axs-sanshin

Store Information
・Address: Shinsenrihigashi-machi 1-3 Toyonaka-shi Osaka-fu 560-0082

・Phone Number: +81-6-6833-7688

・Shop Manager: Azuma

・Shop Security Manager: Azuma

・Contact Information: info@axs-sanshin.com
Payment Method (Credit Card Only)
International orders are payable only by credit card..

? Credit Card
We accept Visa, MasterCard, JCB, AMEX and Diners.
Customs and Duties
Import duties and taxes may be applied upon customs clearance into your country.

You will be required to upon delivery pay any such fees either directly to the delivery companies or to your local customs office.

For further information, please contact your local customs office.
Shipping Information
? Shipping

1) You will receive an automatic reply upon placing an order. Please note that the shipping fees mentioned in this e-mail are applicable only to domestic orders..

2) Our staff will then reestimate the shipping fee and email you an updated sum of your order.

3) Your items will be dispatched upon our reciept of your payment.
? Delivery Time

The delivery time is estimated to be approximately 3 business days after shipment.

Please understand that there may be delays depending upon customs clearance and other conditions of transportation.
? Delivery Method

After your items leave our warehouse, you will receive a tracking number by e-mail.

EMS Tracking - http://link.rakuten.co.jp/1/005/778/?url=int/ems/delivery/index_en.html
? Shipping Fees

* All prices are listed in Japanese Yen

- EMS

The following chart contains EMS prices based on weight and destination to certain countries

Zone First Zone Second Zone Third Zone
Weight Asia Oceania, North America, Central America and the Middle East Europe South America and Africa
Up to 300g 900 1,200 1,500 1,700
Up to 500g 1,100 1,500 1,800 2,100
Up to 600g 1,240 1,680 2,000 2,440
Up to 700g 1,380 1,860 2,200 2,780
Up to 800g 1,520 2,040 2,400 3,120
Up to 900g 1,660 2,220 2,600 3,460
Up to 1.0kg 1,800 2,400 2,800 3,800
Up to 1.25kg 2,100 2,800 3,250 4,600
Up to 1.5kg 2,400 3,200 3,700 5,400
Up to 1.75kg 2,700 3,600 4,150 6,200
Up to 2.0kg 3,000 4,000 4,600 7,000
Up to 2.5kg 3,500 4,700 5,400 8,500
Up to 3.0kg 4,000 5,400 6,200 10,000
Up to 3.5kg 4,500 6,100 7,000 11,500
Up to 4.0kg 5,000 6,800 7,800 13,000
Up to 4.5kg 5,500 7,500 8,600 14,500
Up to 5.0kg 6,000 8,200 9,400 16,000

* Please check the following link for more information.
http://www.post.japanpost.jp/cgi-charge/index.php?lang=_en
Prohibited and Restricted Goods
? Items by Country

Each country has a different policies regulating prohibited and restricted materials. Please click the following link for popular destination countries (including USA, Canada, UK, Germany, Taiwan, Hong Kong, Korea, China, Singapore, Thailand, Australia, New Zealand).

http://event.rakuten.co.jp/borderless/infoservice/en/#05

* Please contact EMS for information on other countries
Cancelation Policy

We will not accept cancellations for international orders.

We will cancel your order if the payment is not made by the deadline.
Returns Policy

No returns or refunds will be accepted once an order confirmation e-mail is sent out.
Consumption Tax

International customersr are exempt from Japan's domestic consumption tax.
Althogh this tax is applied to the total amount shown in the automatic reply you receive after order, it will be excluded in the follow-up email sent from the store.
Privacy Policy

We ensure that our customers' private information is protected with utmost care. Your personal information will be used only for conducting our business.
Matters pertaining to personal information are controlled within the confines of the Japanese and international law, and unless mandated by the government to disclose such information, personal information shall not be disclosed to third parties without written prior consent.