||2-2-27 Tsuboi Kumamoto 8600863 JAPAN
firstname.lastname@example.org (Please contact by Email for more easier find answer)
||Fashion Div: Daisuke Takamoto
Interior Div: Touru Murakami
|Shop Securuty Manager
||Owner: Hiroomi ETO
||Fashion Div: +81-96-356-3840 email@example.com
Interior Div: +81-96-343-7472 firstname.lastname@example.org
||We accept Visa, MasterCard, JCB, AMEX and Diners.
We accept PayPal as a method of payment if you bear PayPal fees. Here is
the procedure for your PayPal payment.
1. Please choose PayPal as a payment method when ordering.
2. You will receive a notification of the total amount* to be paid from
us via PayPal.
3. After you agree to pay via PayPal and we confirm our receipt of the
total amount, your order will be shipped.
4. Please note that we assume you cancel your order if we do not receive
the amount within 7 days after the notification of the total amount.
* The total amount includes your ordered items, delivery and PayPal fees.
PayPal fees are calculated as follows.
(Total amount of your ordered items and delivery fees) X 3.9% + JPY40
Total amount of your ordered items ・・・JPY10,000-
Delivery fees ・・・JPY1,800-
PayPal fees (10,000+1,800) X 3.9% + 40 ・・・JPY500-
Total amount to be paid via PayPal ・・・JPY12,300-
|Customs and Duties
|Custom Clearance and Duty
||Import duties and taxes may be applied upon customs clearance into your
Please pay such costs directly to the delivery agents or the customs office
For details, please contact the customs office of your country.
|About delivery & shipping fees
||1)After order, an automatically reply mail will be sent to you. Please
note that the shipping fees mentioned in this e-mail are for orders to
be delivered to an address within Japan and not applicable for delivery
outside of Japan.
2)Soon you will receive an e-mail with the correct shipping fees and total
price from our shop. Please check the total amount due.
3)Your ordered items will be shipped out only after your payment is received.
4)We have Lighting Items which has made 100-110V for Japanese standard.
We can't accept remake for another country standard.
5)We have some heavy items like furniture. Its become high cost for shipping
abroad. If you interest those items, we will confirm shipping cost and
||The delivery time is estimated to be approximately 3 business days after
Please understand there will be delays depending upon customs clearance
and other various conditions of transportation.
||After shipment is made, you will receive a tracking number by e-mail
EMS Tracking - http://www.post.japanpost.jp/int/ems/delivery/index_en.html
The following chart contains EMS prices based on weight and destination
to certain countries
* All price are listed in Japanese Yen
||Oceania, North America, Central America and the Middle East
||South America and Africa
|Up to 300g
|Up to 500g
|Up to 600g
|Up to 700g
|Up to 800g
|Up to 900g
|Up to 1000g
|Up to 1250g
|Up to 1500g
|Up to 1750g
|Up to 2000g
|Up to 2500g
|Up to 3000g
|Up to 3500g
|Up to 4000g
|Up to 4500g
|Up to 5000g
* Please check the link provided below for more.
|Prohibited and Restricted Goods
|Items by Country
||Policies regarding prohibited and restricted goods differ from each country
of destination. Please click on the following links for popular destination
countries (USA, Canada, UK, Germany, Taiwan, Hong Kong, Korea, China, Singapore,
Thailand, Australia, New Zealand).
* Please contact EMS for information on other countries
||We will not accept cancellation caused by customers.
We will cancel your order if the payment had not been properly made until
the due date.
|Return and Refund Policy
|Return and Refund Policy
||Any return or refund will not be accepted once order confirmation e-mail
is sent out.
||We will not charge customers with Japan’s consumption tax.
However, consumption tax is included in the automatic reply e-mail
(the e-mail sent immediately after your order completion),
therefore, we will be sending you a “Thank You” e-mail mentioning the
total order amount with the consumption tax excluded.
||Regarding our customers’ personal information (address, name, e-mail address,
etc.), we are taking the utmost care. Your personal information may be
used for, and be used only for conducting our business.
Matters pertaining to personal information are controlled within the confines
of the law and unless required by government to disclose such information,
personal information shall not be disclosed to third parties without prior