shop information of ashiya

Shop Information

・Address: 607 banchi Tsuchihashi-cho Kashihara-City Nara- Pref Japan 634-0844

・Fax number: +81-(744)-25-2822

・Phone Number: +81-(744)-22-5229

・e-mail:chokucobin_4@shop.rakuten.co.jp

・Shop Manager:Ryoji Tatsumi

・Shop Security Manager:Yuko Ohga

・Contact Information:Yuko Ohga

Payment Method

■Credit Card

We accept Visa, MasterCard, JCB, AMEX and Diners.

■Bank Transfer

Only advance payment

After order is confirmed, the total amount due will be sent to your E-mail address. Please transfer the total amount to the bank account below.

Please note that if payment by bank transfer cannot be confirmed within 7days from the e-mail date, your order will be automatically cancelled.

Financial institution name:Japan Net Bank

Branch name: main branch

Swift code:0033

Address:

Classification:

Account number: 1632647

Account name: Tatsumi Textile Industry

* All payments shall be made in Japanese Yen. Please check with your bank for applicable exchange rates.

Customs Clearances and Duties

Import duties and taxes may be applied upon customs clearance into your country.

Please pay such costs directly to the delivery agents or the customs office upon delivery.

For details, please contact the customs office of your country.

Shipping /Delivery

■　About delivery & shipping fees

1)After order, an automatically reply in Japanese will be sent to you. Please note that the shipping fees mentioned in this e-mail are for orders to be delivered to an address within Japan and not applicable for delivery outside of Japan.

2)Soon you will receive an e-mail with the correct shipping fees and total price from our shop. Please check the total amount due.

3)?Your ordered items will be shipped out only after your payment is received.

■Delivery Time

The delivery time is estimated to be approximately 3 business days after shipment.

Please understand there will be delays depending upon customs clearance and other various conditions of transportation.

■Delivery Method

After shipment is made, you will receive a tracking number by e-mail

EMS Tracking - http://www.post.japanpost.jp/int/ems/delivery/index_en.html

l

■Shipping Fees

* All price are listed in Japanese Yen

・EMS

The following chart contains EMS prices based on weight and destination to certain countries

* Please check the link provided below for more.
http://www.dhl.co.jp/cgi/mitsumori/sending/estimate-e.html

・EMS
* Please check the link provided below.

http://www.post.japanpost.jp/cgi-charge/index.php?lang=_en

Prohibited and Restricted Goods

■Items by Country

Policies regarding prohibited and restricted goods differ from each country of destination. Please click on the following links for popular destination countries (USA, Canada, UK, Germany, Taiwan, Hong Kong, Korea, China, Singapore, Thailand, Australia, New Zealand).

http://event.rakuten.co.jp/borderless/infoservice/en/#05

* Please contact EMS for information on other countries

Privacy Policy

Regarding our customers’ personal information (address, name, e-mail address, etc.), we are taking the utmost care. Your personal information may be used for, and be used only for conducting our business.

Matters pertaining to personal information are controlled within the confines of the law and unless required by government to disclose such information, personal information shall not be disclosed to third parties without prior written consent.

Cancelation Policy

Please understand that we will not accept
cancellation in any case for international orders

Return and Refund Policy

Any return or refund will not be accepted once order
confirmation e-mail is sent out.

Consumption Tax

Please note that the consumption tax amount shown is charged
as a handling fee for international shipping.