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Welcome to Wine Cellar KATSUDA! |
Our shop has a long history since 1895 and it is regarded very highly as one of the best fine wine shop in Japan.
We proudly provide fine wines for our customers.
The philosophy of our business is to do our best for customers with the best intentions.
Here is what we do specifically,
Do best to select fine wines,
Transport wines refrigerated from cellars to our cellar,
Do careful packing,
Expedite orders and delivery.
We believe that wines do enrich our life, and we truly hope that we could make some contribution to enrich our customers wine life.
Cheers!! |
Shop Information |
・Address: 8507-2 Kuriharacho Onomichi-city Hiroshima 722-0022 Japan
・Phone Number: +81-848-22-3838
・Shop Manager: Shigeki Katsuda
・Shop Security Manager: Shigeki Katsuda
・Contact Information: katsuda@shop.rakuten.co.jp,katsuda_2@shop.rakuten.co.jp |
Payment Method |
■Credit Card
We accept Visa, MasterCard, JCB, AMEX and Diners.
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■Bank Transfer
After order is confirmed, the total amount due will be sent to your E-mail
address. Please transfer the total amount to the bank account below.
Please note that if payment by bank transfer cannot be confirmed within seven days from the e-mail date, your order will be automatically cancelled.
Bank name: THE HIROSHIMA BANK, LTD.
Branch name: ONOMICHIKURIHARA OFFICE
Swift code: HIROJPJT
Branch Address: 5930-1 Kurihara-cho Onomichi-city Hiroshima 722-0022 JAPAN
Account type: current
Account number: 609111
Account name: KATSUDA SHOUTEN CO.,LTD
Account holder address: 8507-2 Kuriharacho Onomichi-city Hiroshima 722-0022 JAPAN
* All payments shall be made in Japanese Yen. Please check with your bank
for applicable exchange rates.
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■Payment by PAYPAL
●Total bill amount is: Total price of items + shipping fee
* In the case of using Rakuten Super points, total bill amount on automatic reply mail from Rakuten Ichiba may be different.Please check the mail from our shop for the correct amount.
●We will ship after the payment is settled.
●You will receive an e-mail regarding the payment via PayPal. Please click the link to the PayPal website on the e-mail and settle the payment within 7 days.
●Please also be reminded that if we cannot confirm receipt of your payment to our PayPal account 7 days after the above e-mail is sent, your order shall be automatically cancelled.
●An extra fee will add the amount to the occasion of transfer by the customer burden.
●Any return or refund will not be accepted for overseas delivery once order confirmation e-mail is sent out.
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Customs Clearances and Duties |
Import duties and taxes may be applied upon customs clearance into your
country.
Please pay such costs directly to the delivery agents or the customs office
upon delivery.
For details, please contact the customs office of your country.
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Shipping /Delivery |
■ About delivery & shipping fees
1)After order, an automatically reply in Japanese will be sent to you.
Please note that the shipping fees mentioned in this e-mail are for orders
to be delivered to an address within Japan and not applicable for delivery
outside of Japan.
2)Soon you will receive an e-mail with the correct shipping fees and total
price from our shop. Please check the total amount due.
3)Your ordered items will be shipped out only after your payment is received.
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■Delivery Time
The delivery time is estimated to be approximately 3 business days after shipment.
Please understand there will be delays depending upon customs clearance
and other various conditions of transportation.
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■Delivery Method
After shipment is made, you will receive a tracking number by e-mail
EMS Tracking - http://link.rakuten.co.jp/1/005/778/?url=int/ems/delivery/index_en.html
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■Shipping Fees
* All price are listed in Japanese Yen
・EMS
The following chart contains EMS prices based on weight and destination to certain countries
Zone |
First Zone |
Second Zone |
Third Zone |
Weight |
Asia |
Oceania, North America, Central America and the Middle East |
Europe |
South America and Africa |
Up to 300g |
900 |
1,200 |
1,500 |
1,700 |
Up to 500g |
1,100 |
1,500 |
1,800 |
2,100 |
Up to 600g |
1,240 |
1,680 |
2,000 |
2,440 |
Up to 700g |
1,380 |
1,860 |
2,200 |
2,780 |
Up to 800g |
1,520 |
2,040 |
2,400 |
3,120 |
Up to 900g |
1,660 |
2,220 |
2,600 |
3,460 |
Up to 1.0kg |
1,800 |
2,400 |
2,800 |
3,800 |
Up to 1.25kg |
2,100 |
2,800 |
3,250 |
4,600 |
Up to 1.5kg |
2,400 |
3,200 |
3,700 |
5,400 |
Up to 1.75kg |
2,700 |
3,600 |
4,150 |
6,200 |
Up to 2.0kg |
3,000 |
4,000 |
4,600 |
7,000 |
Up to 2.5kg |
3,500 |
4,700 |
5,400 |
8,500 |
Up to 3.0kg |
4,000 |
5,400 |
6,200 |
10,000 |
Up to 3.5kg |
4,500 |
6,100 |
7,000 |
11,500 |
Up to 4.0kg |
5,000 |
6,800 |
7,800 |
13,000 |
Up to 4.5kg |
5,500 |
7,500 |
8,600 |
14,500 |
Up to 5.0kg |
6,000 |
8,200 |
9,400 |
16,000 |
*hong jiu bu neng yong EMS ji wang zhong guo da lu ,hong jiu yi wai de jiu ke yi you ji.
红酒不能用EMS寄往中国大陆,红酒之外的酒类没有问题。
* Please check the link provided below for more.
http://www.post.japanpost.jp/cgi-charge/index.php?lang=_en
・EMS COOL
We are happy to announce that we are now available to ship wines refrigerated to Taiwan, Hong Kong, Singapore, and Malaysia.
wo men xian zai ke yi leng lian yun song hong jiu dao Taiwan, Hong Kong(yi shi ting zhi zhong ,jin qi zai kai yu ding), Singapore, and Malaysia. 我们现在可以冷链运送红酒到台湾,香港(一时停止中,近期再开预定),新加 坡,马来西亚。
Please check the link below, and contact us for detail.
http://www.post.japanpost.jp/int/ems/cool/index_en.html |
Prohibited and Restricted Goods |
■Items by Country
Policies regarding prohibited and restricted goods differ from each country
of destination. Please click on the following links for popular destination
countries (USA, Canada, UK, Germany, Taiwan, Hong Kong, Korea, China, Singapore,
Thailand, Australia, New Zealand).
http://event.rakuten.co.jp/borderless/infoservice/en/#05
* Please contact EMS for information on other countries
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Cancelation Policy |
Please understand that we will not accept
cancellation in any case for international orders.
We will cancel your order if the payment had
not been properly made until the due date.
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Return and Refund Policy |
Any return or refund will not be accepted once order confirmation e-mail
is sent out.
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Consumption Tax |
We will not charge customers with Japan’s consumption tax.
However, consumption tax is included in the automatic reply e-mail
(the e-mail sent immediately after your order completion),
therefore, we will be sending you a “Thank You” e-mail mentioning the
total order amount with the consumption tax excluded.
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Privacy Policy |
Regarding our customers’ personal information (address, name, e-mail address,
etc.), we are taking the utmost care. Your personal information may be
used for, and be used only for conducting our business.
|
Matters pertaining to personal information are controlled within the confines
of the law and unless required by government to disclose such information,
personal information shall not be disclosed to third parties without prior
written consent.
|
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Payment
We will inform you the total fee by the confirmation email.
We kindly ask customers who shop with us for the first time and who purchase high amount to pay by bank transfer. |
■Payment by credit card;
We accept credit card for the payment. Available credit card companies are, VISA, MASTER, JCB, AMEX, and Diners. |
■Payment by bank transfer;
Please note that you may be charged bank transfer fee.
We ship after the payment is confirmed.
HIROSHIMA BANK
BRANCH ONOMICHIKURIHARA
TOUZA 609111
KABUSHIKIGAISHA KATSUDA SHOUTEN
JAPAN NET BANK
BRANCH HONTENEIGYOUBU
5136918
KABUSHIKIGAISHA KATSUDA SHOUTEN
RAKUTEN BANK
BRANCH 252 DAINIEIGYOUSITEN
FUTUU 7001261
KABUSHIKIGAISHA KATSUDA SHOUTEN
We also accept RAKUTEN BANK KESSAI-PAYMENT SERVICE. It is only for the Rakuten Bank account holders and Rakuten Market members who has resistered the bank at Rakuten Market. Please contact us for detail. |
■Payment by PAYPAL;
●Total bill amount is: Total price of items + shipping fee
* In the case of using Rakuten Super points, total bill amount on automatic reply mail from Rakuten Ichiba may be different
Please check the mail from our shop for the correct amount.
●We will ship after the payment is settled.
●You will receive an e-mail regarding the payment via PayPal
Please click the link to the PayPal website on the e-mail and settle the payment within 7 days.
●Please also be reminded that if we cannot confirm receipt of your payment to our PayPal account 7 days after the above e-mail is sent, your order shall be automatically cancelled.
●An extra fee will add the amount to the occasion of transfer by the customer burden.
●Any return or refund will not be accepted for overseas delivery once order confirmation e-mail is sent out. |
Delivery |
■YAMATO TRANSPORT (COOL)
To keep the quality of wines, we recommend the "Cool" delivery service from June to September because of summer season.
Region |
Hokkaido |
Tohoku |
Kanto |
Chubu/
Hokuriku |
Kansai |
Chugoku |
Shikoku/
Kyushu |
Okinawa |
Hiroshima |
Prefecture |
Hokkaido |
Aomori
Akita
Iwate
Miyagi
Yamagata
Fukushima |
Ibaraki
Tochigi
Gunma
Saitama
Chiba
Kanagawa
Tokyo
Yamanashi
Nigata
Nagano |
Shizuoka
Aichi
Mie
Gifu
Toyama
Ishikawa
Fukui |
Osaka
Kyoto
Shiga
Nara
Wakayama
Hyogo |
Okayama
Yamaguchi
Tottori
Shimane |
Kagawa
Tokushima
Ehime
Kochi
Fukuoka
Saga
Nagasaki
Kumamoto
Miyazaki
Oita
Kagoshima |
Okinawa |
Hiroshima |
JPY0〜JPY49,999 |
1,880 |
1,380 |
1,160 |
1,050 |
930 |
880 |
930 |
1,490 |
800 |
JPY50,000〜 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
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Cancelation Policy |
Please understand that we will not accept
cancellation in any case for international orders.
We will cancel your order if the payment had
not been properly made until the due date.
|
Return and Refund Policy |
Any return or refund will not be accepted once order confirmation e-mail
is sent out.
|
Privacy Policy |
Regarding our customers’ personal information (address, name, e-mail address,
etc.), we are taking the utmost care. Your personal information may be
used for, and be used only for conducting our business.
|
Matters pertaining to personal information are controlled within the confines
of the law and unless required by government to disclose such information,
personal information shall not be disclosed to third parties without prior
written consent.
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