Shop Information

Address:Daidou1-7-11 Tennouji-ku Osaka-city OSAKA 5430052 JAPAN

Phone Number: +81-6-6774-3307

Shop Manager:TOGAWA

Contact Information:rayline2012@yahoo.co.jp

Payment Method

Credit Card

We accept Visa, MasterCard, JCB, AMEX and Diners

 

PayPal

 

We also accept payment by PayPal. Please note that if payment through
PayPal cannot be confirmed within
7days from the order confirmation e-mail date,
order will be cancelled automatically.

Customs Clearances and Duties

Import duties and taxes may be applied upon customs clearance into your country.

Please pay such costs directly to the delivery agents or the customs office upon delivery.

For details, please contact the customs office of your country.

Shipping /Delivery

About delivery & shipping fees

1)After order, an automatically reply in Japanese will be sent to you. Please note that the shipping fees mentioned in this e-mail are for orders to be delivered to an address within Japan and not applicable for delivery outside of Japan.

2)Soon you will receive an e-mail with the correct shipping fees and total price from our shop. Please check the total amount due.

3)Your ordered items will be shipped out only after your payment is received.

Delivery Time

The delivery time is estimated to be approximately 3 business days after shipment.

Please understand there will be delays depending upon customs clearance and other various conditions of transportation.

Delivery Method

After shipment is made, you will receive a tracking number by e-mail

EMS Tracking -
http://link.rakuten.co.jp/1/005/778/?url=int/ems/delivery/index_en.html

Shipping Fees

* All price are listed in Japanese Yen
EMS
The following chart contains EMS prices based on weight and destination to certain countries

Zone

First Zone

Second Zone

Third Zone

Weight

Asia

Oceania, North America, Central America and the Middle East

Europe

South America and Africa

Up to 300g

900

1,200

1,500

1,700

Up to 500g

1,100

1,500

1,800

2,100

Up to 600g

1,240

1,680

2,000

2,440

Up to 700g

1,380

1,860

2,200

2,780

Up to 800g

1,520

2,040

2,400

3,120

Up to 900g

1,660

2,220

2,600

3,460

Up to 1.0kg

1,800

2,400

2,800

3,800

Up to 1.25kg

2,100

2,800

3,250

4,600

Up to 1.5kg

2,400

3,200

3,700

5,400

Up to 1.75kg

2,700

3,600

4,150

6,200

Up to 2.0kg

3,000

4,000

4,600

7,000

Up to 2.5kg

3,500

4,700

5,400

8,500

Up to 3.0kg

4,000

5,400

6,200

10,000

Up to 3.5kg

4,500

6,100

7,000

11,500

Up to 4.0kg

5,000

6,800

7,800

13,000

Up to 4.5kg

5,500

7,500

8,600

14,500

Up to 5.0kg

6,000

8,200

9,400

16,000


* Please check the link provided below for more.
http://www.post.japanpost.jp/cgi-charge/index.php?lang=_en

Prohibited and Restricted Goods

Items by Country

Policies regarding prohibited and restricted goods differ from each country of destination. Please click on the following links for popular destination countries (USA, Canada, UK, Germany, Taiwan, Hong Kong, Korea, China, Singapore, Thailand, Australia, New Zealand).

http://event.rakuten.co.jp/borderless/infoservice/en/#05

* Please contact EMS for information on other countries

Cancelation Policy


Please understand that we will not accept
cancellation in any case for international orders


We will cancel your order if the payment had
not been properly made until the due date.

Return and Refund Policy


Any return or refund will not be accepted once order confirmation e-mail is sent out.

Privacy Policy


Regarding our customers personal information (address, name, e-mail address, etc.), we are taking the utmost care. Your personal information may be used for, and be used only for conducting our business.

Matters pertaining to personal information are controlled within the confines of the law and unless required by government to disclose such information, personal information shall not be disclosed to third parties without prior written consent.