Shop Information (店舗情報)

・Address: 4-2-23, Nakamachidori, Chuo-ku Kobe-shi, Hyogo, 650-0027, Japan

・Phone Number: +81-78-360-1192

・Shop Manager: Chifumi Kataoka
 (店舗運営責任者:片岡 智富美)

・Shop Security Manager: Chifumi Kataoka
 (店舗セキュリティー責任者:片岡 智富美)

・Contact Information:

Payment Method (お支払い方法)
■Credit Card (クレジットカード)

Credit card payment is the payment by Paypal.
Shipping after the settlement, we will contact you by e-mail the payment information in PayPal.
■Paypal (ペイパル)

We also accept payment by PayPal. Please note that if payment through PayPal cannot be confirmed within 7 days from the order confirmation e-mail date, order will be cancelled automatically.
 (Paypalによる支払いをご利用いただけます。ご注文内容確認のメール期日から7日以内にPaypalによる支払いを確認することができなければ、自動的にご注文はキャンセルとなりますのでご注意ください )

* All payments shall be made in Japanese Yen. Please check with your bank for applicable exchange rates.
About size  (サイズについて)

 ■ Size conversion table
 Japanese size(cm) 24.5 25.0 25.5 26.0 26.5 27.0 27.5 28.0
 NIKI / adidas
Sneakers size(cm)
25.5 26.0 26.5 27.0 27.5 28.0 28.5 29.0
 UK size 6.5 7.0 7.5 8.0 8.5 9.0 9.5 10.0
 EU size 39 40 41 42 43 44 45 46

※Our sneakers will be all leather shoes size.
※A slight difference there in the foot type and personal design. (Please think as an aim to the last conversion table above.)
※REGAL product is ordered many items of larger size 1 long (0.5cm) from Japan leather shoes normal size.
[Example]:Leather shoes size 27cm, REGAL26.5cm is almost the same size the person of 28cm of sneakers .
Customs Clearances and Duties (通関手続き及び関税について)
Import duties and taxes may be applied upon customs clearance into your country.

Please pay such costs directly to the delivery agents or the customs office upon delivery.

For details, please contact the customs office of your country.
Shipping /Deliverys (輸送料及び配送に関して)
■ About delivery & shipping fees (輸送料及び配送料について)

1)After order, an automatically reply in Japanese will be sent to you. Please note that the shipping fees mentioned in this e-mail are for orders to be delivered to an address within Japan and not applicable for delivery outside of Japan.

2)Soon you will receive an e-mail with the correct shipping fees and total price from our shop. Please check the total amount due.

3)Your ordered items will be shipped out only after your payment is received.
■Delivery Time (配達までの日数について)

The delivery time is estimated to be approximately 3 business days after shipment.

Please understand there will be delays depending upon customs clearance and other various conditions of transportation.
■Delivery Method  (運送方法について)

After shipment is made, you will receive a tracking number by e-mail

EMS Tracking -
■Shipping Fees (輸送量について)

* All price are listed in Japanese Yen


The following chart contains EMS prices based on weight and destination to certain countries

Zone First Zone
Second Zone
Third Zone
Weight Asia Oceania, North America, Central America and the Middle East Europe South America and Africa
Up to 1.00kg 1,800 2,400 2,800 3,800
Up to 1.25kg 2,100 2,800 3,250 4,600
Up to 1.50kg 2,400 3,200 3,700 5,400
Up to 1.75kg 2,700 3,600 4,150 6,200
Up to 2.00kg 3,000 4,000 4,600 7,000
Up to 2.50kg 3,500 4,700 5,400 8,500
Up to 3.00kg 4,000 5,400 6,200 10,000
Up to 3.50kg 4,500 6,100 7,000 11,500
Up to 4.00kg 5,000 6,800 7,800 13,000
Up to 4.50kg 5,500 7,500 8,600 14,500
Up to 5.00kg 6,000 8,200 9,400 16,000

* Please check the link provided below for more.
Prohibited and Restricted Goods (輸送禁止物品について)
■Items by Country (輸送料及び配送料について)

Policies regarding prohibited and restricted goods differ from each country of destination. Please click on the following links for popular destination countries (USA, Canada, UK, Germany, Taiwan, Hong Kong, Korea, China, Singapore, Thailand, Australia, New Zealand).

* Please contact EMS for information on other countries
Cancelation Policy (キャンセルに関して)
We will not accept cancellation caused by customers.

We will cancel your order if the payment had not been properly made until the due date.
Return and Refund Policy (返送及び返金に関して)
Any return or refund will not be accepted once order confirmation e-mail is sent out.
Privacy Policy (プライバシーポリシー)
Regarding our customers’ personal information (address, name, e-mail address, etc.), we are taking the utmost care. Your personal information may be used for, and be used only for conducting our business.
Matters pertaining to personal information are controlled within the confines of the law and unless required by government to disclose such information, personal information shall not be disclosed to third parties without prior written consent.