000 |
| Up to 3.5kg |
4,500 |
6,100 |
7,000 |
11,500 |
| Up to 4.0kg |
5,000 |
6,800 |
7,800 |
13,000 |
| Up to 4.5kg |
5,500 |
7,500 |
8,600 |
14,500 |
| Up to 5.0kg |
6,000 |
8,200 |
9,400 |
16,000 |
* Please check the link provided below for more.
http://www.post.japanpost.jp/cgi-charge/index.php?lang=_en
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| Prohibited and Restricted Goods |
■Items by Country
Policies regarding prohibited and restricted goods differ from each country
of destination. Please click on the following links for popular destination
countries (USA, Canada, UK, Germany, Taiwan, Hong Kong, Korea, China, Singapore,
Thailand, Australia, New Zealand).
http://event.rakuten.co.jp/borderless/infoservice/en/#05
* Please contact EMS for information on other countries
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| Cancelation Policy |
We will not accept cancellation caused by customers.
We will cancel your order if the payment had
not been properly made until the due date.
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| Return and Refund Policy |
Any return or refund will not be accepted once order confirmation e-mail
is sent out.
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| Consumption Tax |
Please note that the consumption tax amount shown is charged as a handling fee for international shipping.
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| Privacy Policy |
Regarding our customers’ personal information (address, name, e-mail address,
etc.), we are taking the utmost care. Your personal information may be
used for, and be used only for conducting our business.
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Matters pertaining to personal information are controlled within the confines
of the law and unless required by government to disclose such information,
personal information shall not be disclosed to third parties without prior
written consent.
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