Shop Information
・Address: 2-5-1, Kandatsukasamachi, Chiyodaku, Tokyo 101-0048 Japan
・Phone Number: +81-3-3294-6008
・Shop Manager:Yoshimitsu Kunimi
・Shop Security Manager:Yoshimitsu Kunimi
・Contact Information: Contact us by emails in English or Japanese. Phone call should be in Japanese between 10am - 4pm.
Payment Method
■Credit Card
 We accept Visa, MasterCard, JCB, AMEX and Diners.
■Bank Transfer
After order is confirmed, the total amount due including shipping charge will be sent to your E-mail address.Please transfer the total amount to the bank account below.

Please note that if payment by bank transfer cannot be confirmed within 7 days from the e-mail date, your order will be automatically cancelled.

*Bank Information
Bank name: The Bank of Tokyo-Mitsubishi UFJ, Ltd.
Branch name: Jinbocho Branch
Swift code: BOTKJPJT
Branch Address: 2-2 Kandajinbocho, Chiyodaku, Tokyo 101-0051 Japan
Account type: Ordinary
Account number: 2119549
Account name: Nihonhokenkenkyusho Co., Ltd.
Account holder address: 2-5-1, Kandatsukasamachi, Chiyodaku, Tokyo 101-0048 Japan


* All payments shall be made in Japanese Yen. Please bear all of bank transfer fee including Japan side.
Customs Clearances and Duties
Import duties and taxes may be applied upon customs clearance into your country.
Please pay such costs directly to the delivery agents or the customs office upon delivery.
For details, please contact the customs office of your country.
Shipping Schedule
■About delivery & Freight charge

1)After order, an automatically reply in Japanese will be sent to you. Please note that the freight charge mentioned in this e-mail are for orders to be delivered to an address within Japan. It is not applicable for delivery outside of Japan.

2)Soon you will receive an e-mail with the correct freight charge and total price from our shop. Please check the total amount due.You have to bear all of freight charge even if the amount is over 5,250yen.


3)Your ordered items will be shipped out only after your payment is received.
■Shipping Schedule
After receiving your payment, we announce you detail shipping schedule. It will take at least 4 business days after receiving.

Please understand there will be delays depending upon customs clearance and other various conditions of transportation.
■Delivery Method
*After shipment is made, you will receive a tracking number by e-mail
EMS Tracking - http://www.post.japanpost.jp/int/ems/delivery/index_en.html

*We use EMS only.
■Shipping Charge
* All price are listed in Japanese Yen
* Shipping charge shown on shopping pages are approximate and changeable by packing materials.
* The following chart contains EMS prices based on weight and destination to certain countries.

Zone First Zone Second Zone Third Zone
Weight
(products+packing materials)
Asia Oceania, North America, Central America and the Middle East Europe South America and Africa
Up to 300g 900 1,200 1,500 1,700
Up to 500g 1,100 1,500 1,800 2,100
Up to 600g 1,240 1,680 2,000 2,440
Up to 700g 1,380 1,860 2,200 2,780
Up to 800g 1,520 2,040 2,400 3,120
Up to 900g 1,660 2,220 2,600 3,460
Up to 1.0kg 1,800 2,400 2,800 3,800
Up to 1.25kg 2,100 2,800 3,250 4,600
Up to 1.5kg 2,400 3,200 3,700 5,400
Up to 1.75kg 2,700 3,600 4,150 6,200
Up to 2.0kg 3,000 4,000 4,600 7,000
Up to 2.5kg 3,500 4,700 5,400 8,500
Up to 3.0kg 4,000 5,400 6,200 10,000
Up to 3.5kg 4,500 6,100 7,000 11,500
Up to 4.0kg 5,000 6,800 7,800 13,000
Up to 4.5kg 5,500 7,500 8,600 14,500
Up to 5.0kg 6,000 8,200 9,400 16,000

* Please check the link provided below for more.
http://www.post.japanpost.jp/cgi-charge/index.php?lang=_en
Prohibited and Restricted Goods
■Items by Country
Policies regarding prohibited and restricted goods differ from each country of destination. Please click on the following links for popular destination countries (USA, Canada, UK, Germany, Taiwan, Hong Kong, Korea, China, Singapore, Thailand, Australia, New Zealand).

http://event.rakuten.co.jp/borderless/infoservice/en/#05

* Please contact EMS for information on other countries

*Items by Our Policy
We don't export outlet products and liquid products.
Cancelation Policy
We will not accept cancellation caused by customers.
We will cancel your order if the payment had not been properly made until the due date.
Return and Refund Policy
Any return or refund will not be accepted once order confirmation e-mail is sent out.
Privacy Policy
Regarding our customers’ personal information (address, name, e-mail address, etc.), we are taking the utmost care. Your personal information may be used for, and be used only for conducting our business.
Matters pertaining to personal information are controlled within the confines of the law and unless required by government to disclose such information, personal information shall not be disclosed to third parties without prior written consent.



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