BLUEBEAT HOOVER | ブルービート フーバー

1-4-15 Motomachi, Hakata-ku, Fukuoka-shi, Fukuoka, 812-0877, Japan

Fumito HIDAKA

Fumito HIDAKA

Phone Number : +81-92-405-9327
E-mail ： rakuten-return@bluebeat.co.jp

We accept payment by PayPal.
After order is confirmed, the total amount due will be sent to your E-mail address.
Please note that if payment through PayPal cannot be confirmed within 7 days from the order confirmation e-mail date, order will be cancelled automatically.

Import duties and taxes may be applied upon customs clearance into your country.
Please pay such costs directly to the delivery agents or the customs office upon delivery.
For details, please contact the customs office of your country.

1)Right after your order, an automatic reply will be sent to you. Please note that the shipping fees mentioned in this e-mail are for orders to be delivered to an address within Japan and not applicable for delivery outside of Japan.
※When ordered from an English page, the automatic reply will be sent in English, with the shipping fees applicable for delivery to an address within Japan. Please wait for the shop to contact you with international shipping fees to be delivered to your address.

2)Soon you will receive an e-mail with the correct shipping fees and total price from our shop.

3)Please check and pay the total amount due by Paypal.

4)Your ordered items will be shipped out only after your payment is confirmed.

The delivery time is estimated to be approximately 3 business days after shipment. Please understand there will be delays depending upon customs clearance and other various conditions of transportation.

After shipment is made, you will receive a tracking number by e-mail
■ EMS Tracking (Please enter your inquiry number to confirm of the Delivery Status of EMS.)

* All price are listed in Japanese Yen

Policies regarding prohibited and restricted goods differ from each country of destination. Please click on this for popular destination countries (USA, Canada, UK, Germany, Taiwan, Hong Kong, Korea, China, Singapore, Thailand, Australia, New Zealand).
* Please contact EMS for information on other countries

Regarding our customers’ personal information (address, name, e-mail address, etc.), we are taking the utmost care. Your personal information may be used for, and be used only for conducting our business.

Matters pertaining to personal information are controlled within the confines of the law and unless required by government to disclose such information, personal information shall not be disclosed to third parties without prior written consent.

Please understand that we will not accept cancellation in any case for international orders.

Besides, we will cancel your order if the payment had not been properly made until the due date.

Any return or refund will not be accepted once order confirmation e-mail is sent out.

We will not charge customers with Japan’s consumption tax. However, consumption tax is included in the automatic reply e-mail (the e-mail sent immediately after your order completion), therefore, we will be sending you a “Thank You” e-mail mentioning the total order amount with the consumption tax excluded.

Please note that 500 yen is charged as an overseas handling fee .