To the customer in foreign countries

Thank you very much for your coming to our shop.
We accept orders from overseas.

Once we receive your order, we will e-mail you about total amount billed including shipping fee. And we will ship your order to your destination address as soon as possible.
Please write down your name and address in ENGLISH when ordering for our shipping purpose.

We will advise a tracking number of international shipping for your information upon shipment. Here are the general notes for our international shipping.

[Shop Information]

HONEY BUNNY Ltd. ・Address: 　2F Komura bldg. 4-1-7 Honcho Joetsu-shi Niigata-ken 943-0832 JAPAN ・Phone Number: +81-25-520-7750 ・Shop Manager: Mitsugu Komura ・Shop Security Manager: Mitsugu Komura ・e-mail: honey-bunny@bridge.ocn.ne.jp

[Payment Methods]

We accept a credit card and PayPal.

You should not pay the consumption tax of Japan. We don't charge you the consumption tax of Japan. Therefore, prices of items become about 5% cheap. Please divide the item price by 1.05. It is the item price for foreign customer.

・To the customer who pays by credit card

When the customer pays by credit card, the limit of the total of the amount billed is 50,000JPY as a principle. Please choose PayPal when exceeding 50,000JPY.

・To the customer who pays by PayPal

Here is an explanation for payment by PayPal.

1.	Please choose PayPal at the ordering.
2.	You will receive a notification e-mail of the total amount to pay by PayPal soon.
3.	After you pay by PayPal and we confirm transfer from you, we will ship your parcel as soon as possible.
4.	Your order is canceled automatically if we can not confirm your transfer within 3 days after the notification of the total amount.

[Advance order]

The expected date that the item delivers to you might change.
The settling day of the credit card is the day when you order to us.
We cannot accept both cancellation and returned goods (Defective items areexcluded) after your advance order.
Please order separately when you hope for a separate delivery of the item of advance order and a usual item.
The manufacturer might change a little design and the attachment to this item by the process of production.
When we cannot send the reservation item to the customer because of the production stoppage or defective item and so on, we can cancel this order.

[Return and Cancellation Policy]

We do not accept refund, exchange and cancellation in any case for international shipping services.
We do not accept cancellation and change of advance order. And we also do not accept change and cancellation, when we hold the shipment as customer’s request.

Please check item’s size, colors, design and so on before ordering.

■ Telephone： +81-25-520-7750

The change in address etc. is also similar.
We recommend changing by telephone.

When shipping is delayed by customer's circumstances, we cannot accept the cancellation.

[Countries other than the countries under Rakuten International Shipping Services]

We may accept international shipping for certain countries. Please let us know articles and their destination country so that we can check the possibility. Please note there are limitations and restrictions of international shipping for certain items and we may decline your requests.

[Customs duty and other taxes]

Customs duty and other taxes may be levied when a shipment reaches your country. If applicable, please pay those costs directly to the delivery agent. Policies on these taxes vary in each country. Please contact the customs office at your county for more details.

[Delivery methods]

We deliver the items ordered from you by EMS.
The customer cannot choose the carrying company.
The carriage of EMS is decided depending on the weight of luggage.

The error margin is caused by all means though I always try to weigh luggage accurately for the customer.
We do not claim the delivery fee of the addition to the customer because of the error margin. We do not repay the delivery fee to the customer because of the error margin.
Please acknowledge this.

Calculated tables for postage of EMS is as follows.

0-300grams	\900
301-500grams	\1100
501-600grams	\1240
601-700grams	\1380
701-800grams	\1520
801-900grams	\1660
901-1000grams	\1800
1001-1250grams	\2100
1251-1500grams	\2400
1501-1750grams	\2700
1751-2000grams	\3000
2000-2500grams	\3500
2501-3000grams	\4000

For more details of EMS Shipping Rates
http://www.post.japanpost.jp/int/charge/list/ems_all_en.html

The standard of the weight of each item of the woman clothes is as follows.
These are just one example.Please think that these are rough standards.

T-shirt (long sleeve)	about 200grams
Shirt(long sleeve)	about 250grams
One-piece dress(long sleeve)	about 350grams
Jacket	about 600grams
Overcoat	about 1000grams
Delivery bag	about 50grams	For T-Shirt,Shirt,One-piece dress and so on.
Delivery box(small)	about 300grams	For 2 or more items, Jacket and so on.
Delivery box(large)	about 600grams	For Jacket, Overcoat and so on.