entrance
■Shopping Flow
flow
Place an order from the product page by adding the item to your cart.
And fill in the user information.
After the order, you will receive a confirmation mail automatically.
And the next day we will send you another mail for the details of payment.
Then you are able to pay for the item.
After the payment is confirmed , we will prepare for the shipment ,and send you a thanks mail in the meantime.
Once your order is shipped out, we will inform you with the EMS tracking number.
■Payment
payment

We accept payment by PayPal, Alipay and Bank Transfer.
Please note that if the payment could not be confirmed within 3 days from the date which the payment request is sent, the order will be cancelled automatically.

■Bank Transfer
Bank Name SUMITOMO MITSUI BANKING CORPORATION
Branch Name SEMBA BRANCH
Bank Address 3-10-19 Minamisemba Chuoku, Osakacity Osaka 542-0081 JAPAN
Account Number 2549763
Account Name BLUEK RETAILING Co.,Ltd
Account Address 3-10-19 Minamisemba Chuoku, Osakacity Osaka 542-0081 JAPAN
SWIFT BIC SMBC JP JT
■PayPal
Account paypal@bluek.co.jp
■Alipay
Account info@wristwatch.jp
Name AOMATSUKEISUKE
■Consumption Tax
The overseas customer does not have to pay Japanese Consumption Tax. The price on the page is the one without tax.
■Shipping & Delivery
・Delivery Method
All international orders are shipped via EMS.
・Shipping Fees
For the shipping fees, a uniform fare price of 4000 Yen is available.
・Delivery Days
The delivery time is estimated to be approximately 3~6 days after shipment. Please note that the number of delivery days is estimate, depending on the situation of delivery transport, customs clearance, and local handing conditions, the number of days will differ.

fedexFedex: Planning, you may use it soon.
ems
■After service
・Return/Cancellation Policy
We cannot accept any changes or returns of items except for defectiveness.
All the items will be inspected in our shop carefully before shipment.
If by any chance there is defective item, please contact with us in a week after the item is arrived.
And we will cover all the cost of shipment.
We will exchange for it as soon as possible, or we will refund if the item is out of stock.
But for the improper use and mischievous behavior, customer should cover 10000 Yen as the cost of shipment and procedure.
■Repair
All the watches is in a free guarantee of Bluek for 1 year.
When it breaks down by normal use by any chance, we will repair it based the certificate. But for the shipment,the customers have to responsible for it.
And the guarantee is for the watch inside (movement) only, if there is some outside damage or mistaken use, the guarantee is not useful.
After the expiration of the 1 year free guarantee, we can still repair for your watches.
But repair in the department or the authorized store in your country is recommended.
It may be cheaper for you, cause the cost of shipment.
repair
■Contact us
If you have any questions, please feel free to contact with us.
Mail: info@bluek.co.jp
And in the mail, please tell us the information below.
We will reply to you as soon as possible.

Order Number:
Name:
E-mail:
Tel/Mobile:

You may also call us,0120-766-444,but overseas call is a little expensive.
We look forward to helping you. ^^