THE INTERNATIONAL SHIPPING
BLUEPOST sends all goods with some exceptions.
Please make sure to check the information of Rakuten
International Shipping Guide
*5% of the price is received as an overseas shipment commission.
English can be used for the inquiry.
*There is a thing that an appropriate answer cannot be done because it uses
the translation service of WEB, too.
Goods that has been described to page as "Rakuten international
shipping for items (overseas delivery)".
Some goods cannot be put out in the destination country because of the rule
even if described to the page.
All goods is a domestic-oriented commodity of Japan.
In the following cases, we are not responsible.
-When it is not possible to use it because of the difference of the specification.
Credit card of method of payment, please.
The card of the foreign country might not be able to be used.
1）When the name of the card is different from orderer's name
2）When the approval of the card doesn't descend
3）When you do not receive mail from our shop
It cancels like the above-mentioned.
Japan Post Service EMS or SAL is used.
The fare is different according to the country of the weight of the commodity
and the address for delivery.
Japan Post Service website↓
It sends it out by EMS usually.
The returned goods cancellation cannot be done.
Moreover, please bear the fare when it is sent back by absenteeism and the
customs clearance refusal.
Please E-mail when the commodity has been damaged or the commodity is wrong.
We do not accept the return not demanded within 7 days from the commodity
Please confirm the goods at once.
e-mail : firstname.lastname@example.org
1)Right after you place an order, an information email will
be sent automatically from Rakuten ICHIBA.
2)After it orders, the carriage is examined and reported.
*Freight charge will be changed by weight & size.
3)"Order confirmation mail" that describes the shipping schedule
day is sent.
*When mail cannot be transmitted, it cancels.
4)The commodity is sent out on the shipping schedule day.
5) The slip number is reported.
The situation of luggage can be examined.
JP Post website EMS
It might take about three days until being possible to report.
All costs when the import clears the customs becomes a load of the receiver.
To our regret, the accident under the delivery cannot take the consequences.
Regarding our customers’ personal information (address, name, e-mail address,
etc.), we are taking the utmost care.
Your personal information may be used for, and be used only for conducting
Matters pertaining to personal information are controlled within the confines
of the law and unless required by government to disclose such information,
personal information shall not be disclosed to third parties without prior
SANWA DENSHI Co.Ltd.