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Shop Information

Address
123-1 kurotori-cho Izumicity Osaka Japan
Phone Number
+81-725-24-1093
Shop Manager
kyoko yoshino
Shop Security Manager
kyoko yoshino
Contact Information
mail

Payment Method

Credit Card
We accept Visa, MasterCard, JCB, AMEX and Diners.

Customs Clearances and Duties

Import duties and taxes may be applied upon customs clearance into your country.

Please pay such costs directly to the delivery agents or the customs office upon delivery.

For details, please contact the customs office of your country.

Shipping /Delivery

About delivery & shipping fees

  1. After order, an automatically reply in Japanese will be sent to you. Please note that the shipping fees mentioned in this e-mail are for orders to be delivered to an address within Japan and not applicable for delivery outside of Japan.
  2. Soon you will receive an e-mail with the correct shipping fees and total price from our shop. Please check the total amount due.
  3. Your ordered items will be shipped out only after your payment is received.

Delivery Time

The delivery time is estimated to be approximately 3 business days after shipment.

Please understand there will be delays depending upon customs clearance and other various conditions of transportation.

Delivery Method

After shipment is made, you will receive a tracking number by e-mail

EMS Tracking
http://link.rakuten.co.jp/0/014/840/

Shipping Fees

All price are listed in Japanese Yen

EMS

The following chart contains EMS prices based on weight and destination to certain countries

Zone First Zone Second Zone Third Zone
Weight Asia Oceania, North America, Central America and the Middle East Europe South America and Africa
Up to 500g 1,400 yen 2,000 yen 2,200 yen 2,400 yen
Up to 600g 1,540 yen 2,180 yen 2,400 yen 2,740 yen
Up to 700g 1,680 yen 2,360 yen 2,600 yen 3,080 yen
Up to 800g 1,820 yen 2,540 yen 2,800 yen 3,420 yen
Up to 900g 1,960 yen 2,720 yen 3,000 yen 3,760 yen
Up to 1.0kg 2,100 yen 2,900 yen 3,200 yen 4,100 yen
Up to 1.25kg 2,400 yen 3,300 yen 3,650 yen 4,900 yen
Up to 1.5kg 2,700 yen 3,700 yen 4,100 yen 5,700 yen
Up to 1.75kg 3,000 yen 4,100 yen 4,550 yen 6,500 yen
Up to 2.0kg 3,300 yen 4,500 yen 5,000 yen 7,300 yen
Up to 2.5kg 3,800 yen 5,200 yen 5,800 yen 8,800 yen
Up to 3.0kg 4,300 yen 5,900 yen 6,600 yen 10,300 yen
Up to 3.5kg 4,800 yen 6,600 yen 7,400 yen 11,800 yen
Up to 4.0kg 5,300 yen 7,300 yen 8,200 yen 13,300 yen
Up to 4.5kg 5,800 yen 8,000 yen 9,000 yen 14,800 yen
Up to 5.0kg 6,300 yen 8,700 yen 9,800 yen 16,300 yen
Up to 5.5kg 6,800 yen 9,400 yen 10,600 yen 17,800 yen
Up to 6.0kg 7,300 yen 10,100 yen 11,400 yen 19,300 yen
Up to 7.0kg 8,100 yen 11,200 yen 12,700 yen 21,400 yen
Up to 8.0kg 8,900 yen 12,300 yen 14,000 yen 23,500 yen
Up to 9.0kg 9,700 yen 13,400 yen 15,300 yen 25,600 yen
Up to 10.0kg 10,500 yen 14,500 yen 16,600 yen 27,700 yen
Up to 11.0kg 11,300 yen 15,600 yen 17,900 yen 29,800 yen
Up to 12.0kg 12,100 yen 16,700 yen 19,200 yen 31,900 yen
Up to 13.0kg 12,900 yen 17,800 yen 20,500 yen 34,000 yen
Up to 14.0kg 13,700 yen 18,900 yen 21,800 yen 36,100 yen
Up to 15.0kg 14,500 yen 20,000 yen 23,100 yen 38,200 yen
Up to 16.0kg 15,300 yen 21,100 yen 24,400 yen 40,300 yen
Up to 17.0kg 16,100 yen 22,200 yen 25,700 yen 42,400 yen
Up to 18.0kg 16,900 yen 23,300 yen 27,000 yen 44,500 yen
Up to 19.0kg 17,700 yen 24,400 yen 28,300 yen 46,600 yen
Up to 20.0kg 18,500 yen 25,500 yen 29,600 yen 48,700 yen
Up to 21.0kg 19,300 yen 26,600 yen 30,900 yen 50,800 yen
Up to 22.0kg 20,100 yen 27,700 yen 32,200 yen 52,900 yen
Up to 23.0kg 20,900 yen 28,800 yen 33,500 yen 55,000 yen
Up to 24.0kg 21,700 yen 29,900 yen 34,800 yen 57,100 yen
Up to 25.0kg 22,500 yen 31,000 yen 36,100 yen 59,200 yen
Up to 26.0kg 23,300 yen 32,100 yen 37,400 yen 61,300 yen
Up to 27.0kg 24,100 yen 33,200 yen 38,700 yen 63,400 yen
Up to 28.0kg 24,900 yen 34,300 yen 40,000 yen 65,500 yen
Up to 29.0kg 25,700 yen 35,400 yen 41,300 yen 67,600 yen
Up to 30.0kg 26,500 yen 36,500 yen 42,600 yen 69,700 yen
Please check the link provided below for more.
http://www.post.japanpost.jp/cgi-charge/index.php?lang=_en

Prohibited and Restricted Goods

Items by Country

Policies regarding prohibited and restricted goods differ from each country of destination. Please click on the following links for popular destination countries (USA, Canada, UK, Germany, Taiwan, Hong Kong, Korea, China, Singapore, Thailand, Australia, New Zealand).

http://event.rakuten.co.jp/borderless/infoservice/en/#05

Please contact EMS or DHL for information on other countries

Cancelation Policy

We will not accept cancellation caused by customers.

We will cancel your order if the payment had not been properly made until the due date.

Return and Refund Policy

Any return or refund will not be accepted once order confirmation e-mail is sent out.

Consumption Tax

Please note that the consumption tax amount shown is charged as a handling fee for international shipping.

Privacy Policy

Regarding our customers’ personal information (address, name, e-mail address, etc.), we are taking the utmost care. Your personal information may be used for, and be used only for conducting our business.

Matters pertaining to personal information are controlled within the confines of the law and unless required by government to disclose such information, personal information shall not be disclosed to third parties without prior written consent.

If you have any questions, please click here.