Shop Information
EAddress: 2-13-30 Minamihorie Nishi-ku
@@@@@@ Osaka-shi Osaka
@@@@@@ 550-0015 JAPAN

EPhone Number: +816-6536-8095

EShop Manager: Rika Ishii

EShop Security Manager:Satoshi Numa

EContact Information :r-shop-info@casual-box.com

Payment Method
Credit Card
We accept Visa, MasterCard, JCB, AMEX and Diners.

Paypal
Total bill amount is: Total price of items (ex. Tax) + shipping fee
* In the case of using Rakuten Super points, total bill amount on
automatic reply mail from Rakuten Ichiba may be different.
Please check the mail from our shop for the correct amount.
We will ship after the payment is settled.
You will receive an e-mail regarding the payment via PayPal.
Please click the link to the PayPal website on the e-mail,
and settle the payment within days.
Please also be reminded that if we cannot confirm receipt of your payment
to our PayPal accountdays after the above e-mail is sent, your order @ shall be automatically cancelled.
Customs duty and other taxes may be levied when the shipment reaches @ your country.
If applicable, please pay those costs directly to the delivery agents or the @ customs office.
Policies on those taxes vary in each country. Please contact the customs @ office at your country for more details.
Any return or refund will not be accepted for overseas delivery
once order confirmation e-mail is sent out.
Please keep a copy of your payment.

Customs Clearances and Duties
Import duties and taxes may be applied upon customs clearance into your country.

Please pay such costs directly to the delivery agents or the customs office upon delivery.

For details, please contact the customs office of your country.

Shipping /Delivery
@About delivery & shipping fees

1)After order, an automatically reply in Japanese will be sent to you. Please note that the shipping fees mentioned in this e-mail are for orders to be delivered to an address within Japan and not applicable for delivery outside of Japan.

2)Soon you will receive an e-mail with the correct shipping fees and total price from our shop. Please check the total amount due.

3)Your ordered items will be shipped out only after your payment is received.

Delivery Time

The delivery time is estimated to be approximately 3 business days after shipment.

Please understand there will be delays depending upon customs clearance and other various conditions of transportation.

Delivery Method

After shipment is made, you will receive a tracking number by e-mail

EMS Tracking - http://www.post.japanpost.jp/int/ems/delivery/index_en.html

Shipping Fees

* All price are listed in Japanese Yen

EEMS

The following chart contains EMS prices based on weight and destination to certain countries


* Please check the link provided below for more.
http://www.post.japanpost.jp/cgi-charge/index.php?lang=_en
Prohibited and Restricted Goods
Items by Country

Policies regarding prohibited and restricted goods differ from each country of destination. Please click on the following links for popular destination countries (USA, Canada, UK, Germany, Taiwan, Hong Kong, Korea, China, Singapore, Thailand, Australia, New Zealand).

http://event.rakuten.co.jp/borderless/infoservice/en/#05

* Please contact EMS or DHL for information on other countries

Cancelation Policy
We will not accept cancellation caused by customers.

We will cancel your order if the payment had
not been properly made until the due date.

Return and Refund Policy
Any return or refund will not be accepted once order confirmation e-mail is sent out.
Consumption Tax

We will not charge customers with Japanfs consumption tax.
However, consumption tax is included in the automatic reply e-mail
(the e-mail sent immediately after your order completion),
therefore, we will be sending you a gThank Youh e-mail mentioning the
total order amount with the consumption tax excluded.
Privacy Policy
Regarding our customersf personal information (address, name, e-mail address, etc.), we are taking the utmost care. Your personal information may be used for, and be used only for conducting our business.
Matters pertaining to personal information are controlled within the confines of the law and unless required by government to disclose such information, personal information shall not be disclosed to third parties without prior written consent.
Cancelation Policy
Please understand that we will not accept
cancellation in any case for international orders
Cancelation Policy
Any return or refund will not be accepted once order confirmation e-mail is sent out.
Consumption Tax
Please note that the consumption tax amount shown is charged
as a handling fee for international shipping.